Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
The staff here are great! Super friendly, helpful and hardworking. Older property but a lot of effort goes in to keeping it clean and comfortable.
Terjemahkan
Brad
Menginap di Mar 2024
Teman
1.0/5
Diposting pada 29 Mar 2024
Was not allowed to use tennis courts and told was going to be charged for lights, not allowed to eat breakfast out in tables and chairs viewing the ocean, charged for pool towel card, unfriendly check in, laundry services not picked up when said it would be and never got picked up, food was unbearable, always questioned where we were going when we left the resort, plastic drink cups from pool bar not washed thoroughly and made some of our group sick. For the price we paid and supposed to be VIP we were not treated VIP
Terjemahkan
Warren
Menginap di Mar 2024
Pasangan
5.0/5
Fantastis
Diposting pada 28 Mar 2024
I have complex food allergies and my diet was beautifully catered to. I think that the food selection was also incredible and tasty. The people working here were so polite and kind to us. The entertainment each night was outstanding. I lived being close to the beach
Terjemahkan
Eliza
Menginap di Mar 2024
Teman
5.0/5
Fantastis
Diposting pada 27 Mar 2024
The iguanas added to the awesomeness of the property, the staff were all so welcoming, kind and helpful. They were always cleaning which made me feel safe and comfortable as well. The shows in the lobby were fantastic too!
Terjemahkan
Heather
Menginap di Mar 2024
Keluarga
2.0/5
Diposting pada 27 Mar 2024
They have a lot of rules for everything dining, tennis, towels etc. not somewhere we will be going back to.
Terjemahkan
Edward
Menginap di Mar 2024
Keluarga
3.0/5
Diposting pada 26 Mar 2024
The rooms that we booked were totally different from one another. We asked for rooms on the same floor and they said they weren’t available, but then we eventually got one. Spent almost two hours dealing with this nonsense.
Terjemahkan
Linda
Menginap di Mar 2024
Lainnya
2.0/5
Diposting pada 26 Mar 2024
Wrong choice of hotel for a solo traveler. Much too noisy all day at pool with staff shouting out various activities and noisy at night with music and karaoke. Food was not good either so I chose to go off property for many of my meals. Staff was mostly friendly but front desk folks could be nicer.
Terjemahkan
Graham
Menginap di Mar 2024
Keluarga
4.0/5
Luar Biasa
Diposting pada 25 Mar 2024
As a VIP i didnt know what extras i had. It wasnt explained. It would ha w been nice to know if i got more then what i did. They didnt explain what there was to do or events either. With a bit more explaining it would have been better.
Terjemahkan
Martha Alicia Vanegas
Menginap di Mar 2024
Keluarga
5.0/5
Fantastis
Diposting pada 25 Mar 2024
This resort has a good location, yes it may appear older as mentioned in other reviews however, it is very clean and honestly has all you need. The pools are nice as is the mini water park. The buffet is average, but the specialty restaurants are great, the staff at the Mexican restaurant were superb. I’ve been here twice and two people always stand out for me, Raul who helped us with our luggage and Pedro at the pool who kindly made sure we had food and drinks at all times. Thank you!!
Terjemahkan
Maria Socorro
Menginap di Mar 2024
Lainnya
5.0/5
Fantastis
Diposting pada 25 Mar 2024
Loved the menus delicious food
My room need it a little TLC not much but over all very comfortable
Terjemahkan
Ana Rosa
Menginap di Mar 2024
Lainnya
2.0/5
Diposting pada 25 Mar 2024
I got stressed because they said they will charge $70 for a towel keys I couldn’t find. On my last day came back sick, from something new they put on the breakfast menu. That was the only thing different that I ate compared to my kids.
Terjemahkan
Ryan
Menginap di Mar 2024
Lainnya
3.0/5
Diposting pada 25 Mar 2024
The resort all in all, was not bad, the servers were amazing but the bartenders always seemed to just be chatting with each other while people stood in line, usually will leave a tip but near the end of the trip, they didn't deserve one
Terjemahkan
Dale Irene
Menginap di Mar 2024
Bisnis
4.0/5
Luar Biasa
Diposting pada 24 Mar 2024
The staff were incredible, always keeping kids & people busy , very lively in a good way , the specialty restaurants were incredible, the buffet ok,the location is close to everything, you always felt safe . The resident iguanas were entertaining , definitely a family resort, will go there again
Terjemahkan
Kirstin
Menginap di Mar 2024
Keluarga
3.0/5
Diposting pada 24 Mar 2024
Staff were great! Friendly and accommodating. Property is old. Bathrooms always appear dirty, had to shower at off times if we wanted any hot water. Lots of areas of the hotel are out of use.