Whoever owns this hotel has to know the maintenance problems- roaches, plaster falling of the walls. The owner can do alit to improve the experience of a guest by doing things that cost nothing. Like hire front desk clerks that smile when you walk in the lobby, and want the guest to have a great stay. Checking in to this hotel was horrible and unfriendly. I imagine the desk clerk is dealing with so many complaints they don't have the ability to smile and be friendly. If the front desk is encased in protective glass, that says the employees are not safe, so how does that make a guest feel safe staying here. I appreciate the gate to park if my car and belongings are in jeopardy by staying here, but it also made me feel unsafe. An exterminator is definitely needed at this property because the roaches kept coming . I do applaud whoever cleaned my room 242 12/6/2023. The room was immaculate, and the owner better give the room attendant the praise they deserve. Thus neighborhood feels unsafe and the police department should step up because businesses like this can't survive in an unsafe neighborhood.
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