BreakFree The Point

Vice nice apartment with great view of the lake. Only challenge is the steep slope to the unit.

I was disappointed with our room bit didnt make a complaint. Very tired, mold in bathroom - room itself was tidy, bed comfy and clean but kitchenette could do with a good clean and re-vamp. WiFi set up beside bed not the safest! Beautiful views from our window though!

We chose Breakfree The Point we have stayed some 10 years ago and enjoyed our stay then. Hoping to have the same experience again, we were terribly disappointed. I like to give an honest review as I do understand things happen however unfortunately this time I am unable to. Upon checkin at 2pm we were told our room was not cleaned and we were to wait half an hour for it to be serviced. As they only have checkin times between 2 -5pm you would think being so strict that they too would adhere to the same strictness. We waited and at 2:30pm the room was still not cleaned. We had an appointment so had to go to that and on our arrival back we opened the door to a very subpar clean if you call it that. The kitchen bench had not been wiped and had spills still on it, there were cobwebs everywhere, all surfaces were dirty and a brown smear of something on the wall. Ventured downstairs to the only bathroom and it was full of mould. Not only was this terrible to see but it a health hazzard. Not sure how this place is allowed to continue offering guests rooms with this much mould in it. We weren’t prepared to take the risk so closed the door and found alternative accomodation. The place has gotten very run down and out and the only good thing it had is the views. Even the floor boards to the window s feels unsafe as you walk to the window . It’s like it is on a lean or something. This is not up to standard and we’re very disappointed. Have contacted the reception but they have not responded. Please do yourself a favour and checkin to another place. There are plenty of options that for the money would be safer, cleaner and better for your experience.