Discovery Samal

Ulasan Discovery Samal

Discovery Samal

Limao, Samal Island, Davao del Norte, 8119, PhilippinesLihat Detail Hotel
Discovery Samal
Discovery SamalDiscovery SamalDiscovery Samal
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1 malam

Ulasan Tamu tentang Discovery Samal

9.2/10
Sangat Baik
65 ulasan
Ulasan terverifikasi
Lokasi9.7
Fasilitas9.0
Layanan8.7
Kebersihan9.4
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Semua ulasan(65)
Ulasan positif(64)
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Staf ramah(21)
Kamar sangat bagus(10)
Bersih dan rapi(9)
Fasilitas sangat baik(7)
Lokasi strategis(6)
Makanan enak(5)
Buruk(1)
Melanie Meili
Boutique Suite
Check-in Apr 2025
Keluarga
2 ulasan
10.0/10
Fantastis
Diposting pada 26 Mei 2025
100/10 for our 2-night stay at Discovery Samal! The staff were friendly and accommodating, the place was stunning, and the food was absolutely delicious. My baby loved the kids’ play area, and the gym was way beyond what I expected — fully equipped and spacious. The beach was crystal clear and so relaxing. Definitely lives up to its 5-star rating. Highly recommended!
Terjemahkan
6/20
Tanggapan dari Properti: Dear Melanie,Our heartfelt gratitude for your review! It warms our hearts to know that you had a wonderful time. We look forward to having you with us again soon!Sincerely,Stanley LauGeneral Manager
Nikki Dela Cruz
Boutique Suite
Check-in Apr 2025
Keluarga
1 ulasan
10.0/10
Fantastis
Diposting pada 31 Mei 2025
The experience was amazing. The staff was very accomodating. You can really feel the premium service from a premium hotel. Justifies their 5 star rating. Will definitely book again soon.
Terjemahkan
Tanggapan dari Properti: Dear Nikki,Our heartfelt gratitude for your review! It warms our hearts to know that you had a wonderful time. We look forward to having you with us again soon!Sincerely,Stanley LauGeneral Manager
R Dela Cruz
Boutique Suite
Check-in Apr 2025
Keluarga
5 ulasan
9.5/10
Menakjubkan
Diposting pada 28 Mei 2025
Pros: Staff and crew were OK. Services were nice. Location is beautiful and very clean. Cons: Foods and activities were pricey. Inquired about island hopping and it cost 20k for just 3hrs. 😅
Terjemahkan
Tanggapan dari Properti: Dear R,Our heartfelt gratitude for your review! It warms our hearts to know that you had a wonderful time. We look forward to having you with us again soon!Sincerely,Stanley LauGeneral Manager
MJBH
Executive Suite - Pemandangan Taman
Check-in Mar 2025
Keluarga
6 ulasan
7.0/10
Diposting pada 21 Apr 2025
Facilities are good. Bed is nice. Snacks that can be purchased inside the room are just Pringles and Pilipit. Outside food is not allowed in the resort. If this is the case, they have to ensure that they can feed everyone and provide us with a lot of choices. Unfortunately, they only have 3 restaurants which cannot accommodate all the people they let inside the resort. Food is hit or miss. Due to the so many people, quality of food suffers. Aside from having fully booked rooms, there are people who also got in for day tours.The pool for the suites at the uppermost level turned GRAY last Thursday. Good thing we had another room in the executive suite so we used the other pool. Although I must say that there are notable people like the concierge who helped my mom when she got stuck outside her room and opened her room for her. There’s also the waiter named AL from Haribar who made sure my sister’s pizza got to her and asked people from Bistro if we can eat it at the executive pool because we couldn’t stay in the other pool anymore because it was so murky. He also reserved us a table for dinner and had our food ready by the time we got there. Otherwise, we wouldn’t be able to eat on time on that day. There’s also the housekeeping staff who turned the bed for us and gave “towel animals” for my son. My son loved it so much, he kept the “sticker eyes” and he put it on his cellphone as a remembrance. Generally the housekeeping made a good impression on us. They clean our rooms twice a day and they give complimentary 2 pieces of puto or revel bars or maja mais. I also cannot forget the person who made sure my son’s burger and fries gets to our room in less than an hour. Average time for food is 55 minutes to an hour or worse, it doesn’t arrive at all. Imagine we stayed there for 5 days! If we didn’t have to ask some of these staff, we wouldn’t be able to eat properly. There was even a time we paid for another table’s bill. If we didn’t order additional ice cream, we would have never found out that we paid for somebody else’s bill! They fixed it and said sorry but that was it. Imagine we were eating there for 5 consecutive days 2X a day at least but they never gave us any complimentary stuff for the mess that they made. The transport service was always full that we had to assert ourselves so that other rude people who cut in line won’t get ahead of us. The staff can’t even control the people. They need to be able to have protocols in place to handle such situations. Out of frustration we didn’t want to add to the stress on the staff so we just got umbrellas and we just walked all the way to the port and we totally skipped the van from the welcome center. Even when we were about to leave, the staff said she would just call us when it is our turn but when we looked again she left and there were other people in line already. My husband had to ask another staff to put as in line even when we already signed the boat manifest ahead of the people in line. He had to ask them again to put our luggage in line. Unfortunately, they still forgot our luggage so we had to wait for them at the port.Also, we tried calling for a buggy to help us with the luggage from our room but no one was answering so we just did it ourselves. The beach was fine too. It had a lot of fishes and starfishes. Sand is not as fine as Boracay but clean. The water sports activities had a reasonable price point. My nephew and niece had a great time with the jetski. But towels are always running out. We had to look for them all the time even in the pool area and at the beach. So what was meant to be a relaxing week for us turned out to be a bit stressful at times. But overall, it was disappointing because I expected too much since they said it is the only 5 star luxury resort in Mindanao. I booked at Discovery Samal to give it a chance but I am sorry to say that I won’t be coming back.
Terjemahkan
Tanggapan dari Properti: Dear MJBH,Thank you for sharing your kind feedback with us and we would like to sincerely apologize for the series of inconveniences we have caused during your stay and for falling short in providing you with a seamless stay. As we continue to improve our guest services here in the resort, we shall be cascading your review to our team so we can address the comments you have shared with us. Your feedback truly matters to us as we continually improve our guest experiences here in the resort.We thank you for sharing your feedback with us and we hope to have the opportunity to welcome you back with an improved experience.Sincerely,Stanley LauGeneral Manager
Nessa
Boutique Suite
Check-in Feb 2025
Keluarga
1 ulasan
10.0/10
Fantastis
Diposting pada 30 Mar 2025
Best resort stay I’ve had! The amenities are all nice! Not crowded. Food is good. Staff are nice and helpful!
Terjemahkan
Tanggapan dari Properti: Dear Nessa,Our sincere gratitude for your kind review! Our team is delighted to know that you had a wonderful time. We look forward to having you with us again soon!Sincerely,Stanley LauGeneral Manager
MP
Boutique Suite
Check-in Jan 2025
Bisnis
1 ulasan
10.0/10
Fantastis
Diposting pada 3 Mar 2025
The place was so clean and cozy, the staff are very well train, accommodating, friendly, polite and courteous, attentive and always wear a smile wherever they see us or any guest at the hotel. Food are so tempting and delicious, well prepared and fresh. I wish to go back and stay longer. Thank you so much.
Terjemahkan
Tanggapan dari Properti: Dear MP,Our sincere gratitude for your kind review! Our team is delighted to know that you had a wonderful time. We look forward to having you with us again soon!Sincerely,Stanley LauGeneral Manager
Jenny regoniel
Boutique Suite
Check-in Feb 2025
Bepergian dengan teman
1 ulasan
10.0/10
Fantastis
Diposting pada 26 Mar 2025
Had a wonderful time at discovery samal, will be back again for sure.
Terjemahkan
Tanggapan dari Properti: Dear Jenny,Thank you for sharing your review with us! Our team is delighted to know that you had a wonderful time. We look forward to having you with us again soon!Sincerely,Stanley LauGeneral Manager
Tamu
Boutique Suite
Check-in Des 2024
Keluarga
1 ulasan
10.0/10
Fantastis
Diposting pada 25 Jan 2025
Our stay with Discovery Resort was absolutely perfect! From the stunning views and luxurious rooms to the exciting activities every moment was unforgettable. The staff were incredibly friendly and attentive, ensuring we felt welcome throughout our stay. The food was delicious, with a variety of options to satisfy every craving. Whether relaxing by the infinity pool or enjoying live evening entertainment like firedancing, the resort had the perfect balance of fun and relaxation. I can’t wait to return—highly recommend it for the ultimate getaway.
Terjemahkan
6/8
Tanggapan dari Properti: Dear Guest,Our sincere gratitude for your kind feedback! Our team is delighted to know that you had a wonderful time. We can't wait to have you with us again soon!Sincerely,Stanley LauGeneral Manager
Tamu
Boutique Suite
Check-in Des 2024
Keluarga
1 ulasan
10.0/10
Fantastis
Diposting pada 12 Jan 2025
Our overnight stay was an unforgettable experience. Worth the price. From the services offered from Davao City to the resort itself, the food, the pool and the beach were superb. I would definitely go back with my family
Terjemahkan
Tanggapan dari Properti: Dear Guest, Our sincere gratitude for your kind words! Our team is delighted to know that you had a wonderful time. We look forward to having you with us again soon! Sincerely, Stanley LauGeneral Manager
Dyne Ann
Boutique Suite
Check-in Apr 2025
Keluarga
4 ulasan
9.0/10
Sangat Baik
Diposting pada 5 Mei 2025
Very good service overall
Terjemahkan
Tanggapan dari Properti: Dear Dyne,Our sincere gratitude for your kind feedback! Our team is delighted to know that you had a wonderful time. We look forward to having you with us again soon!Sincerely,Stanley LauGeneral Manager
Pengguna Anonim
Boutique Suite
Check-in Nov 2024
Keluarga
3 ulasan
8.5/10
Luar Biasa
Diposting pada 30 Des 2024
Love it here. But needs improvement with staff and service. Specially for in room food service and breakfast buffet staff
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for sharing your kind feedback! Our team is delighted to know that you had a wonderful time. We shall also be taking note of the comment you have shared with us to further improve our services. We look forward to having you with us again soon! Sincerely, Stanley LauGeneral Manager
Tamu
Boutique Suite
Check-in Nov 2024
Keluarga
1 ulasan
10.0/10
Fantastis
Diposting pada 9 Des 2024
We always look forward in coming back to Discovery..The Place is Great.Resort’s staffs are very warm and accommodating.Food is always worth with the the price.Lovely beach and pleasant pools..Very tidy and comftable rooms🥰
Terjemahkan
6/8
Tanggapan dari Properti: Dear Guest,Thank you for sharing your kind feedback! Our team is delighted to know that you had a wonderful time. We look forward to having you with us again soon!Sincerely,Stanley LauGeneral Manager
Tamu
Boutique Suite
Check-in Des 2024
Pasangan
3 ulasan
10.0/10
Fantastis
Diposting pada 30 Jan 2025
Great services. Nice personnel. Good views Clean rooms Good food
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your kind feedback! Our team is delighted to know that you had a wonderful time. We look forward to having you with us again soon!Sincerely,Stanley LauGeneral Manager
Pengguna Anonim
Boutique Suite
Check-in Mar 2025
Keluarga
9 ulasan
10.0/10
Fantastis
Diposting pada 21 Apr 2025
I love the place
Terjemahkan
Tanggapan dari Properti: Dear Guest,Our sincere gratitude for your kind review! Our team is delighted to know that you had a wonderful time. We look forward to having you with us again soon!Sincerely,Stanley LauGeneral Manager
Tamu
Boutique Suite
Check-in Apr 2025
Keluarga
1 ulasan
9.5/10
Menakjubkan
Diposting pada 14 Mei 2025
Room and service were great! Facilities is superb! Food though a bit pricey and beach is not clean in the afternoon though someone is cleaning the shore and the water.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you very much for your kind feedback! Our team is delighted to know that you had a wonderful time. We shall also be taking note of the comments you have shared with us to further improve our services.We look forward to having you with us again soon!Sincerely,Stanley LauGeneral Manager