Costa Este Pompano Beach

I booked (for 11/11/2022) via a third party, and due to some negative reviews, I decided to email the property directly through its website. I got a reply from Hospitality Services Management that "our property has been closed for months now. Unfortunately, we are not accepting reservations. Call your agency to make sure the correct name of the hotel. It could be a misunderstanding." The name and address are exactly the same. Now I had to call the third-party website (memberdeals.com) and my credit card (that's why I always use my AmEx for reasons like this) to dispute the charge. Why is this business still listing rooms for rent on so many third-party websites AND its own website if it's not taking reservations except to try to defraud people of their hard-earned money! People are expecting a place to sleep, some unsuspecting when they arrive and it's not open?! Absolutely terrible! Thank goodness I double-checked before arriving!

I traveled from abroad and didn’t have mobile conection. They send me the codes at check inn time,so I had to get wifi conection somewhere else to get the codes. Nobody answer the calls or messages in case you need something… so you just have to solve things by yourself. Also, there was an ant infestation in the bathroom, kitchen and bed.

I've stay at the Costa Este Pompano Beach numerous times. This place is great! One block off the beach. Right near everything you need. Rooms are very nice and clean. Rates are very good also. Great place to stay!!!