El Embajador, a Royal Hideaway Hotel

Ulasan El Embajador, a Royal Hideaway Hotel

El Embajador, a Royal Hideaway Hotel

Av. Sarasota 65, Bella Vista, Santo Domingo, National District, Dominican RepublicLihat Detail Hotel
El Embajador, a Royal Hideaway Hotel
El Embajador, a Royal Hideaway HotelEl Embajador, a Royal Hideaway HotelEl Embajador, a Royal Hideaway Hotel
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.5/5
Sangat Baik
110 ulasan
Ulasan terverifikasi
Lokasi4.5
Fasilitas4.5
Layanan4.5
Kebersihan4.5
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Semua ulasan(110)
Ulasan positif(10)
Ulasan dengan foto/video(4)
Tamu
Menginap di Apr 2022
Keluarga
1 ulasan
4.2/5
Luar Biasa
Diposting pada 8 Jun 2022
The hotel is beautiful and this is our 6th visit but the reception staff are appalling. They have zero customer service tranining and are rude and nearly everyone we spoke to at the pool informed us they had the same issue. The problem is management have been aware of this for a long time but still ignore their customers and with my latest complaint I was informed that the Hotel Manager was angry with me for making the complaint which is sad. They also couldn't find our booking which cost a few hours of messing around with the management staff who are quite incompetent.
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback. We're pleased to hear that you find the hotel beautiful and that you've returned for multiple visits. However, we deeply regret the issues you encountered with our reception staff and management. Your comments about customer service and booking difficulties are concerning, and we will address these matters with our team to improve our service. We sincerely apologize for any inconvenience caused and appreciate your patience. Your experience is important to us, and we hope to have the opportunity to better serve you in the future.
Antonio Solomon
Menginap di Mei 2022
Bisnis
33 ulasan
4.0/5
Luar Biasa
Diposting pada 8 Jul 2022
Nice hotel we know
Terjemahkan
Tanggapan dari Properti: 感謝您的評價！我們很高興您對酒店的環境、設施、清潔和服務感到滿意。希望未來能有機會為您提供更出色的體驗。期待您的再次光臨！
Tamu
Suite Junior Eksekutif 1 Tempat Tidur Ukuran King
Menginap di Sep 2024
Bisnis
34 ulasan
5.0/5
Fantastis
Diposting pada 11 Okt 2024
非常高檔，歐式風格，算是這裏很高檔的酒店，。 非常高檔，歐式風格，算是這裏很高檔的酒店。 非常高檔，歐式風格，算是這裏很高檔的酒店
Terjemahkan
Mitch Han
Suite Junior Eksekutif 1 Tempat Tidur Ukuran King
Menginap di Sep 2023
Bisnis
33 ulasan
5.0/5
Fantastis
Diposting pada 9 Nov 2023
環境，位置，服務，設施超讚，花園有熱帶雨林的感覺，酒店本身歷史不短，周邊購物用餐方便，入住當天趕上有什麼政治活動，總統蒞臨了，會推薦給朋友，自己下次還會選擇這家。
Terjemahkan
Tanggapan dari Properti: 感謝您的詳細評價！我們非常高興您對環境、位置、服務和設施都感到滿意。聽到您喜歡我們的花園和酒店的歷史，我們感到非常榮幸。我們也很高興您在入住期間能夠體驗到特別的活動。期待您的下次光臨，並感謝您推薦給朋友！
TraveLEE
Suite Junior Eksekutif 1 Tempat Tidur Ukuran King
Menginap di Okt 2023
Bisnis
24 ulasan
5.0/5
Fantastis
Diposting pada 21 Nov 2023
정말 방이 깨끗하고 시설이 좋아요.
Terjemahkan
Tanggapan dari Properti: 댓글 감사합니다! 저희 시설과 방이 깨끗하다는 말씀을 들으니 기쁩니다. 다시 방문해 주시기를 기다리겠습니다.
cathy_linghui
Suite Junior Eksekutif 1 Tempat Tidur Ukuran King
Menginap di Jun 2024
Bisnis
28 ulasan
5.0/5
Fantastis
Diposting pada 24 Jul 2024
飯店設施很豪華，在這裡很舒服
Terjemahkan
Tanggapan dari Properti: 當然，以下是中文回覆：感謝您的精彩評論！我們很高興知道您覺得我們的設施豪華，並且在這裏感到舒適。期待您的再次光臨！
Kimi Santiago
Ambassador Executive Junior Suite 1 Tempat Tidur Queen Size Bebas Asap Rokok
Menginap di Agt 2023
Pasangan
10 ulasan
4.7/5
Menakjubkan
Diposting pada 13 Okt 2023
環境優雅，空調不給力
Terjemahkan
Tanggapan dari Properti: 感謝您的寶貴反饋！我們很高興您對環境、清潔和服務感到滿意。對於空調問題，我們深感抱歉，並會立即着手改善。期待您的再次光臨，希望下次能為您提供更完美的入住體驗。
Pengguna Anonim
Suite Junior Eksekutif 1 Tempat Tidur Ukuran King
Menginap di Jul 2023
Lainnya
48 ulasan
5.0/5
Fantastis
Diposting pada 30 Agt 2023
各方面都不錯
Terjemahkan
Tanggapan dari Properti: 感謝您的好評！我們很高興您對我們的設施、環境、清潔和服務都感到滿意。期待您再次光臨，並祝您一切順利！