Hotel dengan dengan Fasilitas Fitness & Gym di Sapporo

Staff - So welcoming w, attentive ,speaking English very well,Always smiling,try to do their best according to your needs. Hotel - Smells good always,clean always,provide all the basic things such as tooth brush,shaver,cap,comb,hair dryer,shampoo,body wash,hair conditioner,body lotion,eye mask,tea and coffee bags. Location -was very good in the middle.Most of the attraction places very nearby such as sapporo tv tower,sapporo clock tower,odor park, near to JR Sapporo station too. Breakfast - not many choices but still can eat.I think they must have some variety of food and menu. Tours - If you book a tour from klook.com they will come and fetch you from the main lobby of hotel.It makes us felt convenient. JR Sapporo station nearby around 450m - walking distance.You can reach to this hotel from new chitose airport taking a subway around 45min.Its also cheaper around 1150 Yen per person.Once you reach JR Sapporo station ,you can walk using your Google map or you may use Go Taxi app to book a taxi if you felt you have a lot of luggage it will cost 770 Yen. We enjoy and love our stay at Ana crown plaza hotel.Will stay here next time when we come back to Sapporo.Recomended.Thank you so much for your wonderfull service.🥰

Very satisfied with our stay. No complaint. Good location to access underground pass, Sapporo station and Rusutsu shuttle bus. It will be ideal if the room brightness at the corner where luggage is can be further enhanced.

I recently stayed at Mercure Sapporo, and it was a fantastic experience. The hotel’s location is excellent, with easy access to shopping, dining, and public transportation. The rooms were clean, spacious, and well-maintained, offering great comfort after a day of exploring. The staff was friendly and accommodating, providing excellent service throughout. Highly recommended for both leisure and business travelers.

My wife and I checked in the hotel from 10-14 July 2024. Upon check-in, we were attended by a female counter staff. After checking both my wife and my passport, she mentioned that the room was booked for 4 nights for only 1 person and that I’ll have to pay ¥1,500 additional for each night that my wife stays with me. That added up to ¥6,000 which I felt was totally unnecessary because there was no additional costs incurred regardless my wife is staying with me in the room or not. I tried to speak rationally to the staff attending to me but due to some Japanese rules, she frowned and insisted that I’ve to pay for the ¥6,000 which I have no choice but to pay up. After paying the ¥6,000 we went up to room 705 and realized that the carpet in the room was so old and dirty with stains all over, especially along the main passageway. The bathtub is the only location we can take our shower in and it creaks whenever we step inside, sounding like it’s gonna break apart anytime. The water temperature was also irregular. Though this hotel is conveniently located just minutes walk away from Takajima-Koen Station, we doubt we’ll ever stay back at the hotel ever again. A negative impression has been created since the moment we checked into the hotel and nothing has changed throughout our stay there.

Staff service was excellent. Explained all amenities and services in detail. Rooms had a antique feel but was very clean and tidy. Location is just a bit out from city center if by public transport but other than that it was excellent.

We just checked in the room and found that the air conditioning had something wrong (the hotel has fixed a warm mode, can't change anything) and actually there was no air (warm or cool) coming out. The staff there advised me to open the window. To me, it was unacceptable as it is a hotel, not a guesthouse. We discussed this issue with Front Office Manager and he agreed to refund the money to me. So, I did not stay there.

I couldn't forget the breakfast buffet I had four years ago, so I stayed here on the last day of my trip to Sapporo for the first time in a long time. I was upgraded to a twin room, and both the room and the bath were spacious and comfortable. The U-shaped venue is beautiful no matter how many times I see it, and it made me feel elegant. From here on, I would like you to consider the following: 1. I would like the refrigerator to be available. 2. It would be nice if ice was always available (if there is no such thing as 1). 3. I would like the shuttle bus to be longer. ▶︎I thought I could relax at 11:00, but it was 10:00, so I had to eat breakfast in a hurry. It would be nice if there was at least 10:30. ▶︎I arrived before check-in and thought I could relax in the lobby, but it was only 13:00 and then 16:00, which was disappointing. It would be nice if there was at least 15:00. 4. The hand soap was expensive and difficult to push.

The staff is friendly, and the inside of the hotel is not new, but it's clean and nice. Please note that parking is sometimes full.

Nice clean rooms, nearby the sapporo and odori station. Walk along the streets of the hotel and you can find numerous cafes, stores and eateries. It's a good central location and easy to access via the train station. Less than 5 mins walk away. Recommended to stay for a good experience

We had a good stay, and it was comfortable, albeit smaller with fewer amenities in the room... but it served its purpose. The location was pretty good, walking distance to many food and shopping places. Driving out from there to Otaru was also easy. Service was pretty good for us. Front office staff always had a smile on their face.