Ulasan Meliá Jardim Europa

Very good hotel, kind staff and great location. The disappointment was with Trip.com that sells a “lottery option” for the type of accommodation saying that it can be twin or king size bed to be decided by the hotel upon arrival. This isn’t correct. Obviously the hotel will give the cheaper option and the twin bed. Completely misleading by trip.com and/or by the agreement made with the hotel. Either way, an unnecessary stress after an intercontinental flight of more than 12h, tired and hoping to rest, though we had to go through the embarrassment and lengthier check-in process.

O quarto resevado nao estava disponível, demora na entrega dos roupoes e no restaurante. Hotel relativamente antigo e poucas comodidades pelo preço.

Sim , achei perfeito a acomodação, limpeza, a comida e a recepção dos funcionários .

價格太貴，1200，跟其他的600差不多，其他還行！

很不錯的酒店

I changed hotels. Did not stay there. Check in was bad. They charged me to upgrade my room because they didn’t have the room I reserved available! Room was dirty so they had to reclean. I didn’t like the feel- found a different hotel and ate the room charge

I think the hotel has some great things like the location. I only stayed one night so I didn’t really get the chance to see the amenities but looked satisfactory. The room was ok but the bathrooms and a couple of other things needs to be updated. Some parts of the hotel felt like a nice 3 star hotel.

It was great … everything went per plan. No issues at all. Staff was helpful.

The hotel is under a renovation that is taking forever. There are no meeting rooms and you are lucky if you have internet connection in the dinning room. That's where I was directed to have my conference call. Also Staff forgets about your problems and always have to look for a Manager. Do not waist your money in this location - there are plenty of options around. Pictures are outdated and facility has nothing nice at the lobby.

Hotel did not advise customers in advance r of booking that the pool, gym, sauna are all closed since November for renovations. There is no business center. Front desk Could Not print out boarding passes. They charge for breakfast and do not have someone preparing omelets etc. A complete rip-off not worth the cost.

Gym and pool was closed they did not let me know when i arrived or booked the reservation. They said they hs a deal with the gym in front of the hotel when i got there there was no deal had to pay full price by my own Super noisy room then i has to ask to change Horrible experience this time

Meliá should offer adequate areas for guests to work. Improve the WIFI- It was the worst thing. I could not work in the hotel.

Nothing worked in the room. The television did not work. The safe to not work. The heat did not work. Despite my best efforts the staff could not fix the various problems. I will never stay at this hotel again. It’s terrible.

Have stayed many times at this hotel and I am noticing some aging in the structure. Also, either cards don’t work or elevator takes too long. In the room, a coffee/tea maker would be a plus and easier access to Netflix too.