Crowne Plaza Qingdao

Ulasan Crowne Plaza Qingdao

Crowne Plaza Qingdao

No.76 Hong Kong Middle Road, Shinan District, Qingdao, Shandong, 266071, ChinaLihat Detail Hotel
Crowne Plaza Qingdao
Crowne Plaza QingdaoCrowne Plaza QingdaoCrowne Plaza Qingdao
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.6/5
Sangat Baik
6129 ulasan
Ulasan terverifikasi
Lokasi4.6
Fasilitas4.4
Layanan4.7
Kebersihan4.7
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ValerieLarusse
Kamar Superior Crowne Plaza-Tempat Tidur King Size
Menginap di Sep 2024
Pasangan
15 ulasan
4.2/5
Luar Biasa
Diposting pada 6 Okt 2024
It’s an old fashioned hotel, clean and cozy. The location is perfect for visiting May 4th square and for walking around the beach line. Overall it’s a good place for staying in Qingdao. P.S. We didn’t really understand why we had to ask to change our bedsheets when they are supposed to be changed every night. During our stay they changed once and on our request (but didn’t change the pillow cases IDK why lol 😆) so this part was a bit confusing TBH.
Terjemahkan
Tanggapan dari Properti: Thank you for your valuable feedback! We are glad to hear that you found our hotel clean and cozy, despite its old-fashioned charm. We are also delighted to know that the location was perfect for your visits to May 4th Square and for enjoying the beach. Regarding the bedsheets, we apologize for any confusion. Our standard practice is to change bedsheets every night, and we apologize if this was not followed during your stay. We will ensure to address this issue with our housekeeping team. Thank you again for choosing our hotel for your stay in Qingdao. We hope to welcome you back in the future and provide you with an even better experience.
Tamu
Crowne Plaza Superior Room-Dua Tempat Tidur
Menginap di Jun 2024
Pasangan
88 ulasan
4.5/5
Sangat Baik
Diposting pada 2 Jul 2024
Thank you for the receptionist upgrading me to the better room. What I like most about this hotel is the smart toilet bowl in the room. I face some problems in the hotel. After I reported it to the hotel, the front desk manager contacted me immediately. This is a very good service attitude. But the bottled water provided by the hotel is not a good brand.
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback and kind words! I'm glad to hear that you enjoyed the upgraded room and especially liked the smart toilet bowl in your room. Our team strives to provide a memorable and comfortable experience for all our guests. We appreciate your reporting any issues you faced during your stay, as this helps us improve our services. I'm glad to know that our front desk manager contacted you promptly and addressed your concerns. This is indeed a testament to our commitment to excellent customer service. Regarding the bottled water, we apologize if it did not meet your expectations. We will take your feedback into consideration and look into improving our selection of water brands. We aim to provide our guests with the best possible amenities, and your input is invaluable in helping us achieve this. Thank you again for choosing our hotel and for sharing your experience with us. We hope to welcome you back again soon!
Bee LIng Pauline
Kamar Superior Crowne Plaza-Tempat Tidur King Size
Menginap di Mei 2024
Bepergian dengan teman
4 ulasan
5.0/5
Fantastis
Diposting pada 23 Mei 2024
Although a bit dated, hotel was in a good central location. Room was of considerable size except for the toilet which was kinda cramp. Closed to places of interest. Service staff were efficient and polite. Perhaps it's time to do a little touch up.
Terjemahkan
Tanggapan dari Properti: Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your honest and constructive comments. While we understand that the hotel may appear slightly dated, we are glad to hear that you found its central location convenient. We will continue to assess our facilities and consider any necessary updates to maintain our guests' comfort and satisfaction. Regarding the size of your room, we are pleased that you found it to be of considerable size. However, we apologize for the cramped toilet, and we will look into ways to improve this aspect of your accommodation. We are also delighted to hear that you found our service staff to be efficient and polite. Our team strives to provide the best possible service to our guests, and we are glad that this was reflected in your experience. Your suggestion for a little touch-up is noted, and we will take this into consideration as we continue to improve our hotel. We value your feedback and use it to enhance our services and facilities. Thank you again for sharing your thoughts with us. We hope to welcome you back soon and provide you with an even better experience!
eric7
Kamar Superior Crowne Plaza-Tempat Tidur King Size
Menginap di Mei 2024
Sendiri
24 ulasan
4.7/5
Menakjubkan
Diposting pada 15 Mei 2024
The hotel was little old but clean and the location was excellent. The Staff were kind and helpful
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your feedback on your recent stay at our hotel. We are glad to hear that you found our establishment to be clean, even if it shows a bit of age. Cleanliness is always a top priority for us, and we appreciate your acknowledgment of our efforts. The excellent location of our hotel is indeed one of its key selling points, and we're delighted that you recognized this. We strive to provide a convenient base for our guests, whether they are exploring the local area or simply enjoying a relaxing stay. Your praise for our staff is particularly heartwarming. We are proud of their commitment to providing kind and helpful service to all our guests. Their dedication and team spirit are integral to creating a welcoming atmosphere for our valued customers. We are always looking for ways to improve our services and facilities, so your feedback is invaluable to us. Thank you for taking the time to share your thoughts with us. We hope to welcome you back to our hotel in the future and provide you with an even better experience!
Tamu
Kamar Superior Crowne Plaza-Tempat Tidur King Size
Menginap di Nov 2024
Bisnis
1 ulasan
4.5/5
Sangat Baik
Diposting pada 1 Des 2024
Great as usual. Breakfast is a bit pricey. Thanks Allen Wang for the excellent support
Terjemahkan
Tanggapan dari Properti: Dear Guest, We are delighted to hear that your stay with us was great as usual! Thank you for your continued patronage. We appreciate your feedback regarding the breakfast pricing. We strive to offer a high-quality dining experience with a diverse selection of options, and we understand that pricing can be a consideration. Your input is invaluable, and we will certainly take it into account as we continuously improve our services. We would also like to extend our gratitude to Allen Wang for providing excellent support during your stay. Our team is committed to ensuring your comfort and satisfaction, and we are pleased to know that Allen exceeded your expectations. Thank you once again, and we look forward to welcoming you back soon!
Logging Truck
Kamar Superior Crowne Plaza-Tempat Tidur King Size
Menginap di Okt 2024
Bisnis
3 ulasan
5.0/5
Fantastis
Diposting pada 9 Okt 2024
Thank you very much for excellent service,especially Ms. An Na has done good job! highly appreciated her efforts!
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for your kind words! We are delighted to hear that you appreciated our service, especially Ms. An Na's efforts. It is our pleasure to provide you with an excellent experience. We hope to see you again in the future!
Uwe KRAMBRÖCKERS
Suite Pemandangan Laut
Menginap di Apr 2024
Pasangan
3 ulasan
1.7/5
Diposting pada 7 Apr 2024
Arrival: Upon arrival the receptionist was so busy picking up phone all the time during check-in that she hardly spoke a single word. No mentioning of how WiFi works or where to have breakfast. She finally only gestured towards the elevator. Room: The room might have been luxurious 50 years ago. Now it was not only old-fashioned, but also far from being well maintained. There was an unpleasant smell from the toilets, the shower head was old and static/non-flexible, the windows extremely dirty and the arrangement of the light switches was beyond logic. Most of all the sea-view was limited to a little corner in a side window, despite 100 RMB extra for a “sea-view suite”. Receptionist: Telling the receptionist about the problems didn’t help at all. She first found excuses saying that Ctrip had posted the wrong photo on the app. Then stating that because of the Qingming festival every other room had already been booked out. Finally, claiming I needed to pay for an upgrade (although I had already booked the most expensive room/suite). I couldn’t believe when she ended with the remark that I should be happy to be at the Crown Plaza, because it was a lot cheaper than other 5star hotels, but I could cancel and book something else. Breakfast: The breakfast experience the next morning completed the negative impression: broken cups, a coffee machine that didn’t offer latte or cappuccino, waste being openly exposed to guests and obviously unskilled or badly trained personnel. All in all, I cannot recommend this hotel at all!
Terjemahkan
6/8
Tanggapan dari Properti: Dear Guest, We appreciate you taking time to provide feedback on your stay. We are truly disappointed to hear of the difficulties and issues you faced while with us. This is certainly not the experience we hope to deliver to our guests and we apologize for any inconveniences caused. Your feedback will definitely be share with the rest of our management team and I will ensure that we will improve going forward. we hope that we may have another opportunity to be of service again in the future. Please feel free to contact us directly if you plan to return to the Qingdao. We will ensure that your next stay is pleasant and memorable!
Wesley James
Crowne Plaza Superior Suite
Menginap di Okt 2024
Keluarga
26 ulasan
5.0/5
Fantastis
Diposting pada 2 Okt 2024
Wonderful stay for my family. Atypical for hotels in China, no corner was cut here. Every facet of the amenities, service, facilities and furniture was perfect.
Terjemahkan
Tanggapan dari Properti: Thank you for sharing your wonderful experience at our hotel. We are delighted to hear that your stay was atypical compared to other hotels in China, and that no corners were cut in providing you with the best possible service. It's great to know that every aspect of our amenities, service, facilities, and furniture met your high standards and expectations. We appreciate your feedback and look forward to welcoming you back in the future!
The Traveling Foodie
Crowne Plaza Superior Suite
Menginap di Mar 2024
Pasangan
46 ulasan
4.7/5
Menakjubkan
Diposting pada 1 Apr 2024
This time we stayed in 1913, which is a bit smaller than the other suites. The windows are quite high, so it feels a bit cramped. Other than that it was still a really nice stay with superb service. They are always super helpful, and always help me to book restaurants. As always the breakfast is superb with plenty of western options. Also lots of good restaurants just down the road.
Terjemahkan
Tanggapan dari Properti: Thank you for sharing your experience at 1913. We appreciate your feedback and are sorry to hear that the room size and window height did not meet your expectations. We will take your comments into consideration for future improvements. We are glad to hear that you enjoyed the overall stay, despite the room's size. Our staff strives to provide excellent service and we are pleased that they were able to assist you with restaurant bookings. We pride ourselves on our breakfast offering, and are happy to know that you found it superb with plenty of western options. We also appreciate your recognition of the many good restaurants nearby. We look forward to welcoming you again in the future and providing a more comfortable and enjoyable experience. Thank you for your patronage!
sunamist
Kamar Superior Crowne Plaza-Tempat Tidur King Size
Menginap di Feb 2024
Bisnis
38 ulasan
5.0/5
Fantastis
Diposting pada 28 Feb 2024
Very good location, and very good hotel. Stuffs are very good English speakers and there are many shops, restaurant and Aeon shopping mall around the hotel. Breakfast was also good.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to share your recent stay experience at Crowne Plaza Qingdao with us. It's our great honor to know that you would recommend our hotel to other guests. Your kind words about our location and staff service are something our staff takes great pride in. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Ganghaoyujiannin!
Suite Pemandangan Laut
Menginap di Jan 2024
Bisnis
144 ulasan
5.0/5
Fantastis
Diposting pada 22 Jan 2024
Well, Crown Plaza is our usual our favorite hotel and also our first-choice hotel in Qingdao city and naturally chose the Crowne Plaza Qingdao again. The hotel hasn’t lost any of its avantgarde charm. Furthermore, the employees are still as professional and helpful as I remember them from the last time (this time I would like to mention Ms. Fanny from the front desk, hassel-free check in that was quick and we were given a free upgrade) . The rooms are spacious, and the amenities will cater to every whim. The convenient location is an added bonus, which doesn’t need to be mentioned separately as the hotel location which is near to five four squares.
Terjemahkan
Tanggapan dari Properti: Thank you very much for choosing Crowne Plaza Qingdao and giving us such a high evaluation. We are delighted to hear your love and recognition of our hotel, which makes us feel proud. We will also share your feedback with Ms. Fanny at the front desk to thank her for her professional and helpful service. Thank you again for your trust and support in our hotel. We hope you have a pleasant time at the Crowne Plaza Qingdao!
Tamu
Kamar Superior Crowne Plaza-Tempat Tidur King Size
Menginap di Jun 2024
Bisnis
1 ulasan
4.5/5
Sangat Baik
Diposting pada 25 Jun 2024
Building itself is not new, but very clean and nice service. Breakfast is also nice. Nice location close to a harbor.
Terjemahkan
Tanggapan dari Properti: Thank you for your kind words! We appreciate your recognition of our cleanliness, excellent service, and tasty breakfast. Our location, indeed, offers a convenient proximity to the harbor, making it a perfect spot for guests to enjoy their stay. We are glad you found our hotel to your liking and hope to welcome you again soon!
Stefano
Crowne Plaza Superior Room-Dua Tempat Tidur
Menginap di Okt 2023
Bisnis
17 ulasan
2.2/5
Diposting pada 26 Okt 2023
Avoid this hotel if possible, it looks like it was last renovated forty years ago. The bathrooms are absolutely disgusting.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thanks for choosing our hotel for staying many times, And thank you for taking the time to fill in a review on TripAdvisor following your stay in our hotel. We are very sorry that any inconvenience we may have caused you due to our facilities have not been up to your expectations and would like to extend our most sincere apologies!It is always important for us to receive constructive feedback in order to take the appropriate action and for us to improve ourselves. Our hotel will be renovated soon and we hope to create more comfortable environment to you in the future. Thank you once again for your time and we look forward to welcoming you during your next visit to Qingdao. With best regards!
Tamu
Kamar Superior Crowne Plaza-Tempat Tidur King Size
Menginap di Apr 2024
Bepergian dengan teman
5 ulasan
4.5/5
Sangat Baik
Diposting pada 19 Apr 2024
Hotel is centrally located with many shops within a short walk. The building is a bit aged but the facilities are all adequate. Our housekeepers Ms Zheng and Ms Liu were very thoughtful and meticulous in taking care of our room , # 2013. We will for sure stay at the same hotel next trip to Qingdao
Terjemahkan
Tanggapan dari Properti: Thank you very much for your positive feedback! We are glad to hear that you enjoyed your stay at our hotel. We appreciate your comments about our location, which we believe is one of our strengths, providing easy access to many shops and attractions. While our building may be showing its age, we strive to ensure that all of our facilities are well-maintained and up to date to meet the needs of our guests. We are particularly proud of our team of housekeepers, including Ms. Zheng and Ms. Liu, who work hard to ensure that every room is clean and comfortable. Their attention to detail and dedication to providing excellent service is truly commendable. We look forward to welcoming you back to our hotel for your next trip to Qingdao. We hope to continue providing you with the same high level of service and comfortable accommodation that you have come to expect from us. Thank you again for choosing our hotel and for taking the time to share your experience with us. We hope to see you soon!
IKARAKOC
Crowne Plaza Superior Room-Dua Tempat Tidur
Menginap di Apr 2024
Bisnis
90 ulasan
2.0/5
Diposting pada 29 Apr 2024
Room was very old and dirty. There was no minibar in the room. Walls had lots of cracks.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to provide feedback about your recent stay at our hotel. We are sorry to hear that your experience did not meet your expectations. we are disappointed to learn that your room was not up to our usual standards. We will immediately investigate the issues you mentioned, including the cleanliness of the room, the absence of a minibar, and the cracks on the walls. We apologize for any inconvenience this may have caused you during your stay. We value your feedback as it helps us to continuously improve our services and facilities. Please rest assured that we will take the necessary steps to address the issues raised and prevent similar problems from occurring in the future. We would like to offer our sincere apologies once again for your unsatisfactory experience. We hope that we can have the opportunity to welcome you back to our hotel in the future, where we promise to deliver a better service and accommodation experience. Thank you for your feedback, and we look forward to your future visits!