Slebech Park Estate

One word wraps it up for me. A piece of paradise. From driving up to the entrance to checking out, it was everything I needed it to be, a sanctuary for rest and recovery. The landscape is breathtakingly beautiful, the room was airy and light, the food was divine and staff were kind and approachable.

My parents and I arrived at the hotel as an overnight pitstop to visit family in the UK. The first red flag for me was seeing the entrance into reception. As a wheelchair user it was completely inaccessible with steps going up. We arrived at around 1pm and check in wasn't until 3. We weren't allowed to go to the bar and wait until checkin time so we had to find a nearby town and have some lunch there. Thankfully the staff at reception gave us a list of nearby towns. The accessible room I was given was barely accessible. It was hard to get into in the beginning and the shower system was barely usable. The food was nice but the restaurant was unbelievably quiet. Thankfully we were only staying one night because, quite frankly, I was dying to get out of there

Slebech Park promises so much but so many details are just wrong, and that all adds up to a feeling that this hotel is run by the owners of the big georgian house (which is not where the hotel rooms are) as a money making exercise. There is no sense of hospitality, just a set of fancy rooms and a service run by sweet but barely trained staff with no managers in sight. As we arrived at the rather pokey reception, the receptionist first asked for us to pay the full amount for the room, before we had even seen it. That summed up their attitude. The most expensive room they had was, as the pictures show, very lovely. What they can't show is the sewage treatment tank buried under the grass right outside the window, the resultant smell and the pump that makes a continuous loud noise non stop. We were there in rainy September so didn't want to doors open very much, but it must be pretty horrid in the summer. The bathroom area is behind a wall with no door. If you are the kind of couple that are happy to sit and poo with the toilet door open that's fine, if not, well, then it isn't. We were lucky that we had the only lower floor room with a decent view. All the others either looked at a wall, had a very close view of the wedding marquee, or were fully exposed to a public courtyard with people sitting there or accessing other areas of the hotel if they had the curtains open. I went on the two walks they gave maps for. One was obstructed half way around by a sheep fence with two lines of barbed wire on the top, and the other simply petered out. Neither was sign posted except at the very beginning, and both were very overgrown. There are some stunning terraced gardens looking over the estury that are immaculately kept with a well kept and signposted public footpath going from them into a wood, but they don't tell you about those. I found out about them from a member of staff who took pity on me trying to go for a decent walk on the estate. The breakfast is disappointing. Again the staff try hard but they can't change the fact that the breakfast room is cold and inhospitable, the food is basic and pre packaged, and you have to order your cooked breakfast by 8pm the night before (and pay extra for it). When we tried to check out at the time required, the receptionist was nowhere to be found by junior members of staff who could not check us out themselves. Apart from the receptionist the staff are kind and doing their best, but are not well trained in hospitality. So the overall impresson was that someone had a bright idea to convert some of their outbuildings into a hotel in order to make some money. It looks good superficially, but nothing is done with generosity, attention to detail, or a desire to please. At these prices that is what you should expect. We will not be going back.

Run down, filthy, substandard, mediocre excuse of an accommodation. The room pictures lie! The interiors are dark, dinghy, dim and crammed. Bed linen looks as if it hasn't been changed. There are layers of bird feces in public areas and on the windows. There is an abundance of mildew, peeling paint, scratches and stains inside of the building. The walls and carpets are dirty. We waited 2 hours outside to speak to the manager, but she refused to talk to us. She was also unavailable to contact the following day. We left without staying as the place and it's attitude are an insult to hospitality. We were refused refund for the rooms that didn't look anything like pretty photos online and the whole package that wasn't remotely related to the 4/5* this place has got an audacity to claim.

I stayed here with my girlfriend, well what a hidden gem it is! The staff were amazing and couldn’t do enough for us! Ignore these reviews below they obviously are having work done to make the place better! Definitely will be returning! Food in the restaurant was amazing also! Continental breakfast has so many option - room serves is free of charge. we opted to pay extra for the cooked breakfast and this didn’t disappoint. Thank you to all the hard working staff!

The Estate itself is huge, great for walks of stopping here. Had a meal in the restaurant, smaller than expected but lovely, the food was really tasty and our waitress was very friendly. Would definitely recommend. Only downside was we were asked to leave about 10pm as restaurant was closing and we were talking to a couple who were actually stopping there. Would’ve been nice to be directed to a lounge, maybe, and no lighting outside to get to where we had parked our car.

Extremely disappointed with our stay . The exterior of the hotel looks very run down and scruffy . Skeleton staff on (2 people) restaurant not open , no bar or lounge are to sit in the evening . Breakfast was also very poor . Room was lovely but everything else was awful . Will not stay here again .

I recently stayed at Slebech Park Estate and felt compelled to share my experience, especially given some of the harsher reviews out there. I wanted to provide a fair and balanced perspective on our stay. First off, we stayed in Dulcane 1, which is advertised as one of their “Top-Notch” rooms and I must say, the room exceeded my expectations. Contrary to some reviews I've seen, it was impeccably clean and beautifully designed with a thoughtful layout that made our one-night stay quite enjoyable. The room had a certain charm due to the estate's age, which only added to its character. For the value we received, I felt the pricing was reasonable. The only downside was the water pressure; both the shower and bath had less pressure than I’d prefer, and the hot water didn't quite reach the ideal temperature. While that might have been a hassle for a longer stay, it was manageable for us. Worth mentioning that it was a birthday treat and for an extra charge of £20 they decorated the room with a banner, balloons, and a box of 6 cupcakes. A fair price I thought. Not sure if the cupcakes were homemade (they didn’t look it) which would have been a real classy touch. Now, onto the restaurant, which is probably where my experience took a downturn. Having read various reviews beforehand, I went in with an open mind, hoping for a delightful dining experience. The atmosphere was lively (some reviews criticised the ambience), as the restaurant was quite busy during our visit—not surprising given their AA Rosette accolades. However, I was left feeling underwhelmed by the menu. It struck me as rather basic, leaning towards pub-style grub. I was disappointed to find several items unavailable, including some wines, which should not be the case on a busy summer evening. I initially had my heart set on steak, but when I learned they were out, I opted for the burger instead. While it was decent, I’ve certainly had better elsewhere. It’s worth noting that the restaurant does serve homegrown vegetables, which is a nice touch, but I felt the menu could have done a much better job of showcasing this local produce with creative, standout dishes. As for the service, while the staff were generally pleasant, they seemed not very well-versed in the menu specifics, which detracted from the overall experience. Check-in was straightforward, but check-out was less so; I found myself searching for someone to assist and was told casually to drop off the key card in a box—hardly the farewell I was expecting. One good thing was that you had the option for breakfast to be served in your room. Breakfast was not bad, we had the estate cooked breakfast with all the usual trimmings and at £9.50 very reasonable. Despite these critiques, I would absolutely consider staying at Slebech Park Estate again. The location is stunning, and the estate has so much potential. With some improvements in the restaurant offerings and a bit more attentiveness to front desk service, it could elevate th

Really disappointing experience with this hotel. My partner booked a premium room for my 40th birthday for us and our 1 year old daughter. The room looked nice and spacious so our daughter could walk around and it looked very nice online. We wanted to stay somewhere nice and peaceful, so this place ticked all the boxes. My partner had ordered the birthday package where they would decorate the room and have some balloons and cup cakes. When we arrived, we were told that our room wasn't going to be ready until the next day. We were put in another room which looked like it was decorated in 1930 with no decorations. There were cobwebs on the windows and dead spiders on the floor. It was also boiling hot because the radiator was on (mid summer). We decided not to stay in the end and sorted alternative accommodation in Tenby. We were assured that the manager would phone us the next day to apologise and make alternative arrangements. If anyone is looking for a nice place close to this hotel. Look up Peices of 8 Tenby. Absolutely stunning 2 bedroom apartment over looking the beach (we were very lucky to find this place last minute) We appreciate mistakes happen, but not to recieve a phone call for an apology is nothing short of disgraceful. How these people expect to manage a successful business with such disregard to customer service is beyond me. Lucky we found somewhere else close by, other wise we would have had to come home and that would have really ruined my birthday celebrations. The receptionist we dealt with was pleasant and apologetic, but still not heard from the manager that was supposed to call us the next day. Personally, I would avoid at all costs. We won't return. The place was very run down and tired looking. Which is a shame, because it has potential to be decent.