Hotel Sovereign

In general, not a very pleasant stay unfortunately. There is no Air conditioner In the whole hotel. The wifi did not work in my room either. It was very weak signal. The staff were very friendly and tried to help as much as they could. I liked the staff but not the hotel unfortunately.

Hôtel asked me to pay a tourist tax after the check out. It wasn’t mentioned during the check in or in my electronic booking. Not a big deal, but anyways- an unpleasant surprise. These kind of things should be told in advance.

Best Location

My stay was quite a long time ago but I never gave a proper review. In retrospect, I want to say the staff at this hotel were some of the best I’ve encountered anywhere in Europe (and I’ve been in most European countries). They were welcoming, professional, kind, polite, and very helpful in every way. They made my stay very pleasant, even delivering a tray of complimentary cookies to my room for Christmas. I’ve never experienced anything quite like that during the holidays anywhere else.(I didn’t eat the cookies but I found it a kind and lovely gesture). The management of this hotel should be proud to have such wonderful staff.

I stayed there for five nights for a business trip. This is definitely not a 4-star hotel. On the first night I arrived I realized that there was no hot water in the shower. When I called the reception to tell them about it they informed me that I need to let the water run for 10 minutes (!) and that the hot water will come. Indeed the water was hot after 15 minutes! Also the ventilator/air conditioning seems to be broken because it made a very loud sound which made it impossible to sleep. I even recorded it to explain the issue to the person at the reception since they weren’t very fluent in English. The lady then informed me that this is how it sounds because it’s old. As for the breakfast it’s really poor and doesn’t even have eggs. I asked for the person in the breakfast area for some eggs and she didn’t speak English - at all. The room was old, did not feel very clean (photos attached). In general I wouldn’t never stay there again there are numerous 4 or even 5 star hotels for the same price in Prague right now.

Please don't be fooled by the pictures and ratings. We arrived on 24.7.22 and was greeted by an unassuming single door onto the street. This hotel is certainly not what would be expected of a 4 star. The room carpets are filthy and stained. I tried to put the TV on to no avail. When I questioned reception I was told no TVs in any rooms even though they advertise "flat tv". It's certainly true they do have tvs. They just don't work. The light fitting plug was broken in the room as seen in the pics. I didnt dare try turn it on. My key was taken out of the room and when I again questioned reception I was told it was "housekeeping" who did this! Wondering if I thought I lost the key card would I have been charged? Why do housekeeping take your key out of your room?? I have attached some pics of our room. See for yourselves. Seriously avoid if want anything above hostel level. Worst 4 star hotel I've ever stayed at

Hotel Sovereign is a very pleasant hotel with some beautiful interior, a great location, friendly staff and a wonderful breakfast. However, everything is not that great at the hotel. The room cleaning was quite bad (our bed sheets were not changed at all), shower was in poor condition and our rug was very dirty. The hotel ”gym” was also very disappointing as there were pretty much no equipment whatsoever but a simple room with a few mirrors. Overall, the hotel is worth the price you pay for it, but it is far from perfect.

The positive: Its ok, and its VERY near the train station. Breakfast is ok, plenty of options The negatives: Not a 4 star hotel at all. The remote control looked like someone vomited on it...ages ago The TV didnt work for 99.99% of stations. Oddly enough for the time thats in it, the ONLY working station was a russian state News station, which of course had as its main story....celebrations of March 1st in the russian countryside...nothing else is going on in the world at the moment it seems..... The room had a really annoying flashing red light on the door handle When I spoke with reception n checkout, the very friendly but ultimately unhelpful lady told me, we know the tv is broken and the remote is dirty, but she can do nothing...its her manager would have to deal with and wouldnt start for 2 hrs...nothing she could do.

Hotel Sovereign in Prague bills itself as a 4 star hotel. I’d have to disagree with that to an extent. The staff are very friendly, the location is five star with its proximity to the square and transportation. The breakfast buffet is nice with a good selection to choose from. The rooms however are disappointing. When we checked in we were given a room that was nice and looked to be recently renovated with no carpet (which was nice) the shower was a big problem though as it filled with water and barely drained. The tv was probably the smallest tv I had ever seen in a hotel and it didn’t even work. So with these issues I requested a different room. We apparently got an older room during the change, the shower had the exact same problem with drainage and the television was just as small and did not get any channel. There were stains on the carpet and by our room door and apparently the walls looked dirty as well. It was very disappointing but we decided to stick it out due to the location. I asked about the tv not working and they stated they were having someone come by to fix all the problems that were causing the tv’s at the hotel to not get reception. We were there 10 days and the tv was never fixed and the shower was a problem every night. All in all I give the Hotel Sovereign 2/5 stars only because of the proximity to everything. If you are looking for convenience this is a good choice, but if you are looking for overall comfort and expectations of a 4 star hotel go elsewhere.