Best Western Plus The Ivywall Hotel - Palawan

Ulasan Best Western Plus The Ivywall Hotel - Palawan

Best Western Plus The Ivywall Hotel - Palawan

Rizal Avenue, Extension, Puerto Princesa, Palawan, 5300, PhilippinesLihat Detail Hotel
Best Western Plus The Ivywall Hotel - Palawan
Best Western Plus The Ivywall Hotel - PalawanBest Western Plus The Ivywall Hotel - PalawanBest Western Plus The Ivywall Hotel - Palawan
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8.4/10
Luar Biasa
64 ulasan
Ulasan terverifikasi
Lokasi8.7
Fasilitas8.3
Layanan8.2
Kebersihan8.5
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Semua ulasan(64)
Ulasan positif(62)
Ulasan dengan foto/video(16)
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Layanan memuaskan(21)
Kamar sangat bagus(12)
Sarapan lezat(12)
Dekat bandara(11)
Tersedia layanan antar-jemput(9)
Lokasi strategis(8)
Fasilitas sangat baik(7)
Buruk(2)
JOICHIRO
Premier Twin Room
Check-in Jan 2025
Keluarga
1 ulasan
10/10
Fantastis
Diposting pada 27 Feb 2025
to be honest it was an amazing stay. The stuffs always do anything so that we can have a good time. I really wanna tell them my thanks.
Terjemahkan
Tanggapan dari Properti: Thank you. We appreciate your feedback, and we are happy to hear that you enjoyed your stay with us. We look forward to your next visit.
JustUsExploring
Premier Twin Room
Check-in Des 2024
Keluarga
32 ulasan
9.5/10
Menakjubkan
Diposting pada 26 Jan 2025
This hotel is in an excellent location, right next to the airport, which makes it incredibly convenient for travelers. They offer a free shuttle to the airport, which was very helpful. The breakfast was also decent, with enough variety to start the day well. Although my check-in experience wasn’t perfect, the staff handled it as best they could. My room wasn’t ready when I arrived, and since the hotel was fully booked, I didn’t get the twin room I had reserved. However, they were quick to accommodate my family by adding an extra bed for the kids, which made the situation more manageable. Overall, the location, amenities, and helpful staff make this hotel a solid choice for airport travelers. With a little improvement in managing bookings, it would be even better.
Terjemahkan
Eric Mason
Deluxe Double Room
Check-in Jun 2025
Pasangan
6 ulasan
2.0/10
Diposting pada 19 Jul 2025
No Compassion During a Natural Disaster, Cancellation Flat-Out Refused I booked the Best Western Ivywall in Puerto Princesa with high hopes, but Mother Nature had other plans. A severe tropical storm hit Palawan on my travel dates, grounding flights and prompting the local government to warn tourists to stay away until conditions improved. With no safe way to reach Puerto Princesa, I immediately contacted both Trip.com and the hotel to request a weather-related cancellation.
Terjemahkan
Tamu
Deluxe Double Room
Check-in Mar 2025
Pasangan
4 ulasan
9.5/10
Menakjubkan
Diposting pada 2 Mei 2025
This is a close to as good as it gets in Palawan. The hotel is modern, well kept, and located close to top restaurants, shopping, and area attractions such as the Bay Walk and public market. Water pressure must be called out because it is rare in surrounding hotels and it is more than adequate. The gym, pool, pool bar, spa, and business center were all nice convivences that made use very easy
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your genuine review. Despite having problems with the water pressure, I am still glad that the other amenities of the hotel made your stay more convenient and comfortable. I have shared your comments to our team to see what improvements we can make in the future.I do hope that we will have the pleasure of welcoming you back again soon in Palawan.Kind regards,George Michael IñigoHotel Officer-in-ChargeBest Western Plus The Ivywall Hotel - Palawan
Travelbehappy
Deluxe Twin Room
Check-in Mar 2025
Pasangan
5 ulasan
9.5/10
Menakjubkan
Diposting pada 5 Mei 2025
I had a lovely stay at Best Western Plus The Ivywall Hotel - Palawan. The staff were incredibly friendly and welcoming, making sure every guest felt at home. Their hospitality truly made the experience special. The location is excellent, 10 minute walk SM Mall, which is perfect for shopping, dining, currency exchange and even picking up essentials like a Globe SIM card for easy connectivity. Whether you're here for business or leisure, the convenience of having everything close by is a huge plus. The hotel itself is well-maintained, with clean and comfortable rooms that offer a relaxing retreat after a day of exploring. The amenities, including free Wi-Fi and great dining options, add to the overall experience.
Terjemahkan
Tanggapan dari Properti: Dear Travelbehappy,There is no better way to compliment a hotelier than your lovely review!I am so glad that you had such an enjoyable stay with us at Best Western The Ivywall Hotel, Palawan. It's wonderful hearing you say that everything had gone well, but even more so that you were so impressed with the service you received from our hotel team - I will be sure to share your compliments with everyone.Again, thank you for sharing your review with us. I do hope that we will have the pleasure of welcoming you back to the Hotel very soon.Warm regards,George Michael IñigoHotel Officer-in-ChargeBest Western Plus The Ivywall Hotel - Palawan
cristian vasile
Deluxe Double Room
Check-in Feb 2025
Pasangan
3 ulasan
10/10
Fantastis
Diposting pada 4 Mei 2025
The hotel is situated in tge proximity of the airport, restaurants and coffee shops. Breakfast was good. Bed and pillows were very comfortable and the hotel overall is quiet. Reccomend.
Terjemahkan
Tanggapan dari Properti: Dear Cristian Vasile,Thank you for taking the time to post a genuine review of your recent stay at Best Western Plus The Ivywall Hotel - Palawan! I am thrilled that we exceeded your expectations especially with our wide selection or Breakfast Buffet and our relaxing hotel rooms. Thank you again for the wonderful review. I do hope that we will have the pleasure of welcoming you back again soon.Best wishes,George Michael IñigoHotel Officer-in-ChargeBest Western Plus The Ivywall Hotel - Palawan
Sergio
Deluxe Twin Room
Check-in Feb 2025
Keluarga
2 ulasan
10/10
Fantastis
Diposting pada 13 Mar 2025
My son and I arrived at the hotel from 2 different locations, and from the beginning at check-in, throughout our stay, we were very impressed with all the support.  Yes, the hotel is great… good facilities, excellent breakfast, and well located just outside the noisier and busier town centre, but within walking distance.  But the attention of the staff was excellent.  We had some situations that arose from our end, and the front office team always found solutions.  A big thank you to Kay, Joyce, Martin and Cheenee, and the interns Andrianne and Marty for assisting us from the very beginning.  Wé would definitely stay again when stopping at Puerto Princesa.
Terjemahkan
Tanggapan dari Properti: Dear Sergio,Thank you for taking the time to post a feedback of your recent stay at Best Western Plus The Ivywall Hotel - Palawan!It is such a delight to know about your excellent experience with us - especially the service of our highly affable staff. It is our duty to ensure each guest would have an exceptional stay with us. Reading reviews such as yours gifts all of us with encouragement to do better tomorrow, while at the same time give us a sense of pride that we were able to add fond memories of your time spent in Palawan.Let me assure you that your kind words are appreciated by all of the staff that worked hard to make our guest experiences unforgettable. I will certainly pass on your words of appreciation to Kay, Joyce, Martin, Cheenee, and to our interns as well as I know they will all be happy to hear from you.Until the next time we get to welcome you once again, our warm regards to you and your family. Warm regards,George Michael IñigoHotel Officer-in-ChargeBest Western Plus The Ivywall Hotel - Palawan
Tamu
Deluxe Double Room
Check-in Jan 2025
Bepergian dengan teman
1 ulasan
10/10
Fantastis
Diposting pada 27 Feb 2025
The Staff young enthusiastic, hospitable, warm, accommodating, and willing to go beyond’ the call of Duty.   The breakfast offerings were both local and international.  The staff was even ready to make fresh hot ginger tea from scratch.  The service from laundry to the doormen and transport persons to the airport was both professional and kind.  Our shuttle driver Jhong as well as the whole welcoming staff was discerning.  I was  so impressed when upon our arrival they could see that my travel companion was in need of a wheelchair.  And to top it all off we were provided with a cool ginger tea.  Wow! Wow! Wow!     We can’t wait to return to the Best Western/Ivywall.
Terjemahkan
Tanggapan dari Properti: Thank you. We are glad to hear that you had a good time during your stay with us. We eagerly awaits for your next visit.
Abeer Akasheh
Deluxe Double Room
Check-in Jan 2025
Pasangan
2 ulasan
9.0/10
Sangat Baik
Diposting pada 23 Feb 2025
I spent a week in Palawan ..a3 night stay was at the 5 star Princessa garden Island resort located in Puerto princessa and 3 nights in the Seda lio of Elnido and to be honest, the friendliness and politeness of the staff in Best Western exceeded by far the staff in the 2 resorts previously mentioned. Location was excellent..breakfast was very good with many choices..rooms are okay I would definitely stay there again
Terjemahkan
Tanggapan dari Properti: Thank you. We are glad to hear that you had a good time during your stay with us. We eagerly awaits for your next visit.
Aditya Bhamidipati
Deluxe Double Room
Check-in Jan 2025
Pasangan
1 ulasan
10/10
Fantastis
Diposting pada 20 Feb 2025
Location is absolutely nice if you are fly in Puerto Princesa Airport. Staff are great and very cordial. 
Terjemahkan
Tanggapan dari Properti: Thanks for staying with us. We appreciate your feedback!
Tamu
Deluxe Twin Room
Check-in Jan 2025
Pasangan
1 ulasan
9.0/10
Sangat Baik
Diposting pada 13 Feb 2025
Great stay! The hotel was clean, staff were friendly and accommodating, and they helped with a late checkout. The free airport shuttle was a convenient bonus. Highly recommend!
Terjemahkan
Tanggapan dari Properti: Thank you. We are glad to hear that you had a good time during your stay with us. We eagerly awaits for your next visit.
Tamu
Deluxe Double Room
Check-in Jan 2025
Keluarga
1 ulasan
10/10
Fantastis
Diposting pada 9 Feb 2025
A great place for a short stay. Attentive service, lovely pool, small bit ok gym, large and clean rooms. Recommended.
Terjemahkan
Tanggapan dari Properti: Thanks for staying with us. We appreciate your feedback!
Stephen Richard Christian
Premier Double Room
Check-in Des 2024
Pasangan
73 ulasan
6.0/10
Diposting pada 1 Feb 2025
It’s ok… the breakfast, the pool, the service is ok. Small adjustments would make it better eg refilling breakfast items and when asking reception a question their go to answer seemed to be no. For example, can I have a spare key? Can we have our room cleaned. Both got a response of no. When I asked for further clarification it became an err yes. You need a spare key to go to the pool, the spa, the gym etc so they need to think of a better system . We’d been out all day and left the sign asking for cleaning. Got home and it wasn’t done so we asked when popping out for dinner. Overall, not bad if you want a motel style. A bit rusty otherwise
Terjemahkan
Tashi from Nepal
Deluxe Twin Room
Check-in Des 2024
Keluarga
2 ulasan
8.5/10
Luar Biasa
Diposting pada 21 Jan 2025
BW Plus Ivywall is conveniently located near the PPS airport. This is perfect for those who have to get to the airport early for their flights or who arrive late in Puerto Princesa.
Terjemahkan
michael edson
Premier Double Room
Check-in Des 2024
Pasangan
45 ulasan
9.5/10
Menakjubkan
Diposting pada 12 Jan 2025
Very nice hotel with excellent breakfast and big rooms. The only issue is lack of water pressure in the shower as well as the sink doesn't drain fast so it fills up. But overall very good hotel.
Terjemahkan