Carri Surf Studio

Buena ubicación y habitación pero mal servicio, cómo si fueran principiantes

Does not take credit card. Need to bring a lot of cash for a longer stay.

The neighbourhood was very local. I rarely heard English being spoken due to the location. Rincanada is off the beaten path of Puerto Escondido. The beach is a 7 minute walk. Best Vacay ever!

They only take cash for the rooms which wads disappointing. Rooms were clean and nice. No receipt given for cash paid paid but no issues resulted. Overall a good budget hotel.

There were many things wrong with this hotel. First, it doesn't look any like the pictures. The property is old, the rooms are dirty and full of insects (which I know, it's Puerto, but this was too much, there were dead ants inside the fridge), the blankets and towels were dirty full of stains. My bathroom curtain fell down when I was taking a shower and they never fixed it so the bathroom was always wet. They say they have amenities but they only give you two hand soaps. The WC seat was broken, and pieces were flying out every time I sit on it. But the worst I think that it was when I arrived and figured out they don't take cards, so you have to pay with cash. Any part of the reservation process mentions that. So I had the owner over me my entire stay until I found a way to get some cash and pay. I called ******* to get some help, and every time I called they gave me different information. It was terrible. I do not recommend this place at all.

Had a great stay here. The room was impeccable, cleaned regularly with sheets and towels changed. AC and fan in the bedroom. Wifi worked very well in my room. Really good service and the owners are super nice, friendly and very helpful. Location is perfect in Rinconada next to the Nopal café. Nothing to complain about.

Place was great very close to airport and restaurants. A/c worked fine. My only disappointment was the bed. Even though it was a king size mattress it was hard.

The property itself is above average. Staff did a solid job cleaning the room before our arrival. Conveniently located near dining, shopping, and the beaches. AC worked great. It made me a little nervous that the door handle to the room was loose. It locked, but if you moved it hard enough, it would probably open. My biggest gripe about this place was the check-in process and attendant at check-in. Nobody was there upon our arrival. We waited a few minutes and somebody eventually showed up. She was rude and condescending. It was as if she couldn't be bothered. She didn't want to give us much information, so we had to keep asking her questions, which only made her more annoyed. Eventually, we met Rogelio, who was much warmer and friendlier. Also, please update your info at the front desk. Lots of outdated info, including phone number.

Property was perfectly located near a ***** of Stores and restaurants. Neighborhood was very safe and quiet at night.