Hotel dengan Parkir Gratis di Playa Del Carmen

Housekeeping takes so long. There were 3 of us checked in, but they only replenish 2 towels and water daily. The 3rd person also paid so it would have been nice to get fresh towels and water for three people equally.

Great Stay at Riu Playacar We enjoyed our stay at this clean, well-organized resort with spacious, quiet rooms (ours had no balcony, but it was fine). The minibar was a nice touch, and the bathroom was spotless. Highlights: ✔ Food variety – Multiple à-la-carte restaurants (dinner reservations not needed) and buffets with good lunch/breakfast options. ✔beach – Plenty of sunbeds but no umberalla so bring your sunscreen, though pools get crowded les sunbeds. ✔ Access to sister hotels – Party lovers can visit Riu Tequila’s club nearby. ✔ Convenient location – Mini-market across the street, and Playa del Carmen (5th Ave) is just a 150-peso taxi ride away. ✔ Easy airport transfer – ADO bus (250 pesos/person, 45-min ride + 5-min taxi 150 pesos next to ado turism station). Minor drawbacks: ✖ No elevators – Tough for guests with mobility issues. ✖ Entertainment hiccups – The host sometimes forgot to switch back to English after Spanish announcements. Perfect for: Travelers who want good value, variety, and proximity to Playa’s nightlife.

It was AMAZING! I had such a great time there! The staff were super friendly and the food was delicious. I made sure to eat and drink as much as possible, I think I ate too much! There is only a buffet breakfast and lunch and dinner at the restaurants. It's à la carte (if you paid for the package) and you can order as much food as you want. Mexican food for lunch and Italian or Mexican food for dinner (you have to book for dinner). I also love that the rooftop bar has unlimited great food for the whole day. The pool area was nice and so was the furniture. My room was huge and very spacious, I did not have the best view which didn't matter because I was upstairs on the rooftop for most of the time. They also stock the room fridge with soft drinks and beer which are unlimited. Each floor has a water cooler machine and an ice machine which was great when it came to refilling my water bottles. I think it's a great idea instead of the single use water bottles. I highly recommend staying here, my only regret was not staying here longer. I will be back in the future! 

Unfortunately, the stay was disappointing because the room category I had booked and which was more expensive was not available when I checked in. The room I was assigned afterwards was so loud that I asked to be changed because it was impossible to sleep. The staff claimed that the hotel was fully booked, but rooms were available to book on various booking platforms! Strange.

Location is great. Checkin was easy. Rooms are spacious with a little kitchenette (stove cooktop & microwave) but there’s no dishes or utensils to cook. Decent coffee/tea setup. Nice robes. Medium sized fridge with freezer section. City view rooms do not have balconies and face street with view of ice cream shop and laundromat. Pool is warm & pool towels available. 1 block from the busy street and 2 blocks from beach. There’s a bar with a pool table, foosball, and darts where happy hour was offered for an hour daily. BREAKFAST WAS NOT WORTH WAKING EARLY FOR. Very limited options and was cold. Also after checking our reservation at the breakfast restaurant they were insisting we pay for it when we paid for it with the reservation. Also felt the breakfast staff were a bit rude when I tried asking for details on the station others were lining up for reminding me of things that were included or not.

Sehr schönes Hotel mit vielen Pools und Grotten, aber leider etwas unübersichtlich und kein direkter Strand Zugang. Sehr gut geeignet für Familien erst recht wegen dem Zugang zu den umliegenden Parks.