Puratan Qila

Positives: Clean Property, warm welcome ( special mention to the help desk staff), nice infrastructure ( inside), well maintained garden & evening activity organised by hotel. Negative: Approach to the hotel (no proper road) as the hotel puts the blame government for no interior road available. No proper travel desk (to ensure guest get the services of safari booking, while we understand nothing is committed but offering this as a value added services while booking the room 1/2 months prior), Abnormally high prices for in room dinning, Play zone /activity room for kids/toddlers. The property if well maintained but the agenda to travel to Ranthambore is defeated without safari’s (as the place has no other attractions). When you have hotel staff standing in Que along-with you for the same safari tickets and arranges for it for other guests for the next morning and rejects your requests stating non availability if surprising. Wanted to rate a 2 star but the 3rd star is for the welcome desk employee.

The staff was extremely courteous and friendly. The food was exquisite and the evening high tea was amazing.

Mr. Rajan's service was excellent. We enjoyed it. Need to work on food.. Need to add items for Hi-Tea. We were here for three nights and overall a very good experience. Property is new.. swimming pool is clean.. rooms are huge.. Thank you....