Ulasan Otaru Kourakuen

Omggg we love this place so so much !! We were amazed by how pretty this place was and the service was 100% too! They walked out to the entrance to help us carry the luggage in and sent to our room directly. The dinner was served in the room so you don’t need to get out from your room! and the dinner was amazing too! They even came in and made the bed for us right after the dinner was served. There’s a pantry providing free snacks and drinks at the lobby from 9am-10pm. I will sure come back again for this !! Love everything here ❤️❤️❤️

Excellent onsen compared to anything we have experienced in a traditional ryokan. Great and warm service from the team and delicious food. Looking forward to the next visit.

It was an exceptional experience. The staff were incredibly friendly and helpful throughout our stay. The dinner served was not only delicious, but also beautifully presented. Both the public and private onsen facilities were of excellent quality. Overall, it was a truly wonderful experience, and I look forward to returning on our next visit to Hokkaido.

We absolutely loved this ryokan experience! Stayed for 2d1n as a couple and absolutely loved the place! We booked the room with the private onsen and it was a lovely small space on the 2nd floor we could enjoy privately. The onsen is not too big, maybe 1.5 x 1.5 meters, but it was spacious for the two of us. We also found out that you can book a 45 minute slot for a separate private onsen for about ¥2200, which we may have done instead, had we known about it before booking. The japanese-style room was comfortable and had the usual amenities provided, alongside other nice additions like lotions and creams. The staff helped us to set up our futon (japanese-style bed) after dinner, and it was overall a very comfortable experience. The staff are super friendly and service was incredible. We got the dinner and breakfast package and the food was excellent. We had to choose both the dinner slot in advance, and it is first-come-first-serve. Dinner was served to us in the room over 1.5h and was a really amazing 12-course meal with instructions on the eating order. Breakfast was more standard, but still nice, we took it in the dining hall. The lounge is open till 10pm and we could take drinks and refreshment freely, including some small snacks and soft drinks. But they stop serving beer at 9pm. The onsens also have mini-fridges with free popsicles. There is also an outside area you can access from 3pm - 9pm that serves hot coffee and wine, with free marshmallows you can roast on the outside firepit. It was really nice. The garden is by far the nicest part of the hotel, it is really big and well decorated, with many nice places for photos and to enjoy a hot drink from the lounge. The space is quite large and might take about 20 minutes to fully explore. The only downside I can think of is that the location is quite hard to access. We chose to get to and from the ryokan by taxi, but there is also a shuttle bus service, from what I understand. When we arrived, the reception told us that there would be a shuttle bus leaving at 10:45 to Otaruchikko station. We still ended up requesting a taxi from the front desk though, which they were happy to help us book (I couldn't get any taxis by cab in the location). Overall a really amazing stay that we would absolutely recommend. The price tag might seem high for a "3 star" hotel, but the ranking is deceptive, we absolutely had a 5 star experience. Cheers! disclaimer: information is accurate as of 31 may, will try to provide info in as much detail as possible :)

Extraordinary experience stay. Staffs are friendly and helpful. They hv english speaking staffs and manager. I feel I am very valued guest. Velvet parking. Room is spacious and very well maintained. Guest area is very comfortable and will different kinds of drinks and snacks. Very relaxing to stay in the hotel. Onsen is brilliant with both indoor and outdoor. They offer different drinks at the onsen area to keep u hydrated and relaxed. Overall super satisfying experience. Worth all the money! And wish I could visit again soon.

Otaru Kourakuen is a delightful onsen ryokan in Otaru, Japan, perfect for a romantic getaway. My recent stay there for three days and two nights was nothing short of enchanting. Nestled in a serene area, Otaru Kourakuen offers a peaceful retreat away from the hustle and bustle. The ryokan is conveniently located near top attractions like the Otaru Harbour Lookout and Otaru Port Marina. The Japanese-style room with an open-air bath was a highlight. The room was spacious, clean, and beautifully decorated, providing a perfect blend of traditional and modern comforts. The open-air bath added a touch of luxury and romance to our stay. The staff at Otaru Kourakuen were incredibly attentive and friendly. They went above and beyond to ensure our stay was comfortable and memorable. Their warm hospitality made us feel right at home. The ryokan offers excellent facilities, including free Wi-Fi, room service, and an on-site restaurant. The onsen (hot spring) was a rejuvenating experience, and the beautiful garden added to the overall charm of the place. The meals were a culinary delight. We enjoyed traditional Japanese cuisine, which was both delicious and beautifully presented. The breakfast and dinner served at the ryokan were some of the best meals we had during our trip. Our stay at Otaru Kourakuen was a perfect blend of relaxation and romance. The serene environment, excellent service, and luxurious amenities made it an unforgettable experience. I highly recommend Otaru Kourakuen for anyone looking for a romantic and peaceful getaway in Japan.

Good location. Clean. Good access of bus to train station.

We are suuuuuper satisfied with this ryokan. The staff were so nice and helpful. They picked us up at the JR station in heavy snow and greeted us with warm tea at the entrance. :) The dinner and breakfast were perfect and we had a wonderful time at the private onsen! Would definitely recommend to anyone.

Google map GPS direct me to go to the back door of the hotel and there is no light and signage to show. Suggest hotel management to put a signage and direction to guide customers how to access to the front door.

just perfect

Very kind and nice host. The room was very cozy and dinner was great.

Wonderful experience. Nice food and service, it really worths!

온천 시설: 개인 노천탕이 있는 객실이 있어 프라이빗한 온천을 즐길 수 있습니다. 온천수는 희석하지 않은 알칼리성 온천수로 품질이 우수합니다. 대욕장과 족욕 시설도 마련되어 있습니다. 음식: 가이세키 요리와 조식이 포함되며, 음식의 양이 푸짐하고 다양한 식재료가 제공됩니다. 특히 조식으로 제공되는 연어구이가 담백하고 맛있습니다. 서비스: 직원들이 친절하며, 이메일 문의 시 신속한 답변을 받을 수 있습니다. 자연 속 위치: 조용한 환경에서 편안하게 휴식을 취할 수 있으며, 주변 경치가 아름답습니다.

酒店旁邊有便利店，對面有二十四小時大型超市 晚餐和早餐的食物也不錯，有和牛或鮑魚選擇 酒店大堂的lounge有任飲到9pm 另外還可以到戶外燒棉花糖和燒煙肉，不錯的體驗 唯獨是酒店浴室的花灑設備不太方便，不能長開，需要每段時間再按一下供水，有點麻煩 酒店沒有電梯需要行樓梯，但職員非常好會協助住客將行李搬上客房