Ulasan AC Hotel Sacramento

酒店位置出行很便利！ 設施比較新！ 由於兩邊都臨街，晚上不時能聽到警車和救護車呼嘯而過的聲音， 建議住高樓層可能更好！ 酒吧的酒品比較豐富，服務員很熱情！

住於市中心位置，主要是去參加Golden one的畢業典禮，走過去方便，還可以去河邊老城逛逛，看看還在使用的老火車站，參觀一下美國修建太平洋鐵路的紀念館，門票12刀，有英語講解，英語不好的話，記得裝個翻譯軟件。還發現了沙加緬度華埠，但市區街上白天也見不到多少人，總感覺有點嚇老老的，酒店隔壁的公共停車場20刀一天，當然如果是代客泊車（valet）可能就是45刀，都是停一個地方，感覺根本沒有必要。信用卡抵押解除比較慢，一週多了還沒有解除，信用卡帳單一直顯示未入帳，當然也可能是臨時改變房型的原因。預訂時房型顯示大床房可以入住四個成人，以為可以有個沙發床，但到了房間看就一個大床和小沙發，和前台交涉半天，換了帶沙發床的房間，答應是不另外收費的，現在還不知道結果怎樣，人也離開了，衹能隨它去了。旁邊還有一個老建築是以前的縣法院，現在是縣監獄，仍在使用。

酒店比較新，客房條件類似國內三星水準。衹住了一個晚上，沒看到什麼服務。 停車場需要預付費，我們沒有注意，被貼條了。

乾淨整潔衞生，衹是早上有軌電車有點吵，但還是很不錯的住店經歷

We were in Sacramento overnight for a family event. The hotel is lovely, the staff is warm, friendly and helpful. The room was clean and quiet. The bed was very comfortable. Parking is self parking in the garage or valet parking. If you’re planning on using your car valet parking is the way to go. You pay a flat fee per day plus tip for it. Self parking is more expensive if you’re going in and out as they charge you each time. All in all we were very pleased.

9/14-15 This is my new #1 hotel in all of Sacramento. In the short time I was there I got the opportunity to interact with the sales associates from swing, graveyard and day shifts. I also met awesome team members from breakfast staff (Sunday morning) and housekeeping supervisor. Each one I could tell was more than willing to go above and beyond on service. In addition everyone was very friendly and seemed to love their jobs. Such a great vibe and I honestly didn’t want to leave. Everything about this hotel is superb.

Stay away. Rooms have issues, they are understaffed, and Michael the supervisor lies to your face repeatedly. When I checked-in my AC unit sounded like a helicopter was landing in my room. I called down and they said the engineering team was gone for the night and that I could come down and they would change my room. When I came down and waited for 15 minutes they informed me they were moving me to another hotel room because they were 100% booked. When I told them that I would just take the room they assigned me and asked if they had a fan they said they gave my room to another guest who was staying for 2 nights (as opposed to the 1 night I was staying). They then took 3 hours to book another room at another hotel for me. They said the other hotel would be paid for and that I would get the equivalent Marriott Bonvoy points for a free stay. When I went to the other hotel they said that I would have to pay and I haven’t gotten any Bonvoy points. It looks like their is new management here. Stay away. And if Michael tells you anything get it in writing. He has no problems lying to get you out of the hotel. Oh and the room wasn’t even properly cleaned. See pictures of the bathroom.

The customer service is outstanding, the rooms are fine. Beware, however, that, even when the heating/cooling system is off, the fan makes noise in the room. I was told that this is true of all rooms, when I asked to change. I couldn't sleep. There is also a light under the desk, which is fine, but you can only turn it off when you turn off all electricity in the room. That's wonderful from an environmental perspective, but not if you are trying to charge devices at night.