Well, where do I start? We drove all the way down to Lizard (about five hours) for a booking we had made through Secret Escapes only to find the hotel there didnt have our booking. The manager was so rude and unhelpful and really not bothered about our predicament so we left and I remembered driving through St Mawes once and thinking how lovely this hotel looked. I jumped online on the car and booked - we drove straight there. The reception we received could NOT have been more different! We were greeted by the utterly charming Lydia who asked if we had had a good day so far, when we told her our story she immediately upgraded us to their best room, we couldn't believe it! We then got offered a couple of drinks on the house and tickets to their private cinema that night, anyone would think the Lizard problem was their fault! We sat in the beautiful upper deck bar looking out to sea and were incredibly well looked after by Matt who was new to the role but so welcoming. We stayed three nights and it was genuinely one of the nicest stays I have ever had - from staff recommendations of where to eat (Lydia even booked a local pub for us), where to visit (thanks for the ferry to Falmouth tip), the suggestions of what to order from the menu, the company of the staff and locals at the bar, I couldn't fault anything, and I am a fussy guest. We cant wait to go back, what a stunning place.
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