Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(241)
Positive reviews(220)
Reviews with photos/video(57)
Awesome amenities(34)
Classy environment(17)
Friendly front desk staff(15)
Many amenities(10)
Perfect for business trips(8)
Good audiovisual experience(5)
Well decorated(4)
Would stay again(3)
Negative reviews(21)
Guest User
Comfort Special Room
Menginap di Sep 2024
Family
1 ulasan
5.0/5
Outstanding
Diposting pada 18 Okt 2024
Check in and experience Laman's hotel! There is nothing to say about the service, sanitation and facilities! There is also a washing machine and refrigerator in the room. The washing machine also comes with a dryer. It is very convenient. It is very convenient to travel and feel as comfortable as at home~☺️
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you very much for giving us such a high rating! We always regard service quality, cleanliness and facilities as key elements of hotel operations. It's great to know that we satisfied you in all these aspects. The washing machine and refrigerator with drying function in the room are designed to provide maximum convenience to tourists like you who are away from home, so that you can feel the comfort of home during your trip. We look forward to your stay again and continue to create a warm and convenient accommodation environment for you!
Guest User
Comfort Special Room
Menginap di Agt 2024
Travel with friends
1 ulasan
5.0/5
Outstanding
Diposting pada 22 Sep 2024
The hygiene of the room is first-rate. As soon as you enter the room, you can smell a light and fresh scent without any peculiar smell. The sheets, quilt covers, pillowcases and other bedding are as white as snow, soft and comfortable to the touch, and you can tell at a glance that they have been strictly cleaned and disinfected. The mattress is also very elastic, and you can get full relaxation when lying on it. The floor is clean and tidy, without a trace of dust or debris. Both the tiles and carpets are cleaned very thoroughly.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, we are very glad that you are so satisfied with the hygiene of our room. We always put hygiene standards first and are committed to creating a clean and comfortable living environment for every guest. We are deeply pleased to see your detailed praise for the bedding, mattress and floor hygiene. We will continue to maintain this high standard of hygiene and look forward to your visit again so that you can experience the same quality experience every time.
Guest User
Privilege Queen Room
Menginap di Agt 2024
Business travelers
14 ulasan
4.0/5
Very Good
Diposting pada 15 Sep 2024
Great value for money. Very friendly and helpful staff, great location for my personal needs. The subway is maybe a little far and the cleaning could be better, but overall I'm satisfied with the service.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you very much for your comment! We are very pleased to hear that you have highly praised our cost-effectiveness, the service of our staff and the location. Regarding the issue of the subway being a bit far away, we will consider providing you with more detailed transportation guidelines so that you can better plan your trips. At the same time, we will also pay more attention to hygiene and strengthen cleaning work to strive to provide you with a cleaner and more comfortable environment. Once again, thank you for your feedback. We look forward to your next visit and let us have the opportunity to provide you with more perfect service.
Guest User
Comfort Special Room
Menginap di Jun 2024
Couples
12 ulasan
5.0/5
Outstanding
Diposting pada 21 Jul 2024
Clean and sanitary. Very good service attitude. It feels like home. It is convenient to travel. There are many restaurants nearby.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: We are deeply grateful for your high support and recognition of our hygiene, environment, service attitude and room configuration. We are very pleased that we played an active role in your journey and made your experience enjoyable. Your recognition is the driving force for us to continue to improve our services. Welcome to Shu Xiaowo again!
AlanZhoo
Deluxe Queen Room
Menginap di Apr 2024
Solo travelers
10 ulasan
1.0/5
Diposting pada 25 Mei 2024
The front desk gave me a very remote room, but I found out about his good intentions in the morning. This room was closest to the street, and I was woken up by a garbage truck before six o'clock in the morning. It was not stupid to arrange it like this even though there was a room available. bad! 45 decibels at night has already affected life, and this decibel has reached 58. In addition, there are mosquitoes in the room, no toothbrushes are provided, and the water temperature of the water heater cannot be controlled. It is cheap, but it is also really bad.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: I'm really sorry for not giving you a good check-in experience. The rooms assigned to guests are all random. In response to your feedback, we will also conduct self-examination to improve the service quality at the front desk. Summer is here. In order to prevent mosquitoes from invading, we have specially prepared mosquito repellent liquid for each room. According to policy requirements, the hotel does not proactively provide disposable consumables, and you need to pick them up at the front desk. In response to the hot water problem you reported, we have also arranged a dedicated inspection to strive to produce cost-effective quality products. Thank you for your valuable suggestions and look forward to your visit again.
Guest User
Comfort Special Room
Menginap di Apr 2024
Travel with friends
4 ulasan
5.0/5
Outstanding
Diposting pada 3 Mei 2024
It's very nice and clean. It has air conditioning and a washing machine. The room is also very beautiful.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you very much for your evaluation of our hotel. We will continue to work hard to do better. Welcome to visit us next time!
Anonymous User
Comfortable Sleep Room
Menginap di Apr 2024
Travel with friends
1 ulasan
5.0/5
Outstanding
Diposting pada 3 Mei 2024
The newly opened apartment has new equipment. It’s very clean and tidy. It’s a very comfortable stay. A very satisfying stay.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Comfortable Sleep Room
Menginap di Apr 2024
Business travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 2 Mei 2024
The room is clean and tidy, and the service is warm and thoughtful. The washing machine with integrated washing and drying machine is a highlight. It is very practical. I like it.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your praise and look forward to your next visit!
Guest User
Comfortable Sleep Room
Menginap di Apr 2024
Business travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 2 Mei 2024
The room is neat and clean, the service attitude is very good, the room is comfortable and well-equipped.
I will choose this hotel next time
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for your visit, and we also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Comfort Special Room
Menginap di Apr 2024
Family
2 ulasan
5.0/5
Outstanding
Diposting pada 6 Mei 2024
The room is very clean, the lighting and hygiene are very good, and it is very quiet
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Comfort Special Room
Menginap di Apr 2024
Business travelers
4 ulasan
5.0/5
Outstanding
Diposting pada 12 Mei 2024
The room is clean and the decoration style is stylish!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
DISxxxxx
Comfort Special Room
Menginap di Jun 2024
Couples
3 ulasan
5.0/5
Outstanding
Diposting pada 31 Jul 2024
I forgot to take a photo. Takeaways can be delivered to the door, the toilets are separated from wet and dry, and there is a late-night snack stall downstairs! Overall very clean
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for choosing Shu Xiaowo Hotel, affirming our environmental hygiene and giving us such a high evaluation. We will continue to use our professional knowledge and enthusiastic service to repay your trust. We hope that we can serve you again in the near future and bring you more surprises and pleasures.
Jingyi
Comfortable Sleep Room
Menginap di Jun 2024
Couples
7 ulasan
2.2/5
Diposting pada 18 Jul 2024
The front desk is very helpful. The location is not in a busy area and it is very quiet.
But not long after checking in and returning to the room after going out for dinner, the electronic lock on the room door was opened. The door opened a small crack and he rushed out to see a little girl. The room card is not secure, and the password for the combination lock seems to be universal. Because there was a price increase for the room change, the password remained the same. There was no news after contacting the front desk. I had to block the suitcase at the door to sleep at night. I checked out early the next day and went to another hotel. I was charged for three nights and was not refunded the remaining two nights.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for choosing our hotel and taking the time to share your stay experience here. I am very sorry that your stay did not meet your expectations. In response to the electronic door lock issues you raised, the hotel will strengthen service training for hotel staff to avoid such a situation from happening again. We always strive to create a perfect stay experience for our guests and sincerely invite you to come again.
Guest User
Premier Queen Room
Menginap di Jun 2024
Couples
14 ulasan
2.0/5
Diposting pada 5 Jul 2024
New hotel. The room smells great. When I checked in, the front desk clerk was excellent. I won’t go there again.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: We are very sorry to bring you a bad experience. The hotel has arranged for cleaning and disinfection of the room. We will also check the ventilation system in the room to ensure its normal operation. I hope you can give us another chance to provide better services.
Guest User
Cozy Queen Room
Menginap di Mei 2024
Business travelers
3 ulasan
1.0/5
Diposting pada 25 Jun 2024
I stayed here the night before the college entrance examination, and the noise of people buying groceries, loading, and unloading goods was noisy downstairs until around 12:20 p.m. After the shutdown, it was probably the start-up sound of the cold storage where Ding Dong bought groceries, starting every fifteen minutes until dawn. The child went to bed at 2 a.m. and only slept for four or five hours, which seriously affected his college entrance examination results. The parents only slept for two hours and were anxious all night. Although I changed rooms on the second and third nights, it was of little significance. Moreover, there were still loud voices and the sound of rolling shutter doors opening in the middle of the night on the second night. Although the boss bought a watermelon and came over to apologize on the third day, I think we should still evaluate it truthfully.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: We sincerely apologize for the impact on your stay. The hotel staff changed rooms the next day. Regarding the issues you raised, the hotel has actively taken measures to improve service quality and reminded employees to work with other guests to maintain a quiet environment.