Ulasan The Memories Jibacoa Hotel

Excellent service, good food, clean rooms and hotel in general, the best on the northern coast.

Report favorite for 21 years now. A definite must

I have visited this resort many times and will likely visit again only because of KIKi and the wonderful staff. The Hotel has undergone some upper management changes with management that does not quite understand why people visit a beach resort. I have seen personnel changes that seem completely contradictory to guest satisfaction and a noticeable missing element of the Diamond Club Level of service that is offered at a elevated price. The problem is that the Hotel always seems to be missing some of the most simple things that make the Diamond Club experience incomplete. One example, Tonic water, they are always out of tonic water so if you pay for Diamond Club and your drink is Gin & Tonic , your out of luck. The other issue is the beach bar “ el ranchon” is missing fundamental elements and often closes early even in the warmer months with extended daylight, it’s a Beach Resort, that’s why people visit. I posted photos of the lobby bar and the beach bar for example.

Definitely will go back to this resort. Highly recommended area and staff. Thank you

Cuando hice mi reservacion en Trip.com decían que la entrada al hotel era a las 2 pm,pero cuando llegamos en el lobby nos dijeron que era a las 4pm,por lo que tuvimos que pagar un extra para poder entrar a las habitaciones,deberían actualizar esa información a futuros huéspedes.

Ruhiges Hotel umrahmt von herrlicher Natur und einem Riff direkt am Hotelstrand. Familiäre Atmosphäre. Idealer Ausgangspunkt für Ausflüge.

Muy lindo todo y la atención especial gracias

Excelente servicio y atención! Una tranquilidad como en ningún otro lugar

Servicio excelente, buena gastronomía, instalaciones en buen estado , lugares naturales y playas excepcionales, muchas felicitaciones

El Hotel es estupendo, buen servicio, buen trato y buena comida, reservaría otra vez sin pensarlo, el personal muy amable y servicial , la piscina es hermosa, en fin una buena opción !!!

Posizione ottima, staff cordiale ed efficiente, mancavano alcune scelte a livello di cocktail bar.

Le site de l'hotel est magnifique avec la barrière de corail a proximité mon seul bémol la grande utilisation des verres de plastiques jetables sur ce site naturel exceptionnel .

We have been so many times to Cuba. To almost every province and many different resorts, and then, last year, we discovered this True Gem of a resort, by pure chance. I LOVE scuba diving and snorkeling and spend very most of my time doing it, trying to spend time as much as I can with my wife as well, sometimes I feel so unfair to her. But she understands, because she knows how much I LOVE being underwater. So.... Last year, in this resort, we discovered most beautiful coral reef in Cuba, right of the beach, guys from scuba center were amazing as well and diving was great, both from boat and the shore. But snorkeling and free diving was just great for me here, and I took probably my best underwater photos ever at this resort / coral reef. Now, point of this post... We came here again this year, exclusively because of the coral reef and most amazing snorkeling, and of course, most amazing people who work at this resort, who made us feel as home. I personally never felt such a connection to the place in Cuba, and strong desire to come back as soon as possible. Well, sadly for me, weather is not good this time, and any diving and snorkeling is impossible, due to the very rough sea. Still, we feel great, and always have something to do, entertainment team is doing a great job to keep the spirits up. But....... This year we were lucky enough to discover another Real Gem here. Listening Marcos Tapanes, literally gave chills to my wife and me, we were more than amazed with this gentleman's voice, we don't remember feeling anything like this before, while listening to someone singing. This God's given talent, is that, one of the many thousands, that stands out. This was where my wife and me looked at each other and thought, "we could listen to this divine voice forever". He took our breath away, blew us out completely. We could listen to him entire day, every day, Don't care about beach, corals, scuba diving, we never heard anything like this before ❤️️ How many Hidden Gems do you people have here??? ❤️❤️️ How many ???

Thank you to all of the staff who made my trip to Jibacoa so warm and friendly. The reason I return to Jibacoa is due to the staff. I am always treated with remarkable kindness and care by them all. I appreciate their every kindness and their friendship.