Lote 5, Manzana 29 Fraccionamiento, Manzana 29, Playacar, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, MexicoLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
3.8/5
Good
111 ulasan
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Ulasan terverifikasi
Location3.8
Amenities3.7
Service3.8
Cleanliness4.0
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All reviews(111)
Positive reviews(9)
Reviews with photos/video(3)
Negative reviews(2)
Shane Douglas Rankin
Superior King Room
Menginap di Jan 2025
Solo travelers
13 ulasan
3.2/5
Diposting pada 16 Feb 2025
Very average hotel with average everything even the staff are average well they seem to not really want to work the only nice people are the cleaners. They all did their jobs average once again this place was average
Cesar Gn
Superior Two Queen Room
Menginap di Feb 2024
Family
6 ulasan
5.0/5
Outstanding
Diposting pada 17 Apr 2024
Great hotel, everything was perfect! The bed was very comfortable, the breakfast is pretty decent.
Guest User
Superior Two Queen Room
Menginap di Jan 2024
Travel with friends
2 ulasan
3.7/5
Diposting pada 2 Mar 2024
The room had a mold like smell the complete 3 days we were thee. Is was very bad on a rival as the air was off and there is no windows to open. Rooms are spacious and comfortable it is only the smell that made it bad. Staff should run the air the morning of rooms going to be occupied, it surely will help. Breakfast was good. allover good value for what we paid.
Diaz0510
Superior King Room
Menginap di Des 2023
Couples
3 ulasan
5.0/5
Outstanding
Diposting pada 9 Jan 2024
Amazing Location and service.
Duxingsuiyue
Superior King Room
Menginap di Jan 2025
Solo travelers
96 ulasan
2.6/5
Diposting pada 26 Feb 2025
The room was OK, of moderate size. The towels were old and in short supply. They were all taken away in the morning and replenished at 4pm. I really don't understand why towels are worthless. Also, the hotel is a bit off-site. Suitable for guests who drive.
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Guest User
Superior Two Queen Room
Menginap di Jan 2025
Other
1 ulasan
1.0/5
Diposting pada 21 Feb 2025
Very disappointed, nauseating smells in the facilities, everything old, towels with bad smells
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Rosi Acosta
Superior Two Queen Room
Menginap di Apr 2024
Family
1 ulasan
4.5/5
Great
Diposting pada 27 Mei 2024
Good service, the only drawback is that the TV is failing, excellent facilities, the food is very rich and delicious, I do recommend it.
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Guest User
Superior Two Queen Room
Menginap di Agt 2024
Travel with friends
6 ulasan
4.7/5
Amazing
Diposting pada 23 Okt 2024
The room is very big, and it should not be cleaned by one person. Sometimes the towels are gone but not replaced, and the paper towels are used up but not replenished.
The front desk is very good and guides how to use the dryer.
The hotel provides free water and self-service ice cubes.
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Guest User
Superior King Room
Menginap di Jun 2024
Family
28 ulasan
4.0/5
Very Good
Diposting pada 2 Agt 2024
The hotel facilities are very old, the quilts and towels are also very old, the surrounding environment is average, and it is not suitable for vacation with children.
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Guest User
Superior Two Queen Room
Menginap di Mei 2024
Family
1 ulasan
4.2/5
Very Good
Diposting pada 16 Jun 2024
There was a musty smell in the rooms that should be solved
Good, varied and abundant breakfast.
Very friendly staff
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Raul Vilarreal
Superior King Room
Menginap di Apr 2024
Couples
1 ulasan
4.2/5
Very Good
Diposting pada 19 Mei 2024
I liked the hotel in general, we only spent one night, the parking lot is spacious, I really liked the breakfast, it has what it promises and it tastes delicious. All the staff was very nice. Maybe the shower just needs cleaning, it had a little mold in some parts of the nozzle and tubes. The hallways also need mtto or paint. The pool is small but enough to relax. I think I would return, it is a very good option when you bring a car and are going on tours. Price ratio vs what it offers... excellent 👌.