Stayed for 10 nights near the end of season in a deluxe studio room, the room was large, had a balcony and a small kitchenette. The flooring was very odd and in many places grotty and dated - not like some of the pictures I have seen online and not what would be expected at a 5* hotel. The room was cleaned daily but was inconsistent, sometimes there would be small chocolates and other times there was not, often the coffee pods were not refilled. The bathroom can only be described as dated, it was large and had a shower, bath, and large sink I have had better service and facilities at 3* hotels in terms of cleanliness, facilities, and overall room atmosphere. Breakfast could not be faulted, quality hot and cold foods with brilliant service on drinks - the water glasses are tiny but expected at hotel buffets! The downstairs bar area lacks character and often feels cold and dead, the seating areas are uninviting with seats over 3ft apart so you'd have to shout across to have a conversation. Loud live music was nice but appeared to put people off as there was even less chance of holding any conversation! Staff were friendly and had competent English skills (less can be said for my Portuguese ability!) and easy to get any necessary extras such as an iron. The drinking facilities of a morning outside breakfast are very welcomed.
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