No.26 Guangcheng West Road, Shanhaiguan District, Qinhuangdao, Hebei, 066200, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.6/5
Sangat Baik
497 ulasan
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Ulasan terverifikasi
Lokasi4.6
Fasilitas4.5
Layanan4.6
Kebersihan4.7
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Tamu
Exceptional Ancient City Twin Room
Menginap di Jul 2024
Sendiri
1 ulasan
5.0/5
Fantastis
Diposting pada 15 Jul 2024
Nice hotel
Room is clean
Breakfast is delicious
Service is good
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,您好!感謝您五分的點評哦!每個城市總會有讓人惦念的理由,每一個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望福臨門會是您回憶裏最温馨,最獨特的那個,常回福臨門看看哦,祝您安好
Tamu
Exceptional Ancient City Twin Room
Menginap di Mei 2024
Pasangan
23 ulasan
2.7/5
Diposting pada 7 Mei 2024
My wife and I couldn't find direct train tickets from Shandong to Liaoning (home) at the end of the recent 'Golden Week' holiday. We found a way back via Shanhaiguan and were looking forward to visiting this interesting city. Wanting to spend the last of our 6 day / 5 night trip in a great hotel, I chose the Shanhaiguan Fulinmen. This turned out to be one of the worst parts of our time in this city, unfortunately. It took forever for the reception to find us a room; it was the longest check-in time we've experienced in China but we were the only ones waiting for a room at that time (evening). We were given the smallest room on the floor (5001), as can be seen in the photo I've attached. We were happy to have a queen bed but would have accepted one with two single beds if it were larger and with a nice view. I don't remember seeing when booking that the room would be so small and when I look at my booking now I don't see 20 meters squared or whatever it was, either. Deceptive marketing! Our view was of a 4G/5G tower and not much else. Guests were staying on the same floor for a wedding party and they were extremely noisy!!! I made a video of what we could hear from inside our room. A hotel that claims to be luxurious should not allow guests to disturb other guests. They should have extra security during times of peak occupancy! The breakfast buffet was good, but there was no tea or coffee--not acceptable for the price we paid. People want to be able to leave the hotel and explore the city after eating breakfast and having tea/coffee--they don't want to go back to their hotel room to lose time using the two free but low quality teabags. We would like to visit Shanhaiguan again one day but we will not choose this hotel again--it's not worth the price. Also, when checking out one of the receptionists tried to convince me to give a 5-star rating on a digital device. I explained what we were unhappy with and she replied that they're aiming for only 5 stars (thus, even 3 or 4 are unacceptable for their management). This desire of their management to coerce guests into being untruthful has fueled me to spend the time required to write about our experience here. I understand that national holidays cause chaos for hotel staff, but they could have done better. We experienced much better service in all of the other hotels where we stayed a few days beforehand in Shandong province.
Selengkapnya
Terjemahkan
Tanggapan dari Properti: 首先,對您的入住體驗深表歉意,在您反饋的同時,我們也積極的用行動表達歉意,比如免費延時退房,加贈礦泉水,您在酒店訂的特價大床,本想給您升級到2張單床的標間,但您明確標註的大床,五一期間我們酒店人滿為患,難免有小孩子的熱鬧聲,為此,酒店現已積極的升級改進,敬請理解。期待您未來的再次光臨!
Adiya adiya
Enjoyable Ancient City Twin Room
Menginap di Agt 2024
Keluarga
3 ulasan
4.2/5
Luar Biasa
Diposting pada 11 Agt 2024
It was really good hotel. They don’t deserve 3 star. In my perspective cleaning was good. The amenities was the bestest thing.
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客您好,感謝您下榻福臨門酒店並與我們分享您的入住體驗,同時也非常感謝您的點評和支持。酒店地處秦皇島市山海關區中心位置,周邊交通便利,商場、餐飲、商務場所並緊鄰天下第一關景區,您是商務出差、家庭旅行的首選之地。衷心地希望每一位下榻的客人,都能感受到我們最誠摯的熱情與最優質的服務。酒店全體員工誠摯期待您的再次光臨!
Artsem
Enjoyable Ancient City Business Room
Menginap di Jul 2023
Pasangan
1 ulasan
3.0/5
Diposting pada 18 Jul 2023
View from the window is disgusting, a lot of garbage on the streets out there, box houses, feels like a ghetto.
Working table and some surfaces were full of dust.
At the same time the staff is very polite. There were some problems at checin with passports verification, and room key become disabled at some point. So staff helped with these.
Breakfast was ok, not strong varied, but tasty and hearthy.
At night main entrance is closed, you'll need to use sideway entrance (follow near 24/7 label)
Terjemahkan
Tanggapan dari Properti: 酒店回覆內容:尊敬的賓客:您好!感謝您 的點評哦!很高興能為您的出遊帶來美好回憶。希望這段旅程是您記憶中永遠的暖,期待與您的下一次相遇,祝生活愉快!
Jakempp
Exceptional Ancient City Twin Room
Menginap di Jan 2023
Pasangan
61 ulasan
5.0/5
Fantastis
Diposting pada 11 Jan 2023
Good night stay here, good location and friendly staff.
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,您好!感謝您五分的點評哦!每個城市總會有讓人惦念的理由,每一個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望福臨門會是您回憶裏最温馨,最獨特的那個,常回福臨門看看哦,祝您安好
Pengguna Anonim
Exceptional Ancient City Twin Room
Menginap di Des 2022
Pasangan
36 ulasan
4.7/5
Menakjubkan
Diposting pada 28 Des 2022
Convenient location near the ancient town. The bed was comfortable and the shower nice and qarm. Friendly staff.
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,您好!感謝您的點評哦!每個城市總會有讓人惦念的理由,每一個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望福臨門會是您回憶裏最温馨,最獨特的那個,常回福臨門看看哦,祝您安好
Hannah Meiring
Exceptional Ancient City Twin Room
Menginap di Agt 2022
Pasangan
5 ulasan
5.0/5
Fantastis
Diposting pada 17 Agt 2022
We arrived before check in time and they were happy to check us in early, the staff were super friendly! No English but they tried their best to communicate with us. The location is about a ten minute walk to the ancient town, 5 minute drive to the train station and about 5/10 minute drive to the nearest beach. Would definitely recommend for any travels.
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,您好!感謝您的點評哦!每個城市總會有讓人惦念的理由,每一個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望福臨門會是您回憶裏最温馨,最獨特的那個,常回福臨門看看哦,祝您安好
Tanggapan dari Properti: 尊敬的賓客您好,感謝您下榻福臨門酒店並與我們分享您的入住體驗,同時也非常感謝您的點評和支持。酒店地處秦皇島市山海關區中心位置,周邊交通便利,商場、餐飲、商務場所並緊鄰天下第一關景區,您是商務出差、家庭旅行的首選之地。衷心地希望每一位下榻的客人,都能感受到我們最誠摯的熱情與最優質的服務。酒店全體員工誠摯期待您的再次光臨!