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Ulasan terverifikasi
Lokasi4.5
Fasilitas4.5
Layanan4.3
Kebersihan4.6
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Tamu
Kamar Standard Double
Menginap di Agt 2024
Lainnya
2 ulasan
3.2/5
Diposting pada 14 Agt 2024
I stayed here for a couple of nights from the 7th to the 9th of August. During my first night stay, I had a very unpleasant experience with the night receptionist. I returned to the hotel after watching an Olympic table tennis match that finished at around midnight. After showering and washing my hair I found out that the hair dryer didn't work so I phoned the reception to ask for help. The receptionist told me that there was nothing he could do as housekeeping was closed. I told him that I couldn't go to bed with wet hair but he repeatedly refused to help. After a long argument with him on the phone he eventually came up to my room. On entering my room, his manner was aggressive and he was more interested in scolding me than trying to fix the hair dryer. It wasn't until I told him that I would demand a full refund of my room rates before he fixed the problem. The lengthy and frustrating process of dealing with this guy kept me up until 2am. The following day, I filed a complaint with the manager who promised he would investigate the matter.
The way I was treated by this night time receptionist makes me feel that there was an element of race and gender discrimination as I am an Asian woman. I'd like to think this was a bad showing by one individual staff rather than the general service level of the hotel. The other staff of the hotel seemed friendly and helpful.
Terjemahkan
Tim
Kamar Standard Double
Menginap di Jun 2024
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 18 Jul 2024
I think this is quite a "best bang for the buck" hotel in Paris.
Terjemahkan
Tamu
Kamar Standard Double
Menginap di Jun 2023
Pasangan
5 ulasan
5.0/5
Fantastis
Diposting pada 17 Jul 2023
It's a bit far from the city but the room is bigger than other similar hotel in Paris. Require 200 euro deposit when checking in
Terjemahkan
Sunny
Superior Double Room
Menginap di Mei 2023
Pasangan
10 ulasan
3.2/5
Diposting pada 8 Jun 2023
The hotel decor is nice. Nevertheless, we were charged 300 euros of deposit when we checked in and got charged another 500 euros after we checked out. The hotel staff could not explained what the 500 euros was for, which we had to write email to the hotel and haven’t got a response yet.
Hôtel très bien situé en face du parc des expositions et à proximité des métro et tram.
Personnel très agréable
Chambre très bien équipée, spacieuse et confortable