Ulasan Hilton Garden Inn Oakland/San Leandro

Lingkungan: bagus, sangat nyaman untuk makan dan supermarket

clean!

3泊しても1日も清掃に入らない。清掃を要求してもハウスキーパーが帰ったため不可という。ではタオルだけでもと要求しても数時間後に提供。清掃は要求のない限り2日に１回というルールのようだが、そんな説明はチェックイン時にはないし、そのルールでも3泊で1日も清掃しないのはおかしい

令人愉快的一次旅行

No hot ŵater, room cold. Fŕont desk kept saying that someone woulld come to the room repeatedly.. in three days no òne ever came. Bad service

Two front desk clerks with a line for check in. Only one clerk was helping people.

I didn’t expect much of this hotel but I am impressed how comfortable this place is. Quite area yet close to everything. Breakfast is good. I’ll stay again.

Staff are wonderful! The location was ideal for my needs and most importantly it felt safe. Shower head did not work properly so the water didn’t come out normally. Tried to adjust it but it was unforgiving. Water pressure is low so the hot water takes time to warm up

The staff was so friendly and helpful. Elizabeth at the bar/restaurant was absolutely amazing, she was so sweet and quick to take care of her customers. The worst part of my stay was how uncomfortable the bar/restaurant area was since it was so cold. Another guest even commented that they were going to order a steak but decided not to since it would get cold almost immediately. Elizabeth even grabbed a portable heater and set it up near the bar to try and keep the guests from freezing. The hotel room was comfortable except for the fact the bathtub had rust in the bottom of it. I can't say that I was impressed after my stay.

The stay was nice but logging into the wifi was confusing and I was very frustrated and gave up trying to get my iphone on their wifi. Other than that it was as enjoyable a stay as any other.

Everything Was World Class,,,,, With The Exception of The COLD Morning Breakfast. Eggs, Potatoes, Cold Bacon with Lard, and Cold Sausage Unfortunately We’re Paid For, By Third Party Reservations, and NOT Refundable. Hilton is First Class, and Hopefully This is Just a One Time Experience. Once Again,,,,, The Check-In Service By Sidney and His Hotel Staff Was Amazing and The Cleanliness Remarkable !!!

It was a nice room. The guest service representative was very kind.

I didn’t like the loud argument that two of the guests had early one morning. The elevators and the floors were dirty tattered and dated. Time to clean and replace

The hotel and lobby look nice from the outside, however they never answer the phone. Front desk is nice and help once you are there in person. There is a bit of a homeless issue around this location so they lock the doors in the evening where you need a key to get in. The room looked nice, seems clean BUT the walls are paper thin. We could hear and understand every word the room next to use was saying, so we didnt get much sleep. The bathroom was clean with low lighting, my only complaint was the shower heads. They were corroded and the spray was either a mist on one side and a pouring fauct on the other from the head. I wouldn't stay more than a night at this hotel if I needed to stay in the area again.