Ulasan Otaru Kourakuen

My first visit to Otaru was truly unforgettable, all thanks to my experience at this wonderful hotel! Located just a pleasant 20-minute drive from Otaru Station, the hotel is nestled in a tranquil, private area that feels like stepping into a captivating wonderland. I was delighted to discover a bus stop right across from the hotel, making it effortlessly convenient to explore the surroundings. From the moment we arrived, the staff welcomed us warmly by name, and they were incredibly helpful with our luggage. Taking off our shoes upon entering the hotel created a feeling of comfort and cleanliness that made us feel right at home. After a smooth check-in process, during which they confirmed our breakfast time, the staff graciously guided us through the hotel, sharing helpful information about opening hours for various amenities. Our room was beautifully adorned in traditional Japanese style, complete with an open-air bath. Enjoying this serene experience during the winter was simply magical! We also savored a delectable Kaiseki dinner in our room, which was not only a feast for our taste buds but also left us delightfully satisfied. The onsens were a real highlight, featuring an adjacent sauna. With daily alternating access for women and men every other day, we were able to enjoy both during our stay. Families will find this hotel exceptionally accommodating, thanks to its variety of playrooms and relaxation spaces catering to guests of all ages. Plus, the complimentary refreshments and bar in the lobby until 10 PM added a lovely touch to our experience. Breakfast was a true delight, with a peaceful view of the snow outside the restaurant, enhancing the serene atmosphere. On our departure day, the hotel thoughtfully arranged a shuttle bus to take us to the JR station, making our exit seamless and convenient. Looking back, our only regret is that we stayed just one night—I can't wait to return and immerse myself in a different season's beauty. This hotel is now firmly on my list for future visits, and I’m already looking forward to the next adventure!

Omggg we love this place so so much !! We were amazed by how pretty this place was and the service was 100% too! They walked out to the entrance to help us carry the luggage in and sent to our room directly. The dinner was served in the room so you don’t need to get out from your room! and the dinner was amazing too! They even came in and made the bed for us right after the dinner was served. There’s a pantry providing free snacks and drinks at the lobby from 9am-10pm. I will sure come back again for this !! Love everything here ❤️❤️❤️

Nice onsen hotel, everything is good! But abit expensive and far

Really enjoyed our stay here - wish we had splurged in the private onsen and in suite dinner. Would stay again, my wife absolutely loved it.

Excellent onsen compared to anything we have experienced in a traditional ryokan. Great and warm service from the team and delicious food. Looking forward to the next visit.

It was an exceptional experience. The staff were incredibly friendly and helpful throughout our stay. The dinner served was not only delicious, but also beautifully presented. Both the public and private onsen facilities were of excellent quality. Overall, it was a truly wonderful experience, and I look forward to returning on our next visit to Hokkaido.

We absolutely loved this ryokan experience! Stayed for 2d1n as a couple and absolutely loved the place! We booked the room with the private onsen and it was a lovely small space on the 2nd floor we could enjoy privately. The onsen is not too big, maybe 1.5 x 1.5 meters, but it was spacious for the two of us. We also found out that you can book a 45 minute slot for a separate private onsen for about ¥2200, which we may have done instead, had we known about it before booking. The japanese-style room was comfortable and had the usual amenities provided, alongside other nice additions like lotions and creams. The staff helped us to set up our futon (japanese-style bed) after dinner, and it was overall a very comfortable experience. The staff are super friendly and service was incredible. We got the dinner and breakfast package and the food was excellent. We had to choose both the dinner slot in advance, and it is first-come-first-serve. Dinner was served to us in the room over 1.5h and was a really amazing 12-course meal with instructions on the eating order. Breakfast was more standard, but still nice, we took it in the dining hall. The lounge is open till 10pm and we could take drinks and refreshment freely, including some small snacks and soft drinks. But they stop serving beer at 9pm. The onsens also have mini-fridges with free popsicles. There is also an outside area you can access from 3pm - 9pm that serves hot coffee and wine, with free marshmallows you can roast on the outside firepit. It was really nice. The garden is by far the nicest part of the hotel, it is really big and well decorated, with many nice places for photos and to enjoy a hot drink from the lounge. The space is quite large and might take about 20 minutes to fully explore. The only downside I can think of is that the location is quite hard to access. We chose to get to and from the ryokan by taxi, but there is also a shuttle bus service, from what I understand. When we arrived, the reception told us that there would be a shuttle bus leaving at 10:45 to Otaruchikko station. We still ended up requesting a taxi from the front desk though, which they were happy to help us book (I couldn't get any taxis by cab in the location). Overall a really amazing stay that we would absolutely recommend. The price tag might seem high for a "3 star" hotel, but the ranking is deceptive, we absolutely had a 5 star experience. Cheers! disclaimer: information is accurate as of 31 may, will try to provide info in as much detail as possible :)

Extraordinary experience stay. Staffs are friendly and helpful. They hv english speaking staffs and manager. I feel I am very valued guest. Velvet parking. Room is spacious and very well maintained. Guest area is very comfortable and will different kinds of drinks and snacks. Very relaxing to stay in the hotel. Onsen is brilliant with both indoor and outdoor. They offer different drinks at the onsen area to keep u hydrated and relaxed. Overall super satisfying experience. Worth all the money! And wish I could visit again soon.

Otaru Kourakuen is a delightful onsen ryokan in Otaru, Japan, perfect for a romantic getaway. My recent stay there for three days and two nights was nothing short of enchanting. Nestled in a serene area, Otaru Kourakuen offers a peaceful retreat away from the hustle and bustle. The ryokan is conveniently located near top attractions like the Otaru Harbour Lookout and Otaru Port Marina. The Japanese-style room with an open-air bath was a highlight. The room was spacious, clean, and beautifully decorated, providing a perfect blend of traditional and modern comforts. The open-air bath added a touch of luxury and romance to our stay. The staff at Otaru Kourakuen were incredibly attentive and friendly. They went above and beyond to ensure our stay was comfortable and memorable. Their warm hospitality made us feel right at home. The ryokan offers excellent facilities, including free Wi-Fi, room service, and an on-site restaurant. The onsen (hot spring) was a rejuvenating experience, and the beautiful garden added to the overall charm of the place. The meals were a culinary delight. We enjoyed traditional Japanese cuisine, which was both delicious and beautifully presented. The breakfast and dinner served at the ryokan were some of the best meals we had during our trip. Our stay at Otaru Kourakuen was a perfect blend of relaxation and romance. The serene environment, excellent service, and luxurious amenities made it an unforgettable experience. I highly recommend Otaru Kourakuen for anyone looking for a romantic and peaceful getaway in Japan.

Good location. Clean. Good access of bus to train station.

We are suuuuuper satisfied with this ryokan. The staff were so nice and helpful. They picked us up at the JR station in heavy snow and greeted us with warm tea at the entrance. :) The dinner and breakfast were perfect and we had a wonderful time at the private onsen! Would definitely recommend to anyone.

Google map GPS direct me to go to the back door of the hotel and there is no light and signage to show. Suggest hotel management to put a signage and direction to guide customers how to access to the front door.

just perfect

Very kind and nice host. The room was very cozy and dinner was great.