Wellness Hotel Diplomat

The hotel looks nice from the outside, but the inside is not so inviting. Problematic are the rooms, which (at least ours and not the cheapest one) were equipped with worn-out furniture, lack of drawers (none by the bed, only one free in the entire room), not very comfortable and very thin mattresses, the carpet needs to be replaced, stains everywhere, the absence of air conditioning in a 4* star hotel and especially in summer at +35 degrees is unforgivable. It was cleaned every day, but it can also be done better. The food, they promised a gourmet experience, but it was like from a better school canteen. There were few dishes that really charmed, but you could eat if you are not picky. Vegetarian and vegan dishes were missing. Breakfast OK, but almost always the same. However, the scrambled eggs and grilled vegetables were excellent. Wellness - big pool but very cold water, you couldn't last long even in the bubbles. Saunas OK, but small. Overall, the wellness area gives the impression that it needs renovation. The hotel is quite far from the central spa and especially the way back to the hotel is up an extremely steep hill. Although the hotel is in a spa town, it is far from the spas and therefore has no thermal water. The parking lot is not of sufficient capacity.