Ulasan Patong Paragon Resort & Spa

The only good thing about this hotel is the location. I booked the presidential suite months in advance and upon arrival they gave my room to another person because they made a mistake and "overbooked". There is only one presidential suite, so it was a huge error. Hotel management tried to make up for it with free dinners during the stay and a free transport back to airport. The optional executive room faced blinking signage from across the street and had a terrible view. The few TV channels available did not work, the AC was not optimal and there was a blinking light fixture in the room. The hotel itself is very outdated. It needs a major upgrade. The gym and steam room were dingy and dark and not in use. They gave the bare minimum bathroom accessories with the smallest piece of soap to wash (for the executive suite!). The breakfast had ample choices. The front desk service was fair at best. There are many more hotels in the area that are better for the price. As we rode back to the airport, along the way we saw many better-suited options.