Ulasan Hotel Baraquda Heeton Pattaya by Compass Hospitality

Tanggapan dari Properti: Dear D "Juanitos" H,Thank you for taking the time to share your experience at Hotel Baraquda Pattaya by Heeton.We are truly sorry to hear about the unpleasant situation you encountered during your stay, especially regarding the ants in the room and the way the issue was handled. Please accept our sincerest apologies for the discomfort and inconvenience this caused.Your feedback highlights several areas where we clearly fell short, particularly in pest control, room maintenance, and service recovery. This is not the level of care we strive to provide, and we take your comments very seriously. We have already escalated this matter to our housekeeping and engineering departments for immediate action to prevent such issues from happening again. Additional staff training will also be conducted to improve our response to guest concerns.Once again, we are truly sorry for the experience you had. We hope you might consider giving us another opportunity to make it right in the future.Kind regards,Wimon PhaleeCluster Front Office ManagerHotel Baraquda Pattaya by Heeton

Tanggapan dari Properti: Dear Mikey Mike 007,Thank you very much for your great rating and kind words! We’re delighted to hear that you enjoyed our perfect location, friendly and helpful staff, and the amazing breakfast buffet.Your feedback means a lot to us, and we look forward to welcoming you back to Hotel Baraquda Pattaya by Heeton.Best Regards,Wimon PHALEECluster Front Office Manager

Tanggapan dari Properti: Dear Radek, Thank you for your thoughtful review and wonderful rating.We’re pleased to know you enjoyed your stay at Hotel Baraquda Pattaya by Heeton and appreciated both our location and overall quality. Your recommendation to 4* and 5* travelers means a great deal to us.We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Wimon PhaleeCluster Front Office Manager

Tanggapan dari Properti: Dear Valued Guest,Thank you for choosing Hotel Baraquda once again and for sharing your positive experience! We’re delighted to hear that our attentive staff, convenient location, and efficient room service contributed to another great stay. Your appreciation of our hotel's size and peaceful atmosphere means a lot to us. We truly value your continued support and look forward to welcoming you back on your next visit to Pattaya.Best regards,Wimon PhaleeCluster Front Office Manager

Tanggapan dari Properti: Dear Em,Thank you for your positive feedback! We’re thrilled to hear that you enjoyed our convenient location within walking distance to the beach and that you found our breakfast to be very good. It’s also great to know that you appreciated the cleanliness of the rooms.We look forward to welcoming you back for another enjoyable stay in the future!Best regards,Wimon PHALEECluster Front Office Manager

Tanggapan dari Properti: Dear Sherman,Thank you for taking the time to share your kind feedback. We're delighted to hear that you enjoyed our convenient location, friendly staff, and clean rooms. Your comment about the gym is appreciated and will be considered for future improvements.We hope to have the pleasure of welcoming you back again soon!Best regards,Wimon PHALEECluster Front Office Manager

Tanggapan dari Properti: Dear Zain 80,Thank you for sharing your wonderful experience! We are thrilled to hear that you enjoyed our prime location, just a short walk from the beach, and that you found our front desk staff cooperative, polite, and helpful. We truly appreciate your positive comments about the cleanliness of the hotel, the size of the rooms, and the variety of items on our breakfast menu.It's great to know that the convenience of nearby shopping malls, restaurants, and other amenities added to the enjoyment of your stay. We look forward to welcoming you back for another memorable visit!Best regards,Wimon PHALEECluster Front Office Manager

Tanggapan dari Properti: Dear Isaac Otsuki,Thank you for your kind review! We’re delighted that you enjoyed our nice location and are considering us for your future stays in Pattaya. We look forward to welcoming you back for another pleasant experience.Best regards,Wimon PHALEECluster Front Office Manager

Tanggapan dari Properti: Dear RTey, Thank you for your feedback! We're delighted to hear that you enjoyed our hotel's proximity to nightlife activities and that you found the breakfast to your liking. We strive to provide a great experience for all our guests, and we're pleased that we could meet your expectations. We look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know. Best regards, Wimon PHALEECluster Front Office Manager

Tanggapan dari Properti: Dear SharmaDheeraj,Thank you very much for your great review and high rating! We’re glad to hear that you consider our hotel the best location to stay in Pattaya. Your continued support means a lot to us.We look forward to welcoming you back to Hotel Baraquda Pattaya by Heeton soon.Best Regards,Wimon PHALEECluster Front Office Manager

Tanggapan dari Properti: Dear Nick,Thank you very much for your kind review and wonderful rating!We are delighted to hear that you enjoyed our service and found our staff to be friendly. Your satisfaction is our greatest reward, and we truly appreciate you taking the time to share your experience.We look forward to welcoming you back again soon!Warm regards,Wimon PhaleeCluster Front Office ManagerHotel Baraquda Pattaya by Heeton

Tanggapan dari Properti: Dear Valued Guest,Thank you for your thoughtful review! We're thrilled to hear that we exceeded your expectations and that you had a very happy stay with us. Timmy, Feemmy, Rhang, and Nop will be delighted to know that you appreciated their kind and welcoming service.We're glad you enjoyed our continental breakfast, found the room spacious and clean, and appreciated our perfect location. Your decision to keep coming back means a lot to us.We look forward to welcoming you back for another wonderful stay. If there's anything more we can do to enhance your experience, please let us know.Best regards,Wimon PHALEECluster Front Office Manager

Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your experience with us! We're thrilled to hear that you chose our hotel for your recent golf tournament trip to Pattaya and that you had a positive stay.It's fantastic to know that you found our Avant Garde style lobby and rooms clean, well-equipped, and to your liking. We're glad that your check-in process was smooth and quick, and that our central location on Pattaya Soi 2 made it convenient for you to access various attractions, shops, restaurants, and bars within walking distance.We're also delighted that you enjoyed our excellent breakfast spread. Your satisfaction is our priority, and we're thrilled that we could contribute to a pleasant experience during your time in Pattaya.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future, whether for golf or leisure.Warm Regards,Wimon PHALEECluster Front Office Manager

Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your feedback, and we apologize for the initial issues you faced with the room assignment. We understand the importance of providing a room that matches the booked specifications and is free from any concerns.We appreciate your understanding and are pleased to hear that the staff handled your concerns promptly, resulting in a better room experience. We apologize for any inconvenience related to the early check-in, and we understand your perspective regarding the platform's role in this matter.We're glad to hear that overall, you found the hotel nice with respectful staff, a nice pool, and good breakfast. Your feedback is valuable, and we will use it to continually improve our services.If there's anything specific you enjoyed or if you have any further suggestions, please feel free to let us know. We hope to have the opportunity to welcome you back for a much-improved experience in the future.Thank you for choosing our hotel.Best regards,Wimon PHALEECluster Front Office Manager