Hotel dekat Carabinieri Comando Legione e Comando 12° Reggimento Carabinieri "Sicilia" - Palermo, Palermo

We received room diferrently looking than on pictures, airconditioning need to be cleaned, we did not use it, due to the smell. Breakfast generally ok, but scrambled eggs need some improvement, did not prepare fresh. Building located in strict centre, which was good for base location for visiting, however during night earplugs needed. Amazing view from the tarrance, however only one big umbrella which cover just few tables from sunlight. Generally stay was ok, taking into account the price, however need some improvement.

Good stay

The room facilities are a bit old, the air conditioner is very noisy, there are not many parking spaces, and it is noisy on the street in the middle of the night. The service staff are very good and of good quality. The location is quite good.

 Service: The hotel service is terrible. I ordered tuna salad in the restaurant and it turned out to have bones. They gave me a large piece of bread to eat. They said I could eat the bones. It was a small bone. They asked me to go to the hospital for a checkup. They also asked me to pay for it myself. After negotiation, they called an ambulance. It was free. No one from the hotel went to help. I waited in the hospital for an afternoon.

I took the bus from the airport to Politeama and walked to the hotel. Palermo has a convenient bus service so I bought an unlimited bus ticket for the duration of my stay. The bus stop was close to the hotel so it was convenient. The hotel is old and feels a bit old, but it wasn't a problem. The room was spacious and had a balcony, which was nice. There was a variety of fruit available at breakfast, which was nice. If I were to order anything from the hotel, I would like the minibar to be emptied. In particular, the peanuts in the minibar were dried out and the packaging had come off, so I wondered if they had been touched by something in there. Overall I am satisfied.

Good location, not very good, seating in the entrance too worn, rooms bigger, good beds, very good breakfast, location still good, we as old people couldn't manage everything on foot, unbelievable dirt, if you walk down the street properly,

Lovely hotel overlooking a piazza. We booked a room with a balcony which was lovely to sit and watch the world go by. It is centrally located with bakeries, restaurants, shops and history right on your doorstep. Although it is a busy road, as is all the center you cannot hear the traffic in the room. The photographs of the Hotel absolutely do not do it justice at all, it is so much better.

The customer service is good. Because the pool in the room was leaking, the staff tried their best to make arrangements. Finally, we stayed in a sea view room, opposite Piazza Italia. The restaurant's cuttlefish noodles are delicious and the service is good. There is a problem with sound insulation in rooms close to the road

My room was in the basement, and the first floor (seemed like maybe staff moving furniture around?) was very noisy after midnight. Lots of footsteps, talking, and the sound of moving furniture. It went on for hours both nights. I was also woken up at 8am my first day by someone knocking on my door. I assume it was the maid, but i can’t be sure. It was way too early to expect to be able to clean a room. The bed was hard and creaky (there were three beds in my room, not sure why as I booked a room with a single queen bed) with no real blanket. It was fairly clean, though there was some hair in the sink and shower that did not belong to me. The shower was the biggest problem as it was a fairly narrow stall shower, and the drain needs to be cleaned out - the shower flooded after just a few minutes. The furniture is all very old, and the lighting in the room was incredibly dim. It did not feel inviting or look anything like the pictures in the listing. The location is nearly an hour’s walk from Palermo Centrale and in another direction, nearly an hour’s walk from the Palazzo Butera. Unless you just want to visit the beach, it is not convenient at all. Even just buying water was a chore with the closest shop being about a quarter mile away. The city tax listed on Trip is incorrect. You will need to pay three euros per day. Overall, I would not stay here again.

The environment of the hotel was very pleasant. There were not many guests and the large garden was impressive, but it was uncomfortable that it was located somewhat far from the city. Breakfast was very common and not impressive, but the kindness of the hotel staff left a very good impression.