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Ulasan terverifikasi
Lokasi4.4
Fasilitas4.4
Layanan4.4
Kebersihan4.5
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Semua ulasan(62)
Ulasan positif(7)
Ulasan dengan foto/video(3)
Layanan memuaskan(4)
Tamu
Kamar Superior Pemandangan Kolam Renang
Menginap di Mei 2023
Pasangan
1 ulasan
4.5/5
Sangat Baik
Diposting pada 20 Jun 2023
We wish we could have stayed longer at this amazing hotel. The hotel itself and the grounds are lovely- well worth the money to stay. The only down side was the staff at the Gazebo restaurant who clearly were very new and knew very little about the menu or how to answer customer queries. I know everyone is struggling to get and train staff at the moment but some further training is needed for your newer staff in this area. We had to wait a long time to get attention to order dessert and get our bill however overall it was a great experience. Front desk staff were knowledgeable and friendly. I would recommend a shuttle bus into Victoria multiple times a day for tourists, that would have been very helpful for us.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for sparing the time to share these wonderful comments about your recent stay with us. I am delighted to read that your overall experience was memorable. As for our Gazebo restaurant, you were one of the first customers to indulge in the experience this year, since the outlet opened on the 15th of June for the new season. I greatly value your feedback and made sure to pass it on to the concerned departments. Thank you for choosing Kempinski and Gozo for your holiday and I look forward to welcoming you back again in the near future!Best regards,Ruth AbellanGeneral Manager
Nate
Kamar Superior Pemandangan Kolam Renang
Menginap di Feb 2023
Pasangan
1 ulasan
4.5/5
Sangat Baik
Diposting pada 19 Mar 2023
I recently stayed at this hotel and was impressed with the overall experience. The staff was friendly and accommodating, and the location was perfect for my needs. While the rooms were a bit dated, they were still very clean and comfortable. The hotel’s amenities were also great. Overall, I would definitely recommend this hotel to anyone looking for a comfortable and convenient place to stay.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you so much for sparing the time to provide us with such a positive review. I am happy to learn that you enjoyed our rooms and amenities. In addition, I am glad to read that my team provided you with the great service and attention to detail you deserve. Your recommendation of Kempinski Hotel San Lawrenz is much appreciated and I very much look forward to your return.Warm regards,Eike ClausenGeneral Manager.
Tamu
Kamar Superior Pemandangan Kolam Renang
Menginap di Sep 2022
Bisnis
1 ulasan
4.7/5
Menakjubkan
Diposting pada 10 Okt 2022
The hotel was great. Quiet and with impeccable service, I slept better than I had slept in months and the Gozo countryside is very relaxing. My only complaint would be the bizarre opening hours of the gym / spa. They close at 7PM every day, which is basically when the sun sets. I understand massages etc not being available late at night, but it's absurd guests can't use the gym or swimming pool in the evening at all. Here's a hot tip: People generally like to spend their days outside, and the evening is exactly when they'd like to relax by the indoor pool or hit the gym.
The jacuzzi was out of order the whole time as well, but it is what it is. All in all, if I ever return to Gozo I'm 100% going to book this hotel again. Strongly recommended.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest, Thank you very much for sparing your valuable time to share your experience with us. My team and I are thrilled to learn that you have positive memories of your stay with us and that we were able to provide you with a memorable experience. I would like to extend my apologies for the inconvenience you experienced during your stay. I have taken careful note of your suggestions and I will discuss your recommendation with the Spa Team to ensure improvements are made to this area to enhance the service standards.Thank you for choosing Kempinski Hotel San Lawrenz for your holiday and I look forward to welcoming you back to Kempinski Hotel San Lawrenz.Best regards, Eike Clausen General Manager
Tamu
Kamar Superior Pemandangan Kolam Renang
Menginap di Okt 2024
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 14 Des 2024
신혼여행으로 선택한 곳!!
친절한 직원들 선택이 많은 수영잔
Terjemahkan
Tamu
Kamar Superior Pemandangan Kolam Renang
Menginap di Okt 2023
Pasangan
4 ulasan
4.7/5
Menakjubkan
Diposting pada 10 Nov 2023
페리선착장에서 차로 10분이면 갈 수 있습니다.
호텔은 깨끗했고, 직원들은 매우 친절했습니다.
수영장물도 굉장히 깨끗했습니다.
그리고 조식이 훌륭했으며, 특히 꿀이 맛있었습니다!
다음에 몰타에 방문하게 된다면 더 오래 머무르고 싶어요!
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest, Thank you for sparing the time to share these wonderful comments about your recent stay with us. My team and I are delighted that you enjoyed a remarkable Kempinski experience. I am pleased to learn that you truly enjoyed our breakfast, helpful service and pools. We strive to provide remarkable experiences to our guests and based from your review it seems that we succeeded. Thank you for choosing Kempinski and Gozo for your holiday and I hope to welcome you back again soon.Best Regards, Ruth Abellan General Manager
Tamu
Kamar Superior Pemandangan Kolam Renang
Menginap di Apr 2022
Sendiri
1 ulasan
4.5/5
Sangat Baik
Diposting pada 27 Mei 2022
Palais princier au bout de l'île de Gozo.
Établissement de grand standing, beau mobilier ainsi qu'avec plusieurs grandes piscines.
Par contre il manque un sauna et le hammam n'est pas très fort.
Petit déjeuner avec choix et même à la carte compris dans le buffet.
Restaurant de qualité
bonne expérience
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you very much for sparing your valuable time to share your experience with us. I am delighted to read that you enjoyed our hotel grounds. I also am happy to know that our culinary offer was to your satisfaction. I am saddened to read that the Hammam was not what you had expected and what you were looking forward to. Thank you very much for choosing Kempinski Hotel San Lawrenz for your vacation and I certainly look forward to welcoming you back again soon!Best regards, Eike ClausenGeneral Manager
ZHANGXUN 🚀
Kamar Superior Pemandangan Kolam Renang
Menginap di Jul 2023
Pasangan
22 ulasan
5.0/5
Fantastis
Diposting pada 2 Sep 2023
在GOZO島上凱賓斯基是唯一的選擇~
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for sparing the time to share these wonderful comments about your recent stay with us. My team and I are delighted that you enjoyed a remarkable Kempinski experience. Our aim is to always exceed our guests' expectations and we're so glad to hear we have achieved this with you. Thank you very much for choosing Kempinski Hotel San Lawrenz for your holiday and I hope that we will have the opportunity of welcoming you back very soon.Best Regards,Ruth AbellanGeneral Manager