The hotel is located in a small village at the heart of the bamboo forest, which offers stunning views on the surrounding mountains and tea fields. The rooms are nicely decorated and pretty well equipped. The personal is very kind and try to be helpful.
That being said, our stay was not as good as we had expected because the bedroom and the restaurant were freezing cold. When we first arrived in our room the heating was off so we had to turn it on, which was fine, however 5h later it was still only 17°c in the room and it was already getting dark… We complained and the staff kindly offered to upgrade us to a room which was supposed to be warmer and it was, but only by one or two degrees depending on the hour of the day. The restaurant was only 10°c so we had to eat with jackets and hats on. The floor heating had not been turned on yet unfortunately. So if you consider staying at this hostel during Autumn/Winter make sure to ask if the floor heating is on before booking.
The hotel is high in the mountain and surrounded by trees. The bed and pillows are comfortable. The person at the reception was helpful. I booked the loft suite, which was nice in design and very spacious with a second floor connected by stairs. Nice balcony and an open air bathtub on the second floor terrace. I liked that the tab water in the kitchen sink was filtered (there was a fridge, but no stove)
The restaurant food is nice and breakfast buffet is small and simple but tasty (if you like Chinese breakfast like my family does).
Amenities were slippers , comb, toothbrush if you need. Shampoo and body wash in the room.
The hotel would be nicer if they paid more attention to maintenance and cleanliness. Housekeeping should clean a bit better. Our room floor was not very clean in the corners and the Japanese style toilet was not so clean. Some parts of the hotel facade and ceiling are damaged.
The pool had no water and I didn’t see anything written in ctrip that is seasonal.