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Ulasan terverifikasi
Lokasi4.8
Fasilitas4.7
Layanan4.8
Kebersihan4.7
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Semua ulasan(55)
Ulasan positif(43)
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Tan
Oase Apung Luar Biasa
Menginap di Apr 2023
Pasangan
4 ulasan
4.5/5
Sangat Baik
Diposting pada 1 Jun 2023
This was for the domestic flight portion of W. Aisha who received us was great.
Perhaps due to lower occupancy we took quite an early seaplane back to the airport and had a 7h layover.
Прекрасный отель, изумительная работа персонала, всё организовано на высшем уровне. Спасибо
Terjemahkan
Tamu
Menginap di Okt 2024
Pasangan
1.0/5
Diposting pada 24 Nov 2024
Wow. To start, please view my many reviews I’ve made on TripAdvisor on my profile - I NEVER write bad reviews. I always pick hotels carefully based on others’ reviews and they always exceed my expectations. This is the first time that I have been treated with such utter disrespect and rudeness and have experienced the worst customer experience I’ve ever had (I think even 2 star hotels have provided better experience to me in the past.) If you are considering the w Maldives or in fact any W hotel chain, I beg you to take your had earned money elsewhere. There are so many incredibly fantastic hotels in the Maldives that will actually treat you like a priority especially for the money you are paying so you can enjoy your vacation but W and the Marriott brand in general will treat you like trash. This is the worst resort I’ve ever been to - lying on the bill, terrible cut corner food, etc. I wouldn’t be writing this if I did not want to give you fair warning before booking - they may be remodeling but nothing can mask the insanely bad customer service and heartache you will have to come across. Don’t say I didn’t warn you - book elsewhere, you will regret spending over $1k /night when there are so many other incredible hotels in the Maldives. Please book somewhere that actually values you and cares about their reputation and not just scamming you (can’t believe I’m writing this)
Terjemahkan
Tamu
Menginap di Okt 2024
Lainnya
1.0/5
Diposting pada 15 Nov 2024
DO NOT BOOK HERE PERIOD. I planned for 2yrs to go to this hotel. I booked in JUNE they emailed me my reservations were canceled in NOV. Despite the fact I called 6times and multiple emails. When I called to see how they could make this right, NO ONE helped me. Stay away from Marriott and the W brand. So sad!
Terjemahkan
Tamu
Menginap di Jul 2024
Lainnya
5.0/5
Fantastis
Diposting pada 18 Agt 2024
Whatever Whenever!!! Incredible service. Magical beauty surrounding this place. I understand they are renovating now so I want talk about the physical place. The breakfast buffett was amazing. The sushi at the bar was amazing. Not impressed by the seafood restaurant. BUT... I would go back if I returned to places more than once. Which I don't. But the whatever whenever was so great! Yes it's expensive but what do you expect? It's a tiny speck of sand in the middle of nowhere that offers everything. SO IMPRESSED! Snorkeling was AMAZING. The service at the airport and seaplane and then the return was perfect. Cant speak highly enough of this resort.
Terjemahkan
835stephanew
Menginap di Apr 2024
Pasangan
5.0/5
Fantastis
Diposting pada 4 Mei 2024
Just finished a 5 night stay at the W in Maldives. Truly an amazing experience. The resort is gorgeous, the food fantastic and the staff phenomenal. The overwater rooms are tastefully decorated and private, the pool inviting and the snorkeling some of the best we’ve seen right off the beach. My wife and I have had the privilege of traveling the world staying at a number of 5-star hotels and we remarked this one is probably the best stay of any hotels. The staff made the difference. To a person, they were always smiling, helpful and did their best to anticipate our every needs. Speaking with them, they seem happy at the hotel and a great many have been working this resort for over 10 years. I can’t say enough good things about this resort. PS: be mindful seaplanes are required to arrive here and their service isn’t to this level of quality… but the hotel took care of the details.
Terjemahkan
Tanggapan dari Properti: Hello 835stephanew, Thank you so much for your fantastic review! We’re thrilled to hear that you had an amazing experience at W Maldives. It's great to know you enjoyed our gorgeous resort, fantastic food, and phenomenal talents. We're especially happy to hear that you found the overwater rooms, pool, and snorkeling to be highlights of your stay. We're honored by your kind words, especially considering your extensive travels. Our talents are dedicated to making every guest's experience special, and it’s wonderful to hear that their efforts stood out to you. We'll make sure to share your compliments with them—they’ll be thrilled! We appreciate your feedback with regards to the seaplane service, rest assured that we will share it with them. We hope to welcome you back to in our luxury playground soon! All the best, Amila Handunwala General Manager
DrAvinashK
Menginap di Apr 2024
Pasangan
5.0/5
Fantastis
Diposting pada 3 Mei 2024
W Resort Maldives 22-26 April 2024 Arriving at Male , we were immediately greeted and taken to the lounge where we waited for our seaplane . As our flight from Thailand was delayed we had missed our Seaplane and had to take the next one which was a few hours later. Wasn’t a great start but the lounge was comfortable and refreshments were available. We were greeted by Mr.Saito , who gave us a welcome drink and a nice tour of the Island. The check in was already handled at the lounge in Male which made everything seamless as soon as we got to the hotel , that little touch really goes a long way to the comfort and first impression. The bar team Mr. Ajit made sure we were having a great time as well as keeping us hydrated. We were pleasantly greeted by Fit guy Marq who made us feel comfortable and introduced us to all the activities available . Kadek and Ajit looked after us throughout our trip , thank you guys and we really hope to see you again next time. Special shout out to Mr. Moosa for always checking in on us and recommending chef Baka that gave us a true culinary experience in the middle of the Indian Ocean. Chef Baka catered to our taste buds and blew us away with the local flavors . Furthermore with the help of Mr.Moosa who introduced us to chef Orn that made us “Pad Ka Prow ” (extra spicy just how we like it !) our local comfort food, it hit the spot after a long nice day of swimming. Can’t thank them enough for really making our experience unique. The room : Well maintained with breathtaking views. All kinds of marine life was present which got us all very excited. The property : The beach doesn’t get any better than that . Crystal clear waters , perfect blue skies , a true paradise. W resort Maldives has gone above and beyond our experience and the staff really made it for us. Everyone had a big genuine smile on their faces and was always eager to “Whatever , Whenever” us. We will definitely be back , till next time , much love and thank you for taking care of us. Anshika and Avinash - From Thailand
Terjemahkan
Tanggapan dari Properti: Hello Anshika and Avinash, Thank you so much for your amazing review! We're thrilled to hear that you had such a wonderful time at W Maldives, despite the initial delay with your seaplane. We're glad the lounge at the airport your wait more comfortable. It’s fantastic to know that Mr. Saito's welcome and tour of the island set the tone for a great stay. We're also happy to hear that the check-in process at the lounge was seamless and convenient for you. Ajit, Mark, Kadek, and Moosa will be delighted to hear your kind words—they all work hard to ensure our guests have a memorable experience. We’re thrilled that Chef Baka and Chef Orn could delight your taste buds with local flavors and your favorite "Pad Ka Prow." It sounds like you enjoyed every moment, from the breathtaking room views to the crystal-clear waters and perfect blue skies. Your appreciation means a lot to us, and we’re so glad our team could make your stay special. We can’t wait to welcome you back to paradise. Till next time, much love from all of us at W Maldives! All the best, Amila Handunwala General Manager
Louisa C
Menginap di Mar 2024
Bisnis
5.0/5
Fantastis
Diposting pada 29 Apr 2024
I recently visited the W for business purposes in April. The resort was amazing particularly the restaurant FISH and the hospitality from Dila and the team. I would 100% recommend the W to clients and event purposes. Myself and the team truly enjoyed our stay.
Terjemahkan
Tanggapan dari Properti: Hello 967louisac, Thank you so much for your wonderful review! We're delighted to hear that you had an amazing stay at W Maldives during your business trip. It's great to know that you enjoyed the FISH restaurant and appreciated the hospitality from Dila and the team. We're thrilled that you would recommend us for clients and events. It was a pleasure having you and your team with us, and we're glad you all enjoyed your stay. We hope to welcome you back again soon! All the best, Amila Handunwala General Manager
rabizok
Menginap di Mar 2024
Bisnis
5.0/5
Fantastis
Diposting pada 25 Apr 2024
Very detail-oriented customer experience, people in the resort truly care about the guests, big thank you especially to Ishara, Kadek and Anice for always putting a smile on their and our face. They did our best to accommodate us up to our expectations, considering our preferences and wishes. Breakfast buffet had a wide variety of choices, evenings at Sip were wonderful, thanks to the friendliest staff and amazing sea views.
Terjemahkan
Tanggapan dari Properti: Hello rabizok, Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay and felt well taken care of. Ishara, Kadek, and Anice will be thrilled to know they made a positive impact on your experience. It's great to know that our breakfast buffet and evenings at Sip with the amazing sea views made your stay even more special. We hope to welcome you back soon for another fantastic experience! All the best, Amila Handunwala General Manager
Tamu
Menginap di Mar 2024
Lainnya
5.0/5
Fantastis
Diposting pada 21 Apr 2024
I want to thank the amazing staff out there of what they have done for us, they were very helpful and very nice, also the have a good hospitality, and I want to thank especially mr.Saito, and miss.Saha and mr.Hummam for there kindness and support and understanding, I really appreciate what you’ve done.
Terjemahkan
Tamu
Menginap di Mar 2024
Lainnya
5.0/5
Fantastis
Diposting pada 20 Apr 2024
Faaig & sharuu from the loss prevention team surprised us with two personalized Maldivian foot ball jerseys of the national team with out names and this was a beautiful present and memory that we will never forget especially as we are football Jersey fans 😍❤️❤️❤️❤️
Terjemahkan
Tamu
Menginap di Mar 2024
Keluarga
5.0/5
Fantastis
Diposting pada 13 Apr 2024
It would have been a 2-3 star review as the first 24 hours wasn’t quite what we were hoping and it’s safe to say that the rooms will benefit from the imminent closing and refurbishing. It is a 5 star review however as problems in life are inevitable and it is how you deal with them. I have to say Claire Gruel and Steven Schmid were impeccable in their professionalism and made sure our 9 days in W was truly fabulous, which it was. The rest of the staff were incredible and too many to mention. We shall look forward to returning again in the future.
Terjemahkan
Tamu
Menginap di Mar 2024
Lainnya
5.0/5
Fantastis
Diposting pada 12 Apr 2024
We liked everything - service, our villa, food and very nice house reef! We saw turtles, famous big bird George, who was very friendly. We also had massage treatment which was very relaxing and after infused us energy. We do recommend to come and have a fantastic vacation here!