Hotel dekat Vltava, Prague

The hotel is very cost-effective. First of all, the location is very good, right next to the Charles Bridge. Whether it is to the Castle District or the Astronomical Clock, it only takes ten minutes to walk, and there are scenery along the way. Secondly, the hotel's breakfast is also very rich and can meet our breakfast needs. Finally, the hotel is only 20 minutes away from the airport, so there is no need to rush out. The facilities and environment are a little old, but the flaws do not outweigh the merits. Five-star recommendation!

The consistent style of the four seasons is quite satisfactory, no big mistakes and no big joys. The service is also very good. Also received chocolates. There are almost no people in the spa pool, so I went to a private room. The only problem is that I forgot to put the do not disturb sign... and was interrupted many times: cleaning, checking the minibar, refilling the minibar, turning down the bed... a bit annoying... and many others. The doormen greeted each other warmly. It is useless to evaluate foreign hotels here. don't give me feedback either...

Hotel was in great location and very clean BUT the reception is shared with a public building where the entrance is shared with the viewing tower at the top of the hotel so guest share the lift with the public and some times there can be 20 people waiting for the lift and the reception area is tiny no where you can sit and wait for taxi or your pick up. Should have separate lift for paying guests. Also some of the security at the door entrance are extremely rude. Rooms where quite big bathrooms where very clean & modern. Photo is at the top of hotel from viewing tower. Guests get free pass for viewing tower. Great choice at breakfast.

The hotel itself is at a very good location. Breakfast is also quite good. However, the service altitude of the front desk really needs much improvement… its a soviet style

The hotel is in a nice location for getting around Prague, very central to the train station and to the old town both within a ten minute walk. The staff was really helpful when we arrived, even letting us check in early. The room itself was nice enough although there was no hair dryer or iron which was a little frustrating as I checked this before I arrived to know if I needed to pack either. We had a city view room so it was very very nosey at night and did not have a good night sleep either night we stayed along with the rooms air con not working either we couldn’t open the window too cool down because of the noise. We had breakfast included which was really nice, it was a breakfast buffet, we didn’t struggle to find anything to eat.

Ridiculous staff refused to return stored luggage I stayed at this hotel for two nights. The room, facilities, and the staff who checked us in on the first day and greeted us at breakfast were nice. When I checked out on Friday, Sep 13, a staff member even offered to store our luggage before we asked. Everything was satisfactory up until this point. Later that afternoon, we returned to the hotel and asked a middle-aged male staff member at the front desk to retrieve our luggage. He said we could not get our luggage until 4 pm, pointing to my storage receipt, which had a number 4 on it. I have never heard of such a ridiculous rule or any reason why a hotel would refuse to return stored belongings to their owners at any time of day. It just didn’t make any sense. We repeated our simple request, and my friend added that it was an emergency—we already had a taxi waiting outside (parking was difficult, and it was raining heavily), and we didn’t have much time to get to the train station to catch our FlixBus at 3 pm. Still, the male staff member refused again, with a stern expression, repeating the same nonsensical reason. Running out of time and patience, my friend yelled, “Are you kidding me?” At that point, the staff member finally admitted he was joking and took us to the storage room to retrieve our luggage. We were in such a hurry that I didn’t have the time or presence of mind to confront him further. If the hotel values feedback, I hope this male staff member is made aware that this “joke” was not appreciated and that his behavior was highly disrespectful of our time. Our sense of urgency was clear—if he knowingly decided to “tease” us in that moment, it shows a completely unacceptable level of disrespect. I don’t intend to discourage people from booking this hotel, and it’s unfortunate, as all the other staff we encountered and everything else about the hotel were otherwise excellent. This one staff member, however, turned what could have been a perfect experience into an unpleasant one.

The hotel staff were friendly and helpful. They recommended tours and places of interest, as well as a map for reference. The view from the hotel room window during the New Year's Eve celebration plus infront of hotel were the best.

Love the room, huge space, space for dining and kitchen simple cooking, with all utensils available in the room. bathroom was huge, quiet place, nearby to the attractions and tram station, walking distance to many places including the prague main train station (not with luggage). Highly recommended this hotel for small family and vacation.

Amazing hotel with excellent premises for all family, including swiming pool. Temperature might be higher but for swimmers is ideal.

Would recommend this hotel as it is in the heart of the city and super close to a lot of sights and attractions with walking distance! 🤗 I was travelling with my parents and they offered 2 double beds, which is exactly what we needed. A few minor things were that we arrived a bit early and there were no rooms for us to enter into before check in, which is understandable. We did wait until check-in and even then they still did not have our room ready, so we opted out for a room on the first floor instead… so I don’t know if there was a difference between the two apart from the view. The other minor issue was that we attended a tour the next day, during the morning and bit into the afternoon, when we came back to rest, our room was not cleaned. To this result, we had just asked for our towels to be replaced when the maid came. Other than that, the information centre and luggage drop off area was extremely helpful. Would stay here again! 🤗