Phoenix Island Resort Sanya

Hotel yang indah dengan semua fasilitas yang Anda butuhkan, kolam renang yang bagus, dan pilihan sarapan yang lezat.

Kami menginap selama 4 hari dan kami bersenang-senang, pantainya bagus, waktu bersantainya menyenangkan, makanan lautnya lezat. Sally dari hotel berbicara bahasa Inggris dan dia sangat membantu. Kamarnya sangat besar dengan pemandangan yang luar biasa.

Tempat ini sangat bagus dan kami memperpanjang masa tinggal dan memanfaatkan harga saat musim sepi. Kamar hotel lebih murah daripada biaya sarapan. Artinya, sangat bernilai jika Anda menginginkan tempat menginap yang bagus. Pemandangan dari balkon sangat menakjubkan. Pastikan Anda tidak meninggalkan apa pun di balkon semalaman karena kemungkinan akan tertiup angin jika ada angin. Bagus, ada payung yang dapat kami gunakan di kamar karena hujan turun beberapa hari saat kami berada di sana.

We stayed in a panoramic room, and the space was both clean and generously sized. You definitely pay for the view, and in this case it’s worth it—the scenery from the room is truly marvellous. Most essentials were provided, and the hotel grounds include several conveniences such as on‑site restaurants, a Starbucks, and a small tuck shop. There were, however, a few areas where the experience could be improved. The swimming facilities were disappointing. Although two pools were technically operational, neither felt inviting or photo‑worthy. One had been converted into a sand pit, and temporary barriers were set up everywhere to block day visitors, which created an eye sore. Construction further took away from the atmosphere. Breakfast offered a decent selection and was sufficient overall, though friends who had visited before mentioned that the spread used to be better. After a few days, you’ll likely find yourself eating more or less the same items. Communication could also be smoother. Having at least one staff member who speaks English—or an alternative text‑based communication option—would make the stay easier for international guests. The Sky Lounge, however, was comfortable and a pleasant place to relax. Dining inside the hotel isn’t particularly affordable, but not too bad for a hotel, and I would have appreciated a stronger seafood selection. Many guests seemed to opt for food delivery instead. Small in‑room additions like earbuds, toothpicks, and a notepad would also elevate the experience. Overall, Phoenix Hotel Sanya offers beautiful views and convenient on‑site amenities, but there’s room for improvement in facilities, dining, and guest communication.

View from the hotel is fantastic. Close to the beach, shopping center, restaurants etc. However the area is a little cold in January.

Worst hotel I have ever stayed at in my life. The location is perfect but the hotel itself; utter rubbish! The images I'm about to post will be self-explanatory. It will also transport you back to the 1950s. 1. Upon arrival NO ONE assists with your bags. We had to carry everything and our baby. 2. They charge a deposit which is laughable because look at these images. What was even funnier was that to get my deposit back someone had to confirm that this hell hole wasn't missing any of its 1950s items. 3. Cracked walls, 1950s telephone in the bedroom and the toilet (God alone knows why), rusted clothes drying line (which anyone could cut themselves on and then need a tetanus shot), 1950s cups and saucers, a wooden towel rack that looks like termites have been eating through, a bug list. When we saw cockroach we almost checked right back out. 4. The room on Trip.com says "Queen bed" this was a double bed. 5. We did not receive a crib for our baby - THANK GOD we didn't because when I saw the cleaner pushing it out of another room ... Your child would fall out and die! 6. Hard stone floors with NO carpeting. We were constantly on edge when our baby took a nap anxious that he might roll off and fall onto that hard concrete floor. 7. If you are going to take a bath on the balcony be advised that people are flying drones - your assets might end up on social media somewhere DO NOT USE is my advice. 8. Room is only cleaned after 3pm and we left the hotel after 10am. 9. Breakfast is ****. There are NO WESTERN options so basically I wasted my money including breakfast when I booked this hotel. 10. I had to order food from outside because the hotel food was suitable for pigs to eat.