Ulasan NH Collection Roma Vittorio Veneto

Tanggapan dari Properti: Dear Guest, Thank you very much for taking the time to share your detailed feedback regarding your recent stay at Nh Collection Vittorio Veneto. We truly appreciate your comments as they help us to continuously improve our services and guest experience.We are pleased to hear that you enjoyed several aspects of your stay, particularly the cleanliness of our rooms, the spaciousness of the suite, and the terrace exceeding your expectations. It is also gratifying to know that you appreciated the complimentary snacks and small gestures offered during your stay.We understand your point regarding the hotel’s location. While we strive to offer a peaceful and stylish environment slightly removed from the hustle and bustle of the city center, we recognize that this may require a bit of walking to reach some of the main attractions. For future guests, we are always happy to recommend nearby transport options or hidden gems within shorter walking distance.We are, however, truly sorry to learn that certain aspects of your experience did not meet your expectations and we will take your feedback into consideration when reviewing our pricing policy.As for the lighting issue in the additional room of the suite, we sincerely apologize for the inconvenience this may have caused. We will ensure that our maintenance team investigates this promptly to prevent similar situations for future guests.Regarding the misunderstanding with the bar snacks, we are glad to know it was resolved at check-out, but we apologize for the oversight and any confusion caused during your stay.Lastly, we truly appreciate your comments on the overall value proposition. We constantly strive to balance comfort, design, and service, and we regret that in your case, this did not fully align with your expectations. Your suggestion of including welcome drinks or breakfast for suite bookings is very valuable, and we will certainly take it into consideration as we continue to enhance our offerings.Thank you once again for your honest and thoughtful review. We hope to have another opportunity to welcome you in the future and provide you with a stay that more fully reflects the standards we aim to uphold.Best Regards, IlariaGuest Relations Department

Tanggapan dari Properti: Dear Zammit,Thank you so much for your kind words and for taking the time to share your experience at NH Collection Vittorio Veneto. We are delighted to hear that you enjoyed your stay with us and appreciated the little touches, including the chocolates and anniversary card. It's wonderful to know that our team made you feel special.We're also pleased you enjoyed our breakfast and the central location, making it easy to explore the nearby attractions. We truly value your feedback and hope to welcome you back for another memorable stay in the future.Best regards, Francesco Guest Relations Department

Tanggapan dari Properti: Dear Arsenii, Thank you for choosing the NH Collection Vittorio Veneto in Rome for your roman stay and, above all, for taking the time to share your experience.The comments as well as the observations and feelings of our guests are of great importance to us.I hope that you will give us a new opportunity to welcome you back to the NH Collection Vittorio Veneto in Rome and ensure you on the high level of service we continuously strive to provide our guests. Yours sincerely,Ilaria, Guest Relations Department

Tanggapan dari Properti: Dear Jim,First of all many thanks for taking the time to share with us your feedback about your recent stay at our hotel NH Collection Vittorio Veneto in Rome. It is much appreciated.The comments as well as the observations and feelings of our guests are of great importance to us, as we count on those in order to achieve the highest level of service possible.We look forward to welcoming you back to our NH Collection Vittorio Veneto in Rome and to make you feel, once again, more than ever, special at NH Collection hotels.Yours sincerely,Pasqualina VangoneGuest Relations Manager

Tanggapan dari Properti: Dear Guest,Thank you for choosing the NH Collection Vittorio Veneto in Rome for your stay and, above all, for taking the time to share your experience.We couldn't be happier to know that you appreciated the helpfulness and courtesy of our staff and that everything lived up to your expectations.We hope to welcome you back soon in Rome at our NH Collection Vittorio Veneto.With regard,Paola Guest relations Team

Tanggapan dari Properti: Dear Yuzhu,We would like to thank you for the time you dedicated in evaluating your experience regarding your stay at the NH Collection Vittorio Veneto! We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to welcoming you back in the near future. Yours Sincerely,FrancescoGuest Relations Department

Tanggapan dari Properti: Dear Konstantin,First of all thank you for choosing NH Collection Vittorio Veneto and for sharing your Experience with 5* review!We are happy to learn you enjoyed the location of the Hotel, walking distance to the famous Borghese Gallery and main attractions, perfect to visit the city.Thank you so much for your positive review of our mattress and pillows! We are thrilled that you have found comfort and satisfaction with our products. We hope to assist you again in the future and make your rest even more enjoyable.Yours sincerely,Paola Casarano Guest Relations Department

Tanggapan dari Properti: Dear Guest,thank you for choosing NH Collection Vittorio Veneto in Rome for your stay and, above all, for taking the time to share your experience.We couldn't be happier to know that you appreciated the helpfulness and courtesy of our staff and that everything lived up to your expectations.We hope to welcome you back soon in Rome at our NH Collection Vittorio Veneto.With regard,Pasqualina VangoneGuest Relations Manager