Ulasan The Randolph Hotel Oxford, a Graduate by Hilton

I thought it is a five star hotel, but they took 1£ deposit on me and never returned back and never reply for the Email.

Really cannot believe that a smaller room with low ceiling and small windows was given, so had to return to reception and ask for the correct category of room, but was told that the room booked is under maintenance, only different room was available now. After hours of waiting, the correct room was finally given. Funny thing was that when browse the hotel website, there are still same rooms available. Why such common tricks would have happened this luxury hotel?

Stayed here in December for a birthday! Lovely location and history of building. Rooms were cosy and not a huge amount of room for suitcases. Though lovely and beautiful nonetheless.

Great location, right in front of the museum. Ppl in the hotel are nice and friendly, give us a lot of support.

We absolutely enjoyed our 3 days 2 nights stay at the graduate hotel at Oxford. We booked 2 King room bedrooms for me&my husband & my son for 2 nights. I am a little worry about 24m2 size of the bedroom might be too small for us but upon arrival and check-in, the room is just nice, very cozy and warm and very Brtish atmosphere. The arrival hall is really pleasant, they have a small cozy bar for good whisky cider and some snacks. My husband & I enjoyed our drinks at the bar, we tried their British draught cider. For the breakfast, they reserve at very beautifully designed Alica restaurant just next to the reception. Very decent English buffet. Not too crowded and very enjoyable morning breakfast. The bed, pillow blankets are super comfortable and we had uninterrupted sleep throughout the night. The room temperature is just nice we set at 19-22 degrees. The bathroom is not spacious but just nice for 1 person. However the bathroom floor is alittle cold as the hotel did not provide slipper. The amenities are decent shampoo/bath gel/conditioner big bottle sizes with small soap though we prefer hand gel and hand lotion as it is cold weather. The room has a spacious corner for closet and luggage, that is very good for my husband and I. However there's only 1 chair for reading and the light/lamp are a little dim maybe we can call it cozy [ Brtish style ]. Pros- Fabulous location to all tourist attractions [ 5 - 10 mins walk ] Pros- Fabulous hotel with good hardware & software Pros- Restaurants & bar that open late and offer food and drinks late till 10pm Pros- Daily Housekeeping is very good Pros- Hotel offers on-site car parking service by the conceige at £48/per night , we paid £96 for 2 nights car parking, same price as London Cheval Pros- They only charge £1 for security deposit that's very unusual but we total appreciate it. 100% Happy & Satisfied with the stay

I recently had the pleasure of staying at The Randolph Hotel by Graduate Hotels in Oxford, and it was an experience that exceeded all expectations. From the moment I stepped through the doors, the grandeur and elegance of the hotel were immediately apparent. The staff welcomed me with genuine warmth and professionalism, making me feel right at home. The room I stayed in was beautifully appointed, blending classic charm with modern amenities seamlessly. The bed was incredibly comfortable, ensuring a restful night's sleep. Each morning, the breakfast served was nothing short of delightful, offering a wide selection of fresh and delicious options to start the day right. What truly sets The Randolph apart is its unbeatable location. Situated in the heart of Oxford, it's a stone's throw away from the city's historic colleges, cozy cafes, and vibrant shopping areas. After a day of exploring, the hotel's spa was the perfect place to unwind and rejuvenate. I cannot recommend The Randolph Hotel enough to anyone visiting Oxford. Whether for its impeccable service, luxurious comfort, or prime location, this hotel is a gem that truly embodies the spirit of this historic city.

good good good hope to go again next time safety and comfortable

看評分選擇了這家酒店🏨果然沒有讓我失望，房間還蠻大的，活動空間比較大，裝修和設施都比較新，出門就是公交車站可以直達丘吉爾莊園，其他景點一律都是走路。雖説價格偏貴，但是按照英國物價水平，這個酒店算是性價比很不錯的啦👍推薦

拍照片很出彩，但實際看就沒有這麼靚麗了。房間面積不大，裝修很英式格調，房子內部基本是木結構，樓上人走路就跟踩在頭頂的感覺，住這裏體驗一下英式風格是挺好的。

在牛津生活過幾年，帶娃故地重遊。酒店位置到牛津各處都算方便。特意定了套房，本以為酒店翻新後各方面會有提升，但實際感受並不好。房間廁所的照明一直接觸不良閃爍，忽明忽暗，浴袍也有污漬。。暖氣不給力，一晚上被凍醒了幾次。。。下次應該不會選擇這裏了

優點：位置好，裝修有腔調 缺點：老舊，晚上衞生間跳閘。一早通知維修，到下午也沒來修，拖到晚上維修人員下班，衹能換房間。衞生間有小飛蟲。前台和客房服務差強人意，頭一天要求的拖鞋，第二天也沒送來。通知前台希望午前打掃完房間，推到下午4點多才來打掃。諸多事情發生，實在令人鬱悶，投訴之後，前台給了一張Bar的飲品券，結果大部分飲品都不能選。

此生住過最差的酒店，沒有之一

這個酒店我們超級喜歡！有濃郁的牛津的學術氛圍！房間也是值得非常獨特！很温馨也很精緻！體驗感滿分💯

酒店位於市中心，出去很方便，也是老牌的英倫風格，大堂有餐廳酒吧，就是房間實在太小，室內設施不太完善，大點的行李箱都放不下，電水壺茶杯等居然放進衣櫃裏，咖啡機在床頭櫃上，有點不符使用衞生