Block A, Menara Shaftsbury, Presint 1, Putrajaya, 62000, MalaysiaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu tentang Mercure Living Putrajaya
9.2/10
Great
543 ulasan
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Ulasan terverifikasi
Location9.3
Amenities9.0
Service9.1
Cleanliness9.1
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All reviews(543)
Positive reviews(532)
Reviews with photos/video(198)
Delicious breakfast(55)
Near shopping area(44)
Convenient for shopping(42)
Large rooms(38)
Perfect for families(36)
Great swimming pool(29)
Loved the view(10)
Children's pool available(4)
Negative reviews(11)
OneStepAtaTime
One-Bedroom Apartment
Check-in Mar 2025
Solo travelers
7 ulasan
10.0/10
Outstanding
Diposting pada 29 Apr 2025
My experience staying there was fantastic. The unit was better than I thought. The amenities were more than adequate.. my only complaint is that I could not stay there longer. 😁
Tanggapan dari Properti: Dear OneStepAtaTime,Thank you for your wonderful feedback. We are delighted to hear that your stay exceeded expectations and that you found our amenities more than adequate. It’s truly rewarding to know you had a fantastic experience with us. We do wish you could have stayed longer too. We look forward to welcoming you back for an even longer and more memorable stay in the future.Warm regards,Wan EnderiGeneral Manager
Guest User
Superior Apartment with 1 Queen and 2 Single
Check-in Mar 2025
Business travelers
2 ulasan
8.5/10
Very Good
Diposting pada 27 Apr 2025
Overall, everything was great, except that we kept hearing knocking sounds around 2 a.m. If it’s due to poor soundproofing, it’s understandable; but if the soundproofing is good, then it’s a bit creepy.
整体都很好,只是半夜两点多一直听到敲门声。如果是隔音不好,还能理解;如果隔音很好,那就有点诡异了。
Tanggapan dari Properti: Dear Valued Guest,Thank you for your feedback. We are delighted to hear that your overall stay was enjoyable. We sincerely apologize for the noise disturbance you experienced at 2 a.m. Rest assured, we take your concerns seriously, and our team will investigate the source of the noise to ensure it does not affect future guests. Your comfort and satisfaction are our top priority, and we appreciate your understanding.We look forward to welcoming you back soon.Warm regards,Wan EnderiGeneral Manager
Lollicious
Superior Apartment with 1 Queen and 2 Single
Check-in Mar 2025
Family
2 ulasan
8.0/10
Very Good
Diposting pada 15 Apr 2025
The room was spacious and comfortable for the family. However the toilet in the twin room smells so bad that the whole room affected with the smell. Please do something about it.
Tanggapan dari Properti: Dear Farah Izyan,Thank you for sharing your feedback with us. We’re pleased to know that you found the room spacious and comfortable for your family. However, we sincerely apologise for the unpleasant smell you experienced in the twin room\'s toilet. Please rest assured that we have addressed this issue with our housekeeping and maintenance teams to ensure it is promptly resolved. Your comments are invaluable in helping us improve our services, and we hope to welcome you back for a much better stay.Warm regards,Wan EnderiGeneral Manager
Anonymous User
One-Bedroom Apartment
Check-in Mar 2025
Family
27 ulasan
10.0/10
Outstanding
Diposting pada 7 Apr 2025
Nice location and near the Alamanda Mall, one bridge link to the shopping mall.
The swimming pool is big and has a kids pool too.
Love this place so much , bed is comfortable and have a living room. Overall I will come back to stay again if I coming to putrajaya.
Tanggapan dari Properti: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mercure Living Putrajaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Wan EnderiGeneral Manager
Guest User
One-Bedroom Apartment
Check-in Feb 2025
Travel with friends
2 ulasan
9.5/10
Amazing
Diposting pada 16 Mar 2025
Every stay felt like home. Cozy.
Amenities are easily accessible and convenient.
If there's room for improvement, i would suggest that buffet crew would check food and drinks are fresh. Not that they served bad food. No. It's a 'so-so'. Some of the cereals were stale and the yellow watermelon were ripened. Hence it is less enjoyable. But nonetheless, the rest pleasurable. Definitely going to stay there a lot more in the future.
Tanggapan dari Properti: Thank you for sharing your valuable feedback. We are delighted to hear that you felt at home during your stay and enjoyed our convenient amenities. We also appreciate your suggestion regarding the buffet, and we will certainly address the freshness of the food to ensure a more enjoyable experience in the future. We are thrilled to know you will be returning, and we look forward to welcoming you again soon.
Anonymous User
One-Bedroom Apartment
Check-in Feb 2025
Solo travelers
34 ulasan
10.0/10
Outstanding
Diposting pada 7 Mar 2025
2nd time stay with satisfaction. The room was clean & in good condition. Room service staff was good in keeping the room clean everyday. The aircond at the living room was not cool, perhaps need service but in the room was functioning well. Great stay
6/10
Tanggapan dari Properti: Dear Valued Guest,Thank you for choosing to stay with us again and for sharing your feedback. We are delighted to hear that you had a satisfying stay and appreciated the cleanliness and service provided by our team. Your comment regarding the air conditioning in the living room has been noted, and we will have our maintenance team look into it. We truly appreciate your support and look forward to welcoming you back for another great experience.Best regards,Wan EnderiGeneral Manager
Dron77
Two-Bedroom Apartment
Check-in Feb 2025
Family
29 ulasan
9.0/10
Great
Diposting pada 18 Mar 2025
Good and clean fully furnished rooms with kitchen. Located in apartment building. Big supermarket complex around. Very nice staff.
Tanggapan dari Properti: Dear Dron77,Thank you for your kind review. We are delighted that you enjoyed our clean and fully furnished rooms with a kitchen, as well as our convenient location near a supermarket complex. Your kind words about our staff mean a lot to us. We strive to provide a comfortable and welcoming stay for all our guests. We look forward to welcoming you again in the future.Best regards,Wan EnderiGeneral Manager
Rahmawati Othman
One-Bedroom Apartment
Check-in Jan 2025
Business travelers
6 ulasan
10.0/10
Outstanding
Diposting pada 26 Feb 2025
It has always been great to stay at Mercure hotels anywhere nationwide and especially so in Putrajaya this time. After a long day of meetings, the spacious room and the ever so comfortable bed are nice to come back to. My apartment was so convenient with all the basic amenities provided. The staff are nice and courteous too.
Tanggapan dari Properti: Thank you for your kind words and for choosing Mercure Living Putrajaya. We are delighted to hear that you had a comfortable and enjoyable stay, especially after a long day of meetings. It is our pleasure to provide a welcoming environment with well-appointed rooms and warm hospitality. Your appreciation of our spacious accommodations and courteous staff means a lot to us.We look forward to welcoming you again for another pleasant stay.
Guest User
One-Bedroom Apartment
Check-in Jan 2025
Business travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 5 Mar 2025
Great hotel with good amenities...the gym could be upgrade with additional treadmill....to many people waiting to use during evening
Tanggapan dari Properti: We very much appreciate your comments regarding your stay at the Mercure Living Putrajaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
mohd akram
Two-Bedroom Apartment
Check-in Des 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 25 Jan 2025
Best place to stay, comfortable, stategic location near to shopping mall alamanda..will stay again
Tanggapan dari Properti: Thank you for your fantastic review!We are thrilled to hear that you found our hotel the best place to stay, comfortable, and strategically located near Alamanda Shopping Mall. It’s wonderful to know that you plan to stay with us again. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another exceptional experience.
Satisfied guest
One-Bedroom Apartment
Check-in Des 2024
Family
49 ulasan
10.0/10
Outstanding
Diposting pada 20 Jan 2025
Always my choice of hotel when we come to Putrajaya. Next to Alamanda Mall, convenient hotel with great food places and comfortable room.
Tanggapan dari Properti: Thank you for your wonderful review! We are thrilled to be your preferred choice whenever you visit Putrajaya. Our prime location next to Alamanda Mall and the variety of dining options nearby are indeed some of the highlights we take pride in, and we’re delighted you found them convenient. It’s also great to hear that you enjoyed the comfort of our rooms.We look forward to welcoming you back for another enjoyable stay soon.
SrjWanda
One-Bedroom Apartment
Check-in Des 2024
Family
11 ulasan
9.5/10
Amazing
Diposting pada 19 Jan 2025
I recently stayed at Mercure Living Putrajaya,and I must say, the ambiance was truly exceptional. The overall atmosphere was calming and beautifully designed, creating the perfect environment to relax and unwind. From the elegant décor in the lobby to the cozy lighting in the rooms, every detail was thoughtfully curated. The outdoor spaces were particularly delightful, offering a peaceful retreat from the bustling city.
However, I noticed that no condiments were provided in the room which was a bit inconvenient. Adding basic condiments like tea bags ,sugar, creamer in the room.
Tanggapan dari Properti: Thank you for taking the time to share your wonderful experience at Mercure Living Putrajaya. We’re delighted to hear that you enjoyed the calming ambiance and thoughtful design of our spaces. Your kind words about the décor and outdoor retreats truly inspire us to continue creating memorable stays for our guests.We appreciate your suggestion regarding the condiments and will review it to enhance the guest experience further. Your feedback is invaluable to us.
Jesse
One-Bedroom Apartment
Check-in Des 2024
Family
3 ulasan
8.0/10
Very Good
Diposting pada 11 Jan 2025
The hotel apartment is fantastic, offering a spacious living area perfect for relaxing or working, with a dining table that easily converts into a comfortable workstation. The modern kitchen comes fully equipped, including a washer and dryer, making it ideal for longer stays. The bedroom is cozy and inviting, with a plush bed and minimalist decor that creates a calming ambiance for restful nights. The buffet is another highlight, featuring a variety of delicious options and a unique touch with mini cooker hobs on each table, making dining a special experience. The service is excellent, and the reception staff are polite, friendly, and always ready to assist. A perfect stay overall!
Tanggapan dari Properti: Thank you for sharing such a detailed and positive review of your stay with us. We're delighted to hear that you enjoyed the spacious living area, the fully equipped kitchen, and the cozy ambiance of the bedroom. Your kind words about our buffet and the mini cooker hobs are truly appreciated. We're especially pleased that our team provided excellent service, making your stay even more memorable.We look forward to welcoming you back for another perfect stay in the future!
Anonymous User
Deluxe Two-Bedroom Apartment
Check-in Des 2024
Family
10 ulasan
10.0/10
Outstanding
Diposting pada 12 Jan 2025
Very good service apartment. The only -ve side is they don't have dedicated parking & not allow concierge to send luggage up to your parking spot even though it's in the same building & quite close. To ask us to park at the lobby for luggage during weekend will clash with public event & hotel event.
The rest is very good. Bfast good, room comfy. Elevator brilliant.
Tanggapan dari Properti: Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay, especially the breakfast, comfortable room, and elevator facilities. Your comments regarding parking and concierge services are greatly appreciated, and we sincerely apologize for any inconvenience caused. Please rest assured that we will review your concerns to enhance our guest experience.We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.
Guest User
Deluxe Two-Bedroom Apartment
Check-in Mar 2025
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 5 Apr 2025
Nice place
Nice view
Nice room like home
Tanggapan dari Properti: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mercure Living Putrajaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Wan EnderiGeneral Manager