Hotel Pet Friendly di Qingyuan

I booked a stay at this 5 star hotel for 3 days 2 nights, I must say that the room is clean and spacious, with numerous facilities for all family members such as badminton, tennis, billard, hotspring, cycling, archery etc. Unfortunately, we were very disappointed with the service. 2 staff we encountered were constantly on their phone and not attentive at all. What really pissed us off was the incident that we put up Do Not Disturb at our door as we were taking our afternoon nap. Yet, the hotel staff called our room number. as we were asleep, we didn't pick up. Guess what. They actually called my mobile phone. Just to ask if they need to clean the room. We went to seek clarifications at the hotel reception which the reception staff at first deny they called, until we showed them the missed call number from the hotel. Then they said will feedback to their manager. At night, the manager Ms Wong called. to our disgust, she said that was their SOP! Which hotel, to say this is a 5 star hotel, that when guest put up Do Not Disturb sign, it's their SOP to call the room and worst to call guests' personal mobile phone. Isn't this an invasion of privacy, calling our personal line. This is the first time we experienced this. We never had this when we put up Do Not Disturb sign at numerous hotels we stayed before. The manager didn't sound apologetic at all but very defensive. Even to the extent that they are checking on pir safety. I was really perturbed by her comment above. To the saying goes, what really makes the difference is the heartware and service in hospitality line, not hardware which everyone can build. 预订了这家五星级酒店的三天两晚住宿，我必须说，房间干净宽敞，配备了各种适合家庭成员使用的设施，如羽毛球、网球、台球、温泉、骑车和射箭等。然而，我们对服务感到非常失望。我们遇到的两名员工一直拿着手机，根本不注意周围的情况。真正让我们恼火的是，当我们下午小睡时，我们把“请勿打扰”的牌子放在了门上，但酒店工作人员还是拨打了我们的房间号码。因为我们正在睡觉，没有接电话。猜猜发生了什么？他们拨打了我的手机。只是为了问是否需要打扫房间。我们去酒店前台寻求解释，前台工作人员起初否认他们打过电话，直到我们向他们展示了酒店的未接来电号码。然后他们说会向他们的经理反馈。到了晚上，万女士经理打电话给我们，让我们感到不满的是，她说这是他们的标准操作程序！哪个酒店，自称是五星级酒店，当客人挂出“请勿打扰”的标志时，他们的标准操作程序是打电话到房间，最糟糕的是打电话给客人的私人手机。这不是侵犯隐私吗？打我们私人电话？这是我们第一次遇到这种情况。我们在以前入住的多家酒店挂上“请勿打扰”标志时从未遇到过这种情况。 经理一点也不感到抱歉，反而显得很防卫。甚至到了要检查我们在房间是否安全的地步。她刚才的话让我很不安。俗话说，酒店业中真正起决定作用的是服务和态度，而不是每个人都能建造的硬件设施。

I have recommended it to my relatives and friends. The whole trip was very pleasant! The environment is very good, and it is very comfortable to eat, stay and play! (I have already started to miss the winter melon, barley, spring water and old duck soup in the restaurant) Service: Every staff member is very enthusiastic and kind. Of course, I have to praise the customer service lady Lucky who connected with me. 👍Miss Lucky was very enthusiastic and responsible for the suggestions and planning and communication from the beginning of the order to confirm the itinerary, which made our family of five and the golden retriever play very fulfilling and happy, close to nature and feel the fun of the countryside. We experienced a lot of projects in two days and one night~hot springs, barbecue, catching fish in rice fields, feeding small animals, making glutinous rice cakes, riding four-person cars, and picking fresh fruits and vegetables. The drinks of Mi Ka are also delicious. I have gained a lot and I am still not satisfied! This time, there are still a few plots of land under development. Next time, I will come for three days and two nights to experience all the projects!

The B&B is located in a quiet little village, with a feeling of being in a different world. The surrounding air is very good, and it can be called a natural oxygen bar! The decoration of the B&B is very distinctive, a bit of American country style, and the facilities are very complete. You can reunite and go on vacation. The fireside and barbecue are even better. This time I had a very good experience with my baby👍 Finally, let’s talk about the service and food of the B&B: the service is in place, responsive, the dinner is delicious and the price is very reasonable, and the breakfast nutrition is reasonably matched. In short, for me, a hotel control, I give it a full 5 points! It is worth recommending!

I really like this place. The room is very big, with an independent balcony. The view is very good and spacious. The bedding is great. The room is dry and not humid. I sleep very comfortably at night. The room is very new as a whole and the bathroom is very spacious. The sky at night is particularly atmospheric. What I like most is the creek below, where you can fish and swim. I will come back in two weeks.

Facilities: Although the room is not very big, everything that should be equipped is perfect Hygienic: The room is very clean Environment: The lawn is very large, the dog is very happy to play in it, you can run wantonly Service: The young lady at the front desk has a good service attitude, will help us with luggage, responsive, takeaway will also help us to the door Huajian Tavern Drinks: Fresh orange drinks are delicious! The meals inside are very good, the pork is particularly delicious, I have eaten it several times. It is very suitable for bringing dogs to play here, I have recommended it to many friends.

Overall, I am very satisfied. The front desk staff recommended the ”Hua Hua Yi Lu Goose” next to the villa. There are two strange things. When checking in, I asked if I could check out late. I had to look at the reservations for the next morning to get the answer. When I looked around in the evening, I realized there were no reservations. After moving into the villa, my aunt actually watered the flowers and plants and wet the garden. Please note that the amount of water in the pool is limited. The billiard stick head itself is broken but cannot be replaced

優點：環境優美，帶有室內泳池一個，室外泳池兩個都是用地下兩百米受傷了的山泉水；有條小溪經過可以抓魚；房間夠大設施基本滿足需求，有熱水器有空調有wifi有早餐供應室外可以晾衣服； 不足之處：價格太貴，考慮到暑假又是在景區的山裡麪，但還是貴。房間設施有點舊，有股黴味。早餐管飽有點簡單。小溪水有點臟，不過可以去上游溯溪。

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The location is relatively biased, the private hotel rebuilt in the apartment, the room type and design are a bit strange, there are two balconies, the toilet next to the bed, a bit inconsistent with the photo, strictly speaking, it can be regarded as a hotel, all aspects of the facilities are a bit backward, the laundry dryer is not clean, The dryer door has a bunch of fluff and hair. The detergent is used for Libai washing powder. It is OK to see that the new hotel has just opened. The low score is because the front desk has upgraded the room type. In fact, it is also related to the low occupancy rate. There are too many vacancies. It is not worth more than 400 yuan, even during the National Day. Staff management is also a big gap with chain hotels. Put forward a few points. First, employees take clothes to the laundry room to wash clothes. Second, employees discuss in front of us today. There are more than ten or twenty rooms. The hotel owner still needs to strengthen management.

The whole place is very comfortable. The room is very nice and clean, with beautiful flowers and plants. Outside the window is the gurgling stream, green mountains and white clouds. It is a peaceful place to stay. The bedding is quite dry, not wet because it rained in the mountains. There are also places for camping and barbecue around, which is very suitable for company reunions. I will come again next time.