The Beach Heights Resort

Ulasan The Beach Heights Resort

The Beach Heights Resort

18-21 98/70 Kata Rd, Karon, เมือง, Mueang Phuket, Phuket Province, 83100, ThailandLihat Detail Hotel
The Beach Heights Resort
The Beach Heights ResortThe Beach Heights ResortThe Beach Heights Resort
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Ulasan Tamu tentang The Beach Heights Resort

8.1/10
Very Good
305 ulasan
Ulasan terverifikasi
Location8.3
Amenities8.1
Service8.0
Cleanliness8.1
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All reviews(305)
Positive reviews(274)
Reviews with photos/video(110)
Great swimming pool(36)
Great value for money(29)
Convenient for shopping(20)
Quiet & comfortable(19)
Close to beach(14)
Tasty food(13)
Strange smell in room(12)
Loved the beach(11)
Negative reviews(31)
Marina_koval
Deluxe Room
Check-in Jan 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 19 Feb 2025
Excellent hotel, very convenient location, clean and pleasant with excellent service. Breakfasts are very varied and tasty, the pool has clean water, the rooms are well and regularly cleaned.
Tanggapan dari Properti: Dear Valued Guest,Thank you for your fantastic review. It was brilliant to read that you had such a wonderful stay and that the staffs were anticipating your needs which are so good to hear from you. Once again thank you for taking the time to write, we really appreciate it.I do hope it won't be long before we are welcoming you back to The Beach Heights Resortagain.Sincere regards,(Bunsiri V.)(The Beach Heights Resort)
Guest User
Deluxe Room
Check-in Jan 2025
Family
1 ulasan
7.0/10
Diposting pada 13 Feb 2025
Decent location but quite a walk to the beach especially with kids. cleaniess of the bathroom can be improved. Simple pool and breakfast. You may consider if you are travelling on budget.
Tanggapan dari Properti: Dear Valued Guest, Thank you very much for your review of our hotel. I am so sorry that you had a far from favorable experience with us on your recent stay. Your comments with regards to are well noted and I will share your review with our team and personally follow up on the issues you have highlighted. Your feedback will be used to future improve the level of our services. Thank you once again for staying with us, and hope to have opportunity to serve you again. Sincere regards, (Bunsiri V.) (The Beach Heights Resort)
Anonymous User
Deluxe Room
Check-in Des 2024
Couples
5 ulasan
8.5/10
Very Good
Diposting pada 16 Jan 2025
This is a good and presentable hotel. We were glad when madam on reception finally found for us kingsize bed, despite I booked this room couples hours before. The room was nice, with partial pool view (6th floor), clean and without **** smell. Honestly, it’s a little bit need renovation. Kara beach is not the best beach in this island. Only 2 roads leads to the beach, so it’s so comfortable to get there. Also this is like “Russian district”. I’m Russian and I like people, but not in this time and not when so many people.
Tanggapan dari Properti: Dear Valued Guest, Thank you for your wonderful review of the hotel. It was great to read how much you enjoyed your recent visit with us. Most importantly it is your kind words about the staff and service which we really appreciate as this is the difference for us between being good and great. Thanks again for taking the time to write, we are looking forward to welcoming you back, please do ensure you say hello when you return. Sincere regards, (Bunsiri V.) (FOM, The Beach Heights Resort)
Guest User
Deluxe Room
Check-in Des 2024
Couples
5 ulasan
9.0/10
Great
Diposting pada 18 Jan 2025
I love this hotel so much! Love the food, love the pool hehe Good location; hotel room is clean; definitely worth the visit
Tanggapan dari Properti: Dear Valued Guest, Thank you for your wonderful review of the hotel. It was great to read how much you enjoyed your recent visit with us. Most importantly it is your kind words about the staff and service which we really appreciate as this is the difference for us between being good and great. Thanks again for taking the time to write, we are looking forward to welcoming you back, please do ensure you say hello when you return. Sincere regards, (Bunsiri V.) (FOM, The Beach Heights Resort)
Guest User
Deluxe Room
Check-in Nov 2024
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 19 Jan 2025
I stayed for 8 days with my sister over the Christmas holidays. The staff was super helpful and friendly. The room was cleaned every day and water and coffee replaced. My sister had a small accident while walking and the staff immediately assisted with the details and location of an International clinic. They also advised us on the best restaurants. The location is very central. Walking distance to the beach and in close proximity of a night market.
Tanggapan dari Properti: Dear Valued Guest, Thank you for your wonderful review of the hotel. It was great to read how much you enjoyed your recent visit with us. Most importantly it is your kind words about the staff and service which we really appreciate as this is the difference for us between being good and great. Thanks again for taking the time to write, we are looking forward to welcoming you back, please do ensure you say hello when you return. Sincere regards, (Bunsiri V.) (FOM, The Beach Heights Resort)
Guest User
Deluxe Room
Check-in Agt 2024
Travel with friends
2 ulasan
10.0/10
Outstanding
Diposting pada 21 Nov 2024
Really liked this hotel. Super clean and convenient, and provides amenities.
Tanggapan dari Properti: Dear Valued Guests,Thank you for your great review. I was delighted to read you had such a wonderful stay and the location for shopping, restaurants and most importantly our good service would bring you back again.Thanks again for taking the time to write, we really appreciate and we look forward to welcoming you back to The Beach Heights Resort again.From our management team.
Guest User
Deluxe Room
Check-in Jul 2024
Family
3 ulasan
8.0/10
Very Good
Diposting pada 26 Sep 2024
We stayed in the Hotel in August for 4 days. Close to the hotel are shops, restaurants and a night market which provide good food and drinks. The hotel rooms are clean, the swimming pool is good and the breakfast is enough for a good start in the day. At the beach bar it can ordered food and drinks. It's a little far to the Kata beach, need to walk around 15 min. But for us no trouble, then we can visit a 7/11 store for some small snacks. We took the airport bus from Phuket airport which stop is around 15 min by walk from the hotel. The hotel is not on the main road , therefore it's quiet. We enjoyed the holiday in this hotel and would come again to here.
Tanggapan dari Properti: Dear Valued Guests, Thank you for your wonderful review of the hotel. It was great to read how much you enjoyed your recent visit with us. Most importantly it is your kind words about the staff and service which we really appreciate as this is the difference for us between being good and great. Thanks again for taking the time to write, we are looking forward to welcoming you back, please do ensure you say hello when you return. From our management team.
Guest User
Deluxe Room
Check-in Des 2024
Couples
7 ulasan
8.0/10
Very Good
Diposting pada 28 Jan 2025
Positives: Great location near Kata and Karon beaches as well as night market. Easy to walk around the area. Quiet hotel. All staff were kind and helpful from customer service and restaurant staff to groundsman. Hash restaurant next door to hotel was good price and tasty. Again staff provided great service, efficient and had a smile on their faces. Breakfast was tasty and good variety. Bed was one of the most comfortable we've had at any hotel! They also made an effort by decorating bed for our honeymoon too. Constructive Feedback: We found a dirty stain on the bed undersheet on first night when getting into bed and reported next morning. This was rectified quickly although no explanation given. Would book here again!
Tanggapan dari Properti: Dear Valued Guest, Thank you for your wonderful review of the hotel. It was great to read how much you enjoyed your recent visit with us. Most importantly it is your kind words about the staff and service which we really appreciate as this is the difference for us between being good and great. Thanks again for taking the time to write, we are looking forward to welcoming you back, please do ensure you say hello when you return. Sincere regards, (Bunsiri V.) (FOM, The Beach Heights Resort)
K2KME
Deluxe Room
Check-in Nov 2024
Family
2 ulasan
5.5/10
Diposting pada 27 Des 2024
Convenient location near the beach and night market, making it great for food lovers. However, the information provided during booking was misleading. The booking mentioned a 'seaview room,' but upon arrival, we were told the hotel only offers pool view and mountain view rooms. The rooms are outdated and in dire need of renovation, especially the bathrooms. The towels were of very poor quality. The overall cleanliness and facilities were disappointing. The pool water was not well-maintained, with visible algae, and cleanliness across the hotel was lacking. We also had issues with service. It took more than three or four calls and over an hour to receive a toothbrush set. This hotel does not meet the standards expected of a 4-star property.
Tanggapan dari Properti: Dear Valued Guests,Thank you very much for your review of our hotel. I am so sorry that you had a far from favorable experience with us on your recent stay. Your comments with regards to are well noted and I will share your review with our team and personally follow up on the issues you have highlighted. Your feedback will be used to future improve the level of our services. Thank you once again for staying with us, and hope to have opportunity to serve you again. Sincere regards, From our management team.
RynaMM
Deluxe Room
Check-in Nov 2024
Couples
6 ulasan
7.0/10
Diposting pada 10 Des 2024
Im happy with the location and the room size. But dissapoint with the A/C. It was not cold at all. I was sleepy and tired but couldnt sleep well due to warm room. Please fix your a/c
Tanggapan dari Properti: Dear Valued Guests, Thank you very much for your review of our hotel. I am so sorry that you had a far from favorable experience with us on your recent stay. Your comments with regards to are well noted and I will share your review with our team and personally follow up on the issues you have highlighted. Your feedback will be used to future improve the level of our services. Thank you once again for staying with us, and hope to have opportunity to serve you again. Sincere regards, From our management team.
Vero&Alex
Deluxe Room
Check-in Apr 2024
Couples
31 ulasan
9.5/10
Amazing
Diposting pada 26 Mei 2024
I extended my stay in this hotel as per the location and the pool. For the price it was a really nice hotel, comfortable bed and pillow, access to gym and a good size pool. The location by kata beach and night market is ideal. It is also close to a place to rent motorbikes.
Dan Bobeck
Deluxe Room
Check-in Nov 2024
Family
1 ulasan
7.5/10
Diposting pada 2 Jan 2025
Helt ok hotell en bit ifrån stranden men ändå centralt. Trevlig personal.
Tanggapan dari Properti: Dear Valued Guest,Thank you for your glowing review of the hotel. It was brilliant to read that so many elements of your stay met your needs from check in, Executive Floor, Cascade, HJB and the fantastic location of the hotel.We work hard to ensure our guests have the best experience so to hear this in a review like yours is a great boost for our team of which I will share all your wonderful comments.Once again thank you for taking the time to write and I do hope it won't be too long before we are welcoming you back to the beach heights Resort again. Sincere regards, (Bunsiri V.) (FOM, The Beach Heights Resort)
Guest User
Deluxe Room
Check-in Agt 2024
Solo travelers
7 ulasan
8.5/10
Very Good
Diposting pada 4 Sep 2024
Much improvement here since my previous stay, specifically the internet connection and selection of TV channels. Beach Heights is now a very good value for your money!
Mekkhala
Deluxe Room
Check-in Agt 2024
Solo travelers
2 ulasan
10.0/10
Outstanding
Diposting pada 24 Sep 2024
Not far from Kata beach. Close to food, coffee cafe’ and 7-11 Staff always friendly.
Tanggapan dari Properti: Dear Valued Guests, Thank you for your wonderful review of the hotel. It was great to read how much you enjoyed your recent visit with us. Most importantly it is your kind words about the staff and service which we really appreciate as this is the difference for us between being good and great. Thanks again for taking the time to write, we are looking forward to welcoming you back, please do ensure you say hello when you return. From our management team.
Mohammed
Deluxe Room
Check-in Mei 2024
Solo travelers
1 ulasan
6.0/10
Diposting pada 22 Jun 2024
Good luck