Hotel Pet Friendly di Shenzhen

First let me put down the good points: 1. Bed, pillow are nice not those soft kind. 2. I did not asked for housekeeping service throughout my stay, as I stay alone, but the lady was kind enough to give me extra water bottle and asked if I need her to clean the floor and washroom. 3. Location is near to MRT station and quite a few shop u can go for food. 4. Breakfast was good for me. Bad experiences: 1. The toothbrush, as u can see at the picture. I did not realised til I felt sth was not right and sth glue at my throat. I feedback to front office asked for manager. 3 of them were standing at the reception desk kept asking me to tell what happened before I could speak to the duty manager. Until I insisted only one of them steoped out and said he is the duty manager (lack of responsibility) they did changed all my tooth brush and sent me a gift(tumbler, pen and notebook) unfortunately when I was trying to remove the glue at tip of the pen, the whole too of the pen came off. Also they gave fruit platter. 2. My floor 11 was cold and I was told is centralized AC. They gave me a fan heater but the wire was too short, can't put on the floor near to my working desk or anywhere else. Only can put at the bed side table and I can't adjust the heat level and fan speed. 3. The noise. 11pm maintenance staff was hammering to fix one of the room door and my neighbors was talking out loud til almost 2am. During my last few days there was a group of teens check in to the same floor and they are not the quiet type as well. Don't forget I'm on business trip 4. I checked in at the same time with my colleague, he got an upgrade to level 18 and I got none. A bit down when it colleague got an upgrade and I don't. 5. They took my colleague's phone to wrote all the perfect review (cause they give ”free” late check out if we could write good review and my colleague wants to ease all the trouble so let them use his phone to take pictures and wrote comments.

I thought this hotel would be perfect is u do staycation with friends not with fam haha. Coz interior is like a like romatic and light was lilbit dim. Cleanliness are acceptable, also bed&bathroom is comfy to use.

Absolutely beautiful little place to stay! Gives secret garden vibes and it’s really just wholesome and cute. We had a great stay here, the place is clean and well kept, loved our big bathroom with a huge relaxing bathtub. The hotel is peaceful and in a super convenient location, in a side street just off and parallel to the big road. We walked from the hotel to sea world for restaurants and sightseeing everyday. The hotel staff were friendly and happy to help with anything. The breakfast was really good, with a few set meals to choose from (western and Chinese options). Would definitely love to stay again and I’d happily recommend this hotel for anyone wanting to stay in this area.

A very nice hotel to stay. The receptionists for night shift I met during my stay were friendly and I got my room free upgraded! Highly recommend this hotel. About 10mins walk to the nearest metro station. About 3mins walk to the nearest bus station. Very convenient. 办理入住时已经是晚上6点多，前台服务很好还提醒我订的房没窗户，前台还免费升级了我的房型让我欣赏了深圳夜景，太感谢了！入住期间晚上的前台服务人员都很好，推荐悦得闲餐厅的早茶也好好吃！

Ms. Lai was so kind to send me the instructions on how to get to the hotel before I arrived. It's only about 2 min walk from subway. The room was big and cleaned. I love the big screen projector. I definitely thank the staff and will come back next time.

Great stay! Room is clean and comfortable. Lots of amenities including massage chair, laundry, and games. Would return and recommend 👍

This is a fantastic hotel. Our rooms were very comfortable. The hotel is convenient to the central area of Helsinki as well as to the train station. I only wish we could have stayed longer than just one night before continuing on to other parts

Recommended to all, for families too. Hygiene and fragrance is very good. Near station exit, leass than a minute walk, great food and shops around. Easy to get around SZ.

Spectacular view from the room, private bathub, friendly staff. The hotel is directly Infront of the beach. Really nice staff，they would even change my breakfast to my preference and help me take my luggage when I check in. Although I feel like the room is a bit smaller than what I expected, everything is really good. It even has it's own speaker and cinema. And the amenities is a bit funny, I thought that the drinks in the minibar is free drink at the hotel restaurant or bar, turns out it's drinks in the refrigerator. Pity I don't drink soda. The location is a bit far away from the central and not much restaurant or cafe around so it's better to order food online

The place is really good. It was better than what we expected and quite big in size. The bed is really comfortable and we had a great sleep. The stuff is very welcoming and they allowed late check out with no problem. We are coming up to sz quite often and I’m definitely coming back to this hotel.