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Ulasan Tamu tentang Yitel Premium (Shanghai people's Square Nanjing Road Pedestrian Street shop)
9.4/10
Outstanding
7955 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location9.5
Amenities9.2
Service9.5
Cleanliness9.5
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Urutkan berdasarkan:
All reviews(7955)
Positive reviews(7838)
Reviews with photos/video(1161)
Near shopping area(829)
Easy to get around(766)
Convenient for shopping(759)
Delicious breakfast(354)
Friendly front desk staff(252)
Perfect for business trips(243)
Comfortable bed(129)
Elevator was OK(74)
Negative reviews(117)
Evelyn
Family Room
Check-in Mar 2025
Family
5 ulasan
8.5/10
Very Good
Diposting pada 4 Mei 2025
Great location and lovely hotel with a flavour of old Shanghai but modern room. Wonderful stay, highly recommended.
Tanggapan dari Properti: "Dear guest, hello! Thank you for choosing Heyi Supreme Hotel - Nanjing Road Walkway in Shanghai. We are very pleased with your recognition of our service, and we live up to our high expectations. We will continue to work hard and welcome your every stay in the best possible condition. If you like us, please come back often! Looking forward to your every visit."
VasilinaK
Superior Double Room
Check-in Mar 2025
Solo travelers
4 ulasan
10.0/10
Outstanding
Diposting pada 3 Mei 2025
Reception on the 4th floor,employees was very friendly
Big room with amenities:water,soft drinks,coffee,tea
It was nice to stay in this hotel,I’ll be back
Tanggapan dari Properti: "尊敬的賓客您好!感謝您選擇入住和頤至尊酒店-上海南京路步行街店。得到您這樣的評價,我們如沐春風。這是我們緣分的開始,您喜歡我們一定要經常過來,希望您每次入住像回家一樣。期待您的再次光臨。Dear guest, hello! Thank you for choosing Heyi Supreme Hotel - Nanjing Road Walkway in Shanghai. Receiving such an evaluation from you, we feel like basking in the spring breeze. This is the beginning of our fate. If you like us, you must come over often. I hope every time you stay, it feels like coming home. Looking forward to your visit again"
Ching Evengelin
Family Room
Check-in Mar 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 27 Apr 2025
Very good location and friendly customer service. Book a family room which is enough for the whole family to stay. Very near to all the local food and also all the famous shops like Pop Mart, Miniso, Sanrio Land and M & M's. Overall very satisfied and sure will come back again.
Tanggapan dari Properti: Thank you very much for your good comments. We are very pleased to see that you are so happy and satisfied living in our home. We will continue to work hard to get better and better, so that you can feel our full love every time you come. Let you come with hope and linger. All our staff are looking forward to your next visit. Mandy, Hotel General Manager
Reina Thuy
Superior Room (2 Beds)
Check-in Mar 2025
Couples
4 ulasan
10.0/10
Outstanding
Diposting pada 26 Apr 2025
We had a pleasant stay at the Yitel hotel. Very convenient to the subway & all major tourist attractions. Front desk staff very helpful & I like that the hotel didn’t stink of smoke like the other ones we’ve stayed in during our trip to China. We would definitely stay here again if we came back to Shanghai.
6/9
Tanggapan dari Properti: Dear guests, hello! Thank you for choosing to stay at Yitel Grand Hotel - Nanjing Road Pedestrian Street, Shanghai. Thank you for your detailed evaluation! Your meeting with Yitel Grand Hotel is fate. We believe that every encounter in life is arranged by God. We are glad to bring you wonderful memories after a short encounter. The most sincere blessings turn into wind and blow to your side. The most sincere greetings turn into rain and float in front of your window. We turn our gratitude into thousands of words and pray for your eternal happiness! (Mandy, General Manager of the Hotel)
Ms.Kate
Superior Double Room
Check-in Mar 2025
Couples
27 ulasan
9.5/10
Amazing
Diposting pada 23 Apr 2025
overall was good, close to downtown, guys on reception were helpful, thanks them for some request.
although breakfast is very asian, would like to see more european.
Tanggapan dari Properti: Dear guest, hello, thank you very much for choosing Yitel Supreme Nanjing Road Pedestrian Street. We are sorry that we did not provide you with satisfactory service during your stay. We attach great importance to your valuable suggestions and will actively make corrections to this matter. We look forward to your next visit and hope that you can witness our corrections and progress! Mandy, General Manager of the hotel
caroline linus
Double Room
Check-in Mar 2025
Travel with friends
1 ulasan
9.5/10
Amazing
Diposting pada 21 Apr 2025
Convenience place to stay. Near by Nanjing road can go by walk to the Bund. Many place to find food. Will come back again. Very nice breakfast. I love it
Tanggapan dari Properti: Thank you very much for your good comments. We are very pleased to see that you are so happy and satisfied living in our home. We will continue to work hard to get better and better, so that you can feel our full love every time you come. Let you come with hope and linger. All our staff are looking forward to your next visit. Mandy, Hotel General Manager
Wandersamurai
Queen Room With Memory Foam Mattress
Check-in Mar 2025
Couples
10 ulasan
9.0/10
Great
Diposting pada 11 Apr 2025
Great service from concierge, Zhang Peng. The staff are generally helpful and polite. The hotel bedroom and bathroom are clean, and great location as well. The only area that needs improvement is the lift as there is only one lift to ground level, and quite slow. The breakfast is normal. Overall great stay!
Tanggapan dari Properti: Dear guests, hello! Thank you for choosing Yitel Supreme Nanjing Road Pedestrian Street. As the hotel is a century-old building, there is only one elevator to the first floor. The hotel lobby is on the fourth floor, and the rooms from the fourth to the sixth floor need to take two other elevators. We apologize for the inconvenience during your stay. All hotel staff look forward to your next stay. Mandy, General Manager of the hotel
Anonymous User
Superior Double Room
Check-in Mar 2025
Business travelers
2 ulasan
8.5/10
Very Good
Diposting pada 10 Apr 2025
Best location. Just next to the walking street. The room is spacious and clean. The water is so strong and easy to adjust temperature.
Tanggapan dari Properti: Dear guests, hello! Thank you for choosing to stay at Yitel Grand Nanjing Road Pedestrian Street. The hotel is a century-old building, and it has reserved a staircase in the front desk area for guests to take photos. The hotel is located at Exit 19, 5, 6 of People's Square Station on Metro Line 1, 2, and 8, and is directly connected to Nanjing Road Pedestrian Street through the tunnel. All staff are looking forward to your stay again, best wishes! Mandy, Hotel General Manager
Anonymous User
Double Bed Room A (Mobile Screen Casting + Minibar)
Check-in Feb 2025
Family
3 ulasan
6.5/10
Diposting pada 1 Apr 2025
I booked three rooms, but the hotel didn’t arrange them on the same floor. Two rooms were on the 6th floor, but at opposite ends of the hallway, while the third was on the 7th floor. The most frustrating part? There’s no elevator to the 7th floor! We had to carry our luggage up the stairs, which was extremely inconvenient.
To make things worse, the 7th-floor room wasn't even the one I booked—it was smaller than the other two. The hotel's layout is also like a maze, making it hard to navigate with luggage. The only good thing is the location.
Tanggapan dari Properti: Dear guest, hello! Thank you for choosing to stay at the Yitel Grand Hotel. As the hotel is a century-old building, the layout and facilities are somewhat limited. The hotel elevator can reach the 6th floor, but guests staying on the 7th floor need to walk up more than 10 century-old stairs. At the same time, the hotel has arranged staff to assist guests staying on the 7th floor to pick up their luggage. We deeply apologize for your unpleasant stay this time. We will actively improve our shortcomings. All the staff of the hotel look forward to your visit again. I wish you a happy life! Mandy, General Manager of the Hotel
Geraldine Soo
Superior Double Room
Check-in Feb 2025
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 5 Apr 2025
I booked 2 rooms. Reception was kind enough to prepare the rooms side by side so that we can take care of our parents easily. Room was clean and spacious. The centralised heater provided was also great to keep the whole room warm as my parents were afraid of the cold. Tried the breakfast buffet on one day as it was raining, food options were not bad. Downstairs leads straight to Nanjing Street shopping malls. Very convenient. Highly recommended!
Tanggapan dari Properti: 尊敬的賓客您好!感謝您選擇入住和頤至尊酒店-上海南京路步行街店。感謝您細緻全面的好評,能給您提供便捷、滿意的服務是我們的榮幸與幸運。我們相信,花的美麗,在於綻放;歌的美妙,在於優美;感情的美好,在於維繫;願您快樂,一切都好!在這個美好的冬日,我們給與您最暖的祝福。真誠的牽掛,勝過金銀;温馨的問候,送來温馨;一條訊息,捎去我們萬千的心意,忙碌的日子裏,請好好關照您自己!期待您的再次光臨!(酒店總經理Mandy)
Guest User
Double Bed Room A (Mobile Screen Casting + Minibar)
Check-in Feb 2025
Couples
1 ulasan
9.5/10
Amazing
Diposting pada 27 Mar 2025
Great location…located in Nanjing road ,easy to find food. Close to Popmart and Miniso. But the room beyond floor 6 is a bit hard for people who have large laggauges because there is no elevator beyond floor6.
Tanggapan dari Properti: Dear guests, hello! Thank you for choosing to stay at Yitel Grand Hotel. As the hotel is a century-old building, its layout and facilities are somewhat limited. The hotel elevator can reach the 6th floor, but guests staying on the 7th floor need to walk up more than ten century-old stairs. At the same time, the hotel has arranged staff to assist guests staying on the 7th floor in picking up their luggage. We sincerely apologize for the unpleasant experience you had during your stay at this hotel. We will actively improve our shortcomings. The entire hotel staff is looking forward to seeing you again. I wish you a happy life! Mandy, Hotel General Manager
Anonymous User
Superior Double Room
Check-in Feb 2025
Family
5 ulasan
10.0/10
Outstanding
Diposting pada 26 Mar 2025
Hotel location is very very convenient. Access to metro is only 5 minutes walk. Room is very clean too.
Tanggapan dari Properti: 尊敬的賓客您好!感謝您選擇入住和頤至尊酒店-上海南京路步行街店。我們有乾淨、衞生、温暖的客房,精緻、多樣、元氣滿滿的早餐,以及最貼心細緻的服務。期待您的再次光臨!(酒店總經理Mandy)
CK429
Superior Room (2 Beds)
Check-in Feb 2025
Travel with friends
12 ulasan
9.0/10
Great
Diposting pada 1 Apr 2025
The hotel is conveniently located in the city center while the lobby is nestled next to a store. There are signs of the room being a bit dated. All in all a good stay in the city center.
Tanggapan dari Properti: 尊敬的賓客您好!感謝您選擇入住和頤至尊酒店-上海南京路步行街店。感謝您花費寶貴的時間給我們點評。非常高興知道您在酒店度過了美好的時光,並且分享、反饋您的快樂。感謝您對我們酒店的信任和喜愛。期待您的再一次光臨。(酒店總經理Mandy)
Guest User
Business Double Bed Room (Mobile Screen Casting + Minibar)
Check-in Feb 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 23 Mar 2025
The room is very clean and the staff is very nice. The hotel near so many famous restaurants. So impressive
Tanggapan dari Properti: Hello, distinguished guests! Thank you for choosing to stay at Yitel Grand Shanghai Nanjing Road Pedestrian Street. We are so happy to see your praise. Your affirmation is the driving force of our growth. Serving every guest well is our unshirkable responsibility and obligation. Your comfortable and satisfactory stay is our greatest success. We look forward to your coming home often. (Mandy, Hotel General Manager)
Anonymous User
Double Room
Check-in Feb 2025
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 6 Apr 2025
The hotel is located in shopping area and restaurant. There are many subway exits around the hotel, it’s about 200-400 meters. The room is clean and big. And the breakfast is good. If I visit Shanghai next time, I will choose this hotel again. It’s suitable for our family.
Tanggapan dari Properti: 尊敬的賓客您好!感謝您選擇入住和頤至尊酒店-上海南京路步行街店。我們定會不負所望,繼續創新,努力做得更好,也希望成長的路上能有您陪伴,期待您再次選擇我們哦,祝您生活愉快。(酒店總經理Mandy)