17mrsbiggs
17 Juni 2024
Lydia in the snack bar and Charlie with his shuttle service to Falaraki were the best among a number of helpful staff and should be commended. Our issue with Hillside is that the photos are very misleading in that the two rooms we stayed in (we were put in a room on arrival due to 'maintenance issues' in our room, which we were moved to on the second day) bear very little resemblance to the pictures. A fire escape light more suited to a school hall was in the room, lighting up the room every night. Unexpected aircon charges (neither advertised by easyJet or any of the info received prior to stay) of €10 per night was something that we could not avoid given the high temperatures. The room was very dated, the two ceramic ring stove had the setting numbers crudely painted on, with what looked like tippex, there were a couple of sauce pans, a few plates etc but these had to be cleaned prior to use due to foodstuffs stuck to them. The bathroom was flooded every time we had a shower and the toilet trickled water constantly. A glass for toothbrushes had toothpaste etc still in it. This all may sound very picky but we cleaned most of the bathroom and kitchen as best we could before using, and this is not what we go on holiday to do!! That said, the pool area is a bonus although the choice of music is sometimes questionable, especially if young children were staying, although there didn't seem to be any when we were there. Most of the staff were pleasant and the location is peaceful, if a little out of the way, and we made the best of a much needed and looked forward to break however, we wouldn't return due to the rooms not being as shown and in need of much updating in both the kitchen and bathroom.
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