Almasur Punta Arenas ★★★★

"During my trip to Punta Arenas, I chose this hotel located in the city center. The location was indeed convenient, close to the main attractions, and I expected a hassle-free stay. However, the actual experience was less than ideal. The front desk staff were rather indifferent and unwilling to patiently answer questions. On the day of check-in, I wanted to find a nearby supermarket to buy water, but after following the front desk's directions, I walked several blocks, only to find that all the supermarkets were closed. I couldn't find any water. When I asked if the hotel had purified drinking water, I was told no, and they suggested using the tap water in the bathroom, but the water had a distinct odor and was completely undrinkable. The surrounding amenities were limited. There were mostly clothing stores nearby, and supermarkets and restaurants were several blocks away, making shopping and dining inconvenient. The breakfast selection was limited, consisting only of bread, butter, and drinks, and the portions were small. Having breakfast at 7 am, I was hungry again around 9 am, which wasn't enough to meet my energy needs for the morning's activities. The room didn't have Wi-Fi, which was very inconvenient for those who needed to use the internet to check routes or contact others. The facilities are generally outdated, the heating is ineffective, and no one has come to address the issue after feedback was received. The bathroom has a problem with backflow odor, the drainage is poor and water tends to accumulate during showers, and the water temperature fluctuates between hot and cold. There is also a slight musty smell in the room. Overall, the living experience is rather average, and I would not recommend it."

Hotel Cabo de Hornos ★★★

"Excellent location and restaurant!"

Hotel Plaza ★★★

"The location is superb, right on the square. The hotel is in an old building with wooden floors, giving it a historical feel."

Casa Hain ★★★

"We left because they put us in a room other than the one we had booked through Airbnb (they left us in room 13, so we booked room 6). The room was VERY small for a couple and baby; they added a crib, and we barely fit. They moved us the next day because we asked... Room 6 was larger, but like the other one, it had terrible insulation. You can hear everything from the other rooms and footsteps in the hallways, as the floor creaks loudly. It's worth noting that there are many details on the walls, such as leaks and worn paint, poor-quality materials, an old hairdryer that doesn't dry anything, the door was difficult to open and close, and the "view of the Strait" is a lie since the rooms overlook a square. The breakfast was simple; for bread (sliced), there's a piece of cheese, another of ham, butter, and a small pot of jam. They give you an egg if the kitchen lady is there, and a tiny piece of cake... I'm attaching photos of this and some details of the room. And to top it all off, one day when our baby was taking a nap, they offered us room service, and we asked if it could be later, to which they replied yes, but when we arrived after our checkout, the room was still the same. It was a bad experience, I wouldn't recommend it to anyone. We never felt the heating was on, and the shower water got cold on two occasions. The hostel is truly disappointing. It's best to read about the tribe's history on Google, as this accommodation isn't worth the extra money."

Dreams del Estrecho ★★★

"This hotel does not have a 24 hours room service. We arrived at 23:30 tired and starved and we can´t bought some meals, because the kitchen close early. Thats not good at all!!!. The recepcionist was very gently."

Hostal Ventisqueros ★★

"Great service. Clean room. Good for a budget stay especially if you have early departures"

Innata Casa Hostal ★★★

"Friendly, clean, and excellent laundry service. I only stayed one night because the hotel was already booked for other days. Because of my earlier departure (at 6:00 a.m.) to Magdalena Island, I was offered a packed lunch."

Hostal Buenavista Patagonia ★★

"Charming, quiet, and very clean hostel, just five minutes from the city center on an avenue lined with beautiful trees. Eveling, the host, was very friendly and helpful. She arranged a very limited excursion for us to the King Penguin Reserve. Highly recommended."

Hotel Boutique la Yegua Loca ★★★