Zostel Munnar

This was my first Zostel experience and I loved it so much. Located in a peaceful location, you'd love the view and sounds of the nature. My dorm was clean and everything was in proper condition. Food was great! I made many new friends here and had so much fun dancing with them and having bonfire. Zostel arranged few good things like bonfire and music. Loved the overall experience except for the sleep part. I think if you need sound sleep, private room is better than dorm coz people coming in dorm at anytime disturbes your sleep. Rest all good, 5* from me!

The stay was peaceful with a lovely view of the mountain ranges covered with clouds (especially in monsoon). One can never get bored of the view. The rooms were clean with basic amenities. Pleasant stay. Food was nice and staffs were very friendly. The most interesting thing was the dedicated area from where you can work!! The space was well designed with a mesmerising view. I think I will stay again with them for a week - working and having fun at the same time. The Wi-Fi was decent enough to take vid calls.

Stayed 2 nights at Munnar Zostel. The location of the Hostel is quite remote from Munnar "center", about 15 minutes by rickshaw. The trip would cost you 250 INR should you book from the Hostel and between 150 - 200 INR if you get one outside, which added up, represent quite an extra expense overall the stay. The cleanliness of the establishment was good. Not much information provided on potential activities and overpriced excursions (in my humble opinion). It is to be noted that during my stay, only 2 staff members were taking care of reception/attendance area for an establishment which seemed fully booked. This might explain a few gaps in service quality, although efforts were definitely visible thus big Kudos to the local team. Overall this establishment has a great potential but is not quite there yet.

We made a reservation here and had a family emergency. I canceled the reservation five days in advance, and they refused to refund the payment. They even had the nerve to tell me to “consider the situation from their perspective” without even acknowledging my family emergency. What an awful business.

Rudest manager ever! We are just off the road after an 8 hour drive and decided to stay at the Munnar Zostel. When I asked about rooms the manager was so unfriendly and rude! This is the second Zostel in India with rude staff. I am American and my husband is Indian..maybe that has something to do with it, I don’t know. We normally stay at Moustache which is always great…great staff, properties, especially in Rajasthan. But never again will we stay at a Zostel and since all my friends are travellers and bloggers in India, I will be advising them the same.

I will do Pros & cons list for this one Pros: view is mesmerising from the room colours and interiors are aesthetically pleasing as it appears. Nice place to work too good wifi. Cons: Food was okaish. For the okaish food we have to wait at least an hour. Seriously. Order and wait for an hour to 1:30 minutes. Think about having an extra dish. Can't even think about is because it will take infinite time. We can't order from outside. can't cook even basic stuff in Zostel. ( not even instant maggie - or heat the pre packed food) Reaching with a sedan is one hell of a task. Reachable but really difficult to reach. PS: DJ party every night from 10PM. It will be on ground floor if it's your thing, great. But if not and staying in room on ground floor the sound may disturb. But anyway they will stop around 12, so must not be that big a problem. Also they have separate working space on top so if you want to work till late that won't be a problem. Only thing I dislike is the food arrangements. Their dishes takes infinite time to be ready. Also, if we are doing staycation then it's again a problem. Everyday we are bound to choose from few dishes that they offer. They don't allow food from outside. Also they won't allow to eat in the room. And as it appears going out for food every time is little tedious task since most of the restaurants are in city which is at least 4-5 km far from the property. If food is no problem then go for this one.