Ulasan Best Western Ars Hotel

The front desk attendant (young guy in his 30s with curly hair: on Tuesday Jan 10 5pm Rome time @ ARS Best Western hotel): The front desk attendant - he was threatening me with violence and was yelling obscenities telling me to f-off and to f-myself! I work for the embassy and nobody has ever talked to me like that ever! I don’t know what his problem was?? 😔 This is inexcusable / he’s telling me to f myself, and that I’m an *****, and to go f off - nobody deserves to be talk like this, no matter what. It is so sad because I stayed almost a week at this hotel and I really enjoyed it, all the other people were super nice and the service excellent! I am really sad, and I don’t know what the heck happened with this guy - I think he has mental problems & needs anger management therapy. So sad 😞 Ricardo

The location of the hotel was perfect for me. I could take the subway for the bus straight to all tourist attractions. Fewer staffs are very warm; the breakfast is fantastic. You can enjoy Italian coffee. I highly recommend this hotel to everyone.

房間在意大利酒店裡不算小，但廁所特別小，淋浴間剛夠轉身。酒店在一個大斜坡上，離地鐵和公交站大概都要走10分鐘，不建議坐地鐵來，因為地鐵要經過一個很高的樓梯，爬的很累。前台挺好的，有問題都能解決，早餐可以選擇的東西有點少但味道都不錯

Hotel a 5 minuti dalla fermata del bus anche se posizionato in salita che può risultare un po’ difficile se si è a piedi e con bagagli. Personale cordiale e disponibile. Stanza un po’ piccola ma ben arredata e attrezzata. Bagno molto bello anche se il box doccia era un po’ angusto. Anche la colazione a buffet ottima.

Desde a nossa chegada, já o atendente/recepcionista foi extremamente educado e acolhedor... o quarto era confortável, limpo e espaçoso!

Struttura un po' datata ma pulizia buona della camera. Unico neo: non si poteva accendere l'aria condizionata

出差帶團選擇的住宿酒店。乾淨、安全、有停車場。

前台有一個老頭服務差，房間網絡差，基本沒有網，房間小，設施老。

Personale cordiale, buona prima colazione, prezzo delle stanze conveniente

Struttura gradevole, posizione non distante dal centro, camere pulite e personale attento e disponibile, la prossima volta che andro' a Roma tornero' in questa struttura Sergio Scuderi

This is a great hotel in a quiet area of Rome. The subway Conca ‘d’Oro is a 12 minute walk away and in 15 minutes you are at Termini Station or 20 at the Colosseum( price 2€). BETTER than the subway, at 5 minutes from the hotel, in a nice area with shops and restaurants, is the 90 bus ( 1€50 and you just flash your payment card as you enter) . This takes you into Termini Station in 20 min 90 express) or 30 with the non express. The buffet breakfast is good, eggs and bacon, cereal, yochurt, ham, cheese, pastries and nice coffee-open from 7 to 10 a.m. Rome is not the cleanest city I have ever visited, but this hotel was and our double room was large and kept clean and well supplied. All the personnel were friendly and helpful.

Once at the hotel, we had a pleasant stay but for me it’s too far out of the centre, although commutable on the metro which is 10/15 min walk away and 15 mins to centre. Once out of the metro heading to hotel, Google Maps sent us up 98 steps, with a suitcase which was a nightmare! The hotel is in a rather random location, when you’re walking to it you think ‘is it really along here?!’ It’s in a residential area and doesn’t appear to have anything going on nearby so that is a negative I felt, no vibe. Hotel lovely and modern, great breakfast in a lovely room, fab coffee and nice atmosphere, so thumbs up to that but would be really nice if there was a hot drinks machine in the lounge area, we sat up there one night and thought it was a shame that we couldn’t help ourselves to a coffee etc. Definitely need more hooks for towels! There one tiny hook in bathroom, that’s not adequate when you have two big bath sheets. We were ‘told off’ for drying some clothes on the wardrobe doors but there was no other option. In summary, really nice hotel but for me, it’s too far out.

Just what you would expect from a city hotel, all of the staff were very friendly and extremely helpful, nothing was too much trouble them, we had an enjoyable stay, it was also very clean and with breakfast included, it is located only a 5 minute walk to the local metro station so was very easy and quick to get to Rome city centre

This hotel is clean and tidy but a little tired. The staff were friendly and helpful. Breakfast was ok, quite a limited choice but could have as much, or as little, as you wanted. We stayed for two nights, and that was enough. It's about a 15-minute walk down a steep hill (you have to walk back up) to the Metro, and about a 15-minute journey to the Colluseum, so not as close to the centre as we would have liked. The hotel is situated in a residential area, and there is nothing in the way of bars and restaurants nearby, although there are some down the hill! This hotel is definitely not for you if you have mobility issues. The '3' marking is based purely on the location.