Occidental Menorca

I stayed here for 3 nights - 9th-12th Oct - it was my first solo holiday and I loved it! Room:- Lovely and modern, very clean on entry and cleaned each day I was there. Only thing was the shower head had broken so wouldn't sit in the slot so had to hold it over my head when I showered, this wasn't a major thing and didnt feel the need to report it as I was only there for 3 nights but maybe worth mentioning that that needs fixing (room 2009 haha) Food:- I am a fussy eater and I managed to find things I liked each night for dinner. The strawberry yoghurt at breakfast was lovely and I loved the Mexican night too. Never mega busy either so didn't feel chaotic. Obviously it's a bit daunting to eat at an all-inclusive hotel restaurant solo but I was never made to feel awkward at any point. My table never got taken. I liked being able to help myself to drinks too. Pools:- Lovely pool area, very clean, never any trouble finding a sunbed. Water very cold though is the only thing I'll say so wasn't able to go for a dip really but I didn't mind that as I enjoyed having a sunbathe anyway. Bar:- Only thing I would say is that the use of plastic cups isn't very environmentally friendly. Reusable plastic glasses or acrylic glass would be better. But other than that, efficient friendly service and didn't have any problem finding something I liked. Entertainment:- Now this is the highlight of the hotel. Having used to work in animation abroad myself and currently working in the UK in holiday park entertainment, they felt like my friends. Joan and Carmine in particular made me feel very welcome and always said hola. I speak Spanish myself and I loved conversing with them in the language. I even sang on karaoke in Spanish and they were all dancing to it which was lovely. Also as I was there alone, I had no one to take pictures for me, they were very happy to do this for me on my phone. Joan and Carmine's yoga and stretching classes were great too. Although I didn't take part in aqua gym (pool too cold haha) their enthusiasm when leading this cannot go unnoticed, particularly as it was in peak heat of the day too! Hats off to you guys! ¡muy bien trabajo! Overall, it was a great place for my first solo holiday. I would say ignore any previous bad reviews. ¡Muchas gracias, Occidental Menorca!

This hotel may not be right on the beach, but it very may well be from how close it is. It is not even a 5 minute walk down to Punta prima beach. If you like to explore, there are quite a few hidden coves that are great for swimming in. One even has a metal ladder going in to… and honestly I spent most my days here. The hotel is situation right across a bus station that can take you to the capital for some shopping or amazing sunset dinners, or to a number or towns over. The nightly buffet themes changes everyday, but delicious and full of variety. The DJ was a little annoying at the end of the night, but that’s because I wake up early and don’t like listening to noise until 1am.

DO NOT BOOK THIS HOTEL IF YOU HAVE INFANTS - I visited this hotel with my friend and 2 of our 1.5 year olds last week, we did not feel welcome here, we left feeling robbed and disappointed. - I have travelled all over the world and this hotel is definitely NOT A 4-STAR, and not all inclusive. 'Cocktail and watered down and not freshly made - poured out of jug that beed sitting there until someone requests it. I was expecting to be able to eat as and when especially travelling with a toddler - he is very picky with food at the moment. The only food inclusive to us was a (pre-made) ham and cheese sandwich with fries, if not you had to wait until lunch or dinner. - Most of the workers at this hotel do not speak a word of English , which I found to be strange. - Food in the restaurant was mediocre and extremely bland. A lot of the fruit was mouldy. The waiters were rude and wouldn't even greet us! - Tv in one of our rooms did not work the whole time we was there, despite having asked for it to be fixed. - There was stains of the sheets, from the day we arrived to the day we left so obviously there were never changed. - The room did not come with a kettle or bath my infant. I would have thought that if I had booked a cot, they would use initiate and put a kettle (for milk) and baby bath in the room. Instead, had to wait till morning and request it, which meant after hours of travelling I couldn't bath my baby (as he is petrified of the shower - most babies are!) - They say its 'child-friendly', but they do not cater to young infants. Disco starts at 8:45pm - what toddler is awake at this time?! - No plates/cutlery for infants. My little one is new to feeding himself, and he accidentally dropped a plate on the floor and instead of being understanding to the fact that he's a young baby still learning to eat by himself, one particular waiter gave me a scolding look (honestly, if looks could kill!) and we were labelled as 'uncivil' when we complained about the treatment we had received. - Each time we attempted to go to the soft play, it was closed. When it rained, the 'kids club' workers brought board games into a room but nothing for my son to do and when we enquired whether soft play would be open one of the workers rolled her eyes and walked away pretending that she couldn't hear us! POOR SERVICE, POOR STANDARDS, AND NOT WORTH THE MONEY!

After being to many all inclusive hotels in Spain/Turkey/Greece! This has got to be the worst I have ever come across! 1no pool bar serving all guests day and night, Premium spirits displayed on shelves, but when asked for a Smirnoff vodka and tonic the answer was it’s not included!! Cheap nasty drinks only included! Even Schweppes tonic water was extra at €2.20 a bottle Food was passable but only buffet style for breakfast lunch and dinner Deposit for everything like towels/room safe/irons and ironing board plus no tea/coffee making facilities in your room (Definitely not a 4 Star hotel) Do your homework before booking this hotel!!

We had an amazing family holiday and just wanted to thank all the staff for all the hard work they put in. The hotel itself was clean and comfortable with great facilities including excellent Wi-Fi. We had one teen and two preteens and they all had a great time. The food was superb with lots of choice and staff replenishing the food at meals time quickly. The staff at the restaurant and pool bar were fantastic; friendly and efficient. The animations team put on lots of entertainment throughout the day for all the family and we’re all lovely. The reception team were friendly and helpful and made up feel instantly welcome. I would definitely recommend this hotel to anyone looking for a family holiday that’s not the traditional ‘English’ package holiday offering.

I was on holiday with my family and I don't think I'll go back because it was very boring; the entertainment was very repetitive and boring for my kids. Drink and food regular and the room was a bit dirty the first day . The beach is close but there is not much life around the resort.

Hotel was spotless and in a great location. Food in the buffet style restaurant was of a high standard, lots of choice. But the highlight of the holiday were the animation team! Dorka, Nicola, Joan, Francesco , Alessandro, Cristian, Carmine were amazing! Great fun and very genuine, funny people. They made our holiday .

Booked through easyJet who made it sound like the hotel was great for couples however, this is definitely a family oriented hotel. The pool area was clean and tidy and so were the pools. Towards the afternoons, the pool area had games and was lively with music. It would be nice to have a pool area which was abit more relaxed (which is what I thought would be the main pool area). We spent an morning/afternoon down by the kids area which was surprisingly much quieter. The food was really good! They catered really well for my gluten allergy. In the main restaurant, they had a gluten free menu for each day which showed you what was gluten free for lunch and dinner which was very helpful. Good quality GF bread, baguettes and pasta to order. There were some things that I thought didn't need to be made with gluten but I was able to find something different everyday. They also did gluten free beer. The rooms were clean but small. The bedroom walls are thin and could hear everything. We would get woken up every morning by someone's vibrating alarm. The staff in all areas were attentive and friendly, they are a real asset to the hotel. Great location, minutes from the beach and beachfront with a handful of restaurants/bars, bus to Mahon right outside hotel and ting ting train stop to binibeca down the road. I had a pleasant time but wouldn't stay here again, this is a great hotel for families though.

This was my first trip to Menorca, we picked the destination as this was my 5 year old sons (Joshua's) first holiday abroad, and the reviews were positive. Entertainment: Lots of activities for adults and children, the animation team does a fantastic job! They are friendly and socialising throughout the day and evening. They were the highlight of the holiday. Evening entertainment was great for the kids (mini disco), followed by the adult/family entertainment. Food: Lots of choices at the buffet resteraunt each meal time, and a great selection of deserts. The snack bar options were minimal, but the quality and service were good. Hotel: Very clean and well presented, friendly and helpful staff. Great range of sporting activities available. Location: Quiet area, 5km from the airport. Very close to the beach and local shops. The Occidental Menorca has enough going on that leaving the hotel isn't necessary. Financial: We went all-inclusive, which I felt was a good decision, and I felt like we had value for money. Summary: Great family resort/hotel, friendly staff that are the heart of the hotel. We would definitely revisit the Occidental Menorca, and we are planning another trip next year. Thanks for the great memories