Hotel Family-friendly Qingyuan

I booked a stay at this 5 star hotel for 3 days 2 nights, I must say that the room is clean and spacious, with numerous facilities for all family members such as badminton, tennis, billard, hotspring, cycling, archery etc. Unfortunately, we were very disappointed with the service. 2 staff we encountered were constantly on their phone and not attentive at all. What really pissed us off was the incident that we put up Do Not Disturb at our door as we were taking our afternoon nap. Yet, the hotel staff called our room number. as we were asleep, we didn't pick up. Guess what. They actually called my mobile phone. Just to ask if they need to clean the room. We went to seek clarifications at the hotel reception which the reception staff at first deny they called, until we showed them the missed call number from the hotel. Then they said will feedback to their manager. At night, the manager Ms Wong called. to our disgust, she said that was their SOP! Which hotel, to say this is a 5 star hotel, that when guest put up Do Not Disturb sign, it's their SOP to call the room and worst to call guests' personal mobile phone. Isn't this an invasion of privacy, calling our personal line. This is the first time we experienced this. We never had this when we put up Do Not Disturb sign at numerous hotels we stayed before. The manager didn't sound apologetic at all but very defensive. Even to the extent that they are checking on pir safety. I was really perturbed by her comment above. To the saying goes, what really makes the difference is the heartware and service in hospitality line, not hardware which everyone can build. 预订了这家五星级酒店的三天两晚住宿，我必须说，房间干净宽敞，配备了各种适合家庭成员使用的设施，如羽毛球、网球、台球、温泉、骑车和射箭等。然而，我们对服务感到非常失望。我们遇到的两名员工一直拿着手机，根本不注意周围的情况。真正让我们恼火的是，当我们下午小睡时，我们把“请勿打扰”的牌子放在了门上，但酒店工作人员还是拨打了我们的房间号码。因为我们正在睡觉，没有接电话。猜猜发生了什么？他们拨打了我的手机。只是为了问是否需要打扫房间。我们去酒店前台寻求解释，前台工作人员起初否认他们打过电话，直到我们向他们展示了酒店的未接来电号码。然后他们说会向他们的经理反馈。到了晚上，万女士经理打电话给我们，让我们感到不满的是，她说这是他们的标准操作程序！哪个酒店，自称是五星级酒店，当客人挂出“请勿打扰”的标志时，他们的标准操作程序是打电话到房间，最糟糕的是打电话给客人的私人手机。这不是侵犯隐私吗？打我们私人电话？这是我们第一次遇到这种情况。我们在以前入住的多家酒店挂上“请勿打扰”标志时从未遇到过这种情况。 经理一点也不感到抱歉，反而显得很防卫。甚至到了要检查我们在房间是否安全的地步。她刚才的话让我很不安。俗话说，酒店业中真正起决定作用的是服务和态度，而不是每个人都能建造的硬件设施。

Welcome fruit on the first day: It was given and eaten Service: Very good. The lady with employee number 8824 was very nice and attentive when checking in. Environment: Very good, river view room, you deserve it. This is our third time staying in this hotel. The location is convenient and we will continue to choose it next time.

Haruki Murakami said: ”When you treat those seemingly boring little things in life with a serious and interesting attitude, you will gain a small but certain happiness, and then feel that life is beautiful.” Refreshing, bright, simple. In the small yard, there are flowers and green plants, people cooking tea around the stove, and barbecue areas. Every corner makes people feel full of energy. Invite family and friends to relax and enjoy happiness on weekends. You can also enjoy the tranquility and comfort alone.

The 270-degree lake view room is amazing. It feels like living in a bonsai, lying on the lake view. This B&B is the most advanced B&B I have ever stayed in. It not only has floor heating but also central air conditioning. There are various types of public areas. Breakfast is provided in a buffet style like a hotel. Considering that the B&B is located halfway up the mountain, it provides warm dinner service for guests. The hotel is in a good location, awesome 👍

This is one of the best hotel that our family had stayed in China. The hotel room is very roomy and clean. The bathroom is clean, modern and very roomy. The food is delicious and the service is great. I highly recommend the front desk ”Xiao Qiu” and ”Xiao He”. Their service manner are outstanding. They are friendly and supportive. We highly recommend this hotel.

The front desk lady of the hotel is nice to check in and then add your WeChat immediately so that I can contact you on WeChat if I need it. This time the tatami room is clean and comfortable. Children and adults like it very much. There is an independent hot spring pool outside the balcony. You can enjoy the fun of the spring without leaving home. ♨️ The room is still There is a mahjong table 🀄️ there is a camping tent ⛺️⛺️⛺️ downstairs. The barbecue venue is beautiful and elegant. It is clean and comfortable. It can be seen that the owner is more attentive to operate. Breakfast is also possible. There are farmhouse dishes. Potatoes 🍠 Fried rice noodles, porridge, soy milk, eggs, etc. Very beautiful hot spring homestay in Qingyuan. Come back again 🍎🍎🍊🍊

The location of the B&B is very good. The environment is beautiful, the room is clean, and the view is good! Every detail in the B&B reflects the careful consideration of the owner. The staff is attentive and has a good attitude! The breakfast is rich, especially the porridge and sweet potatoes are delicious. When I asked to buy sweet potatoes🍠, the boss was very kind and gave me several kilograms as a gift, which was really great! In addition, the tea is delicious. Sitting on the chair on the terrace, basking in the warm sunshine, blowing the breeze, drinking tea, and quietly dazed, overlooking the beautiful scenery of Taohua Lake, you can really let go of everything.

The B&B is located in a quiet little village, with a feeling of being in a different world. The surrounding air is very good, and it can be called a natural oxygen bar! The decoration of the B&B is very distinctive, a bit of American country style, and the facilities are very complete. You can reunite and go on vacation. The fireside and barbecue are even better. This time I had a very good experience with my baby👍 Finally, let’s talk about the service and food of the B&B: the service is in place, responsive, the dinner is delicious and the price is very reasonable, and the breakfast nutrition is reasonably matched. In short, for me, a hotel control, I give it a full 5 points! It is worth recommending!

The hotel is located in the countryside in the mountains, and the mountain scenery along the way is very picturesque. Therefore, there are few dining spots around the hotel, and major attractions are an hour's drive away. The hotel follows the route of a boutique homestay. The environmental design and interior decoration are very thoughtful, giving people a very warm feeling. The bedding in the room is very comfortable, the bathroom is super large and very beautiful, with a large bathtub, which is great. Although there is a shower curtain when taking a shower, the floor will still get wet. There is no full-length mirror. The hot spring pool is very beautiful, with a Christmas tree, a fireplace, hot tea sets, and a great atmosphere. Although it is a public outdoor pool, only family use is allowed during the reservation period. The hotel has a large mountain spring water swimming pool, which is sure to be refreshing in the summer. There are two white cats in the hotel, and you can pet them. Breakfast is simple and dinner is good. The waiters were all very friendly. During my stay, I came across a yoga and spiritual retreat shoot, and the owner said that he was interested in providing such services in the hotel. I hope the hotel’s service dimensions will become richer and richer, with more parent-child activities. Finally, I want to complain about 㩦程. My friend and I booked the same room type and the same package, but 㩦程's price was more expensive than qnr.

The lobby is magnificent, the peach blossoms are very beautiful, I feel very amazing when I enter the door, the buffet breakfast is very varied, the lady at the front desk service is very intimate, the luggage is sent to the room, the room floor-to-ceiling windows have a first-class river view, and the air quality in Qingyuan is very good 👍 The front desk lady carries me to introduce the hotel