Hotel dekat Museum of the Surrender, Reims

All compliance: reception, comfort, location, quality of service... all was there

The front desk service is good, patient, explanation, guidance, the room is clean, there are many cabinets, convenient to store, there are snacks and candies, very warm, there is a ceiling air conditioner in the room, there is also a heater, and there is also a bathroom heater,. Warm, 😅😅😅. There is free parking, but you have to check with the front desk.

Personal reception very friendly. At breakfast rather disinterested and unfriendly. Breakfast lovely and rather bad. Coffee was very bad. Rooms equipment OK and clean. Floor and lift are rather worried. Parking in the garage perfectly, also suitable for VW Bus in the front area. Super was that we were allowed to keep the parking even after check-out. Thank you for this!

Very close to Xmas market square, but a bit distance if you are visiting city centre of Reims and the Cathedral. But all in all the hotel is new and clean. The shower seems sometimes hot and sometimes cold, not consistent.

Great place to sleep over for a night or two. Very clean. Very comfortable.

The location of the hotel is very good, just beside the downtown square. When we went to the city government square, we were repairing and sealing the road, so we drove around a lot of circles. If it is not closed, it is very convenient. The hotel is clean and the bathroom is dry and wet, very good. It is also very quiet. The elevator is very small.

🚗 Traffic: Next to the train station, it is very convenient for people who catch the early trains 🧹 Health: General 🔔 Service: minimal, but in line with hotel location The price is quite high, but don't ask too much for service.

Convenient transportation. Eating a street around, I picked an Indian restaurant. The room is small but very clean. The front desk service is good, if there is a chance, I will go live later.

The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel. Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours. The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch. That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.

The room is very good, and there is a small kitchen where you can cook your own breakfast. The landlord’s own house, the small yard is very warm and beautiful, the only thing is that the room is not soundproof. Can hear the sound of going up and down the stairs