Ulasan Grand Sentosa Hotel

Location was good, a lot of restaurants and coffee shop around, hotel room is a bit old, room facilities was not so much.

We understood that the hotel is a non-smoking hotel. However when we checked into our room, the room itself reeked of cigarette smell. When we enter the room, there was no chair to the desk. There was no hangers in the cupboard. When I open the cupboard door, cigarette smell was evident. The shower towels are also reeked with cigarette smell . There was no face towels, hand towels and bath mats. It was also observed that walls has cracks. The aircon ducts also blew cigarette smoke into our room. We had to get deodorant to remove the cigarette smell. The hot shower was not functioning. The water pressure was weak. Overall experience was poor staying in this hotel.

Used to stay here in 2013 for twice, with each stay about a week, and the hotel was okay then. However, over the years, it's simply too old without much renovation and the room, including bathroom / toilet is quite run-down. Lack of basic amenities too. And window view is a creepy wall at the external void deck. Nevertheless, the location is excellent and staff friendly too.

Good enough, clean. Aircon remote seems old but functional

Noisy at night, but is good only for a night stay and going somewhere the next day. Only thing it does not have a refrigerator!

This hotel is near to custom. There are a lot of shops nearby which are convenient. But the hotel carpark needs to walk a distance... not convenient for carpark... The hotel room only provides disposable toothbrushes, toothpaste, shampoo, and conditioner. Still alright. No slipper and no face towel. Will book again this hotel next time

The hotel was like normal budget hotels, standard layout etc. But the singing from the KTV in the night downstairs was noisy and they sing till after midnight. Surrounding there were eateries and a 24hr Family Mart, that compensate for the noise.

Grand Sentosa is my go-to accommodation. The staff here are always attentive and supportive. It's conveniently surrounded by numerous eateries and located close to KSL Mall.

Very poor cleaning.no shower cap.request 2nd key also not provide (the Pakistan guy say no stock)he security come and open.but the Pakistan guy come and open the room door.means no security 24in this building.so many time I stay in this hotel.same problem. Recipient counter always no people.managment take a look. mostly in night time.

great room good front desk service ideal stay with eateries nearby

We use this hotel regularly because it is very convenient for our activity such as golf, food and shopping.

Good location with many food choices nearby. Affordable. Family room is spacious. Facilities are old but all functioning. Quick check in process, require deposit but returned upon check out. Overall good experience with the hotel!

Well maintained, very clean room and well ventilated. Free parking & no problem for meals nearby

Room was clean, albeit the shower screen door not being able to close. Sheets are clean. Wifi is horrendous though. Alot of food options nearby. Close to CIQ which is good. Theres a family mart right below and the surround shophouses has alot of food options so its good.