Ulasan Metropolitan Old Town Hotel - Czech Leading Hotels

We enjoyed our stay in the hotel during our trip in Prague. It’s a really good location for travellers in Prague. Good location, good room, and good staff. However, we didn’t get new shower gel/ shampoo. We need to go to the reception to ask for a new one. Also, there was no hot water for the last day we stayed there. We had to have a shower in cold weather. The reception is trying their best to solve the problem. But, no one came to check at the end.  Nevertheless, we still recommend this hotel due to its location.

Very nice and tidy room and the room service is very good and keep the room always tidy. Staffs are very helpful and nice.

Inconvenient refund and change policy, unreachable front desk, I don't know where such high ratings came from, the situation is terrible, not recommended at all

The hotel is located in a good location. Nice, cozy and clean. All I needed.

The rooms were dated.. our was next to the lift.. the exit door and room doors do need stoppers they just kept banging loudly. Not a comfortable sleep

A good place at a good price with a convenient location.

Very clean and big, service is good Hot water available in restaurant

前台三個人，兩個都像實習生。兩個人都沒把住宿辦明白，一會兒説不含早餐，一會兒把入住時間搞錯，還讓我聯繫攜程，等我確認好了回來，他們説是他們弄錯了，來來回回在前台呆了40分鐘。給個bar的welcome drink 券表示歉意。 床頭櫃上的污漬，淋浴牆上的綠鼻涕（怕噁心到大家，沒拍），房間簡易到空空如也，像個快捷酒店。 早餐還不錯。 300-400元人民幣每晚可以住一下，700以上性價比有點低。 

超級無敵爆炸好，前台小哥幫忙解決了很多問題，而且真的很帥啊！！！！！！沒有要求的房型了，還給免費升級了房型，還送了香檳券，總之就是好！

給實習生機會 很棒 英文都很不錯，地毯超難拖行李、門口沒有友善行李拖拉道 太多樓梯很不方便

酒店臨近旅遊熱點，出去遊玩很方便。 酒店員工友善親切，令我們有很好的旅行體驗。

房間很緊湊，但是很乾凈，距離老城廣場步行約七八分鐘，位置極棒，服務員態度極好，有歡迎酒水，離店時，前台美女Anna主動給了兩瓶水，下次去布拉格了還住這裏

朝ごはんも美味しくて、立地もよく、とてもいいホテルでした。外の騒音は少し気になりますが、よく寝れました。

天氣熱時別住，房間小沒空調，有個打開和拖拉機一樣響的風扇，還遇上半夜火警誤報，除了早餐其他真的一般。